Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 6,985 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 22nd February 2026

Anonymous

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a very easy ordering system, fast delivery and love the loyalty point system - who doesnt love some some money off their favourite products?”

Helpful Report

Posted 18 hours ago

“Always use this. Great for my Rosacea.”

Helpful Report

Posted 20 hours ago

“Beautiful rich cream which moisturises and calms sensitive skin. Shame the packaging isn't recyclable. I've tried to separate the plastic and the paper but I can't do it.”

Helpful Report

Posted 2 days ago

“Prompt reliable service, good range of products at reasonable prices”

Helpful Report

Posted 2 days ago

“Skin Shop is always quick to complete an order and get it sent out - my orders have always arrived within 2 days.”

Helpful Report

Posted 2 days ago

“I have bought Oregon cream a few times now. And was very happy when it was on special for a little over £5 . A lovely cream doesn't feel greasy at all .”

Helpful Report

Posted 2 days ago

“Received my order 3 days after ordering”

Helpful Report

Posted 3 days ago

“Very prompt service.”

Helpful Report

Posted 3 days ago

“Excellent products for problem skin, a bit expensive but do a great job.”

Helpful Report

Posted 3 days ago

“good products good service”

Helpful Report

Posted 3 days ago

“Extremely efficient with delivery, great products.”

Helpful Report

Posted 3 days ago

“Great skin friendly products”

Helpful Report

Posted 3 days ago

“The delivery and communication has been quick, efficient and hassle free”

Helpful Report

Posted 3 days ago

“I have shopped with the Skin Shop for many years & do love their products. I mainly buy from the Kalme range as I have rosacea & find all the products from Kalme do help my skin immensely. I occasionally buy from the Hydrosil range as my daughter has eczema & the dry eye gel is excellent. However I recently received an e mail offering me a free gift of Kalme undercoat if I placed an order of £20+ that day. I use the Undercoat on a daily basis so I tried placing an order for Kalme day & night cream. I tried several times to add the code for my free gift but the site wouldn't allow me to enter it. I then assumed any order of over £20 would receive the free gift. My order arrived promptly as usual but no free gift. I've e mailed twice to ask why but my reply says I needed to add the undercoat to my order & then it would be discounted. I just would like to make people aware I think that this is not explained properly & need to be extra careful if free gifts are offered.”

Helpful Report

Posted 3 days ago

“As ever fast delivery and excellent service, thank you”

Helpful Report

Posted 4 days ago

“Great company”

Helpful Report

Posted 4 days ago

“Pre ordered as the item was out of stock and pleased when it arrived earlier than expected”

Helpful Report

Posted 4 days ago

“Had a problem with free gift but one email later and all was sorted quickly. Great service.”

Helpful Report

Posted 4 days ago

“This is a wonderful product to prevent, reduce, and clear pimples. If used at the first sign of a pimple, the pimple will not become inflamed and starts to shrink immediately. Highly recommended!”

Helpful Report

Posted 1 week ago

“Easy to use website and excellent service.”

Helpful Report

Posted 1 week ago

Skin Shop is rated 4.8 based on 6,985 reviews