“Easy website to navigate, lots of information on the product's and there efficacy, order arrived very quickly, you are kept up to date with delivery, will definitely order again thank you”
“I received my order quickly, however, one item was missing and a different item was sent. When I called the advisor said to send wrong item back and wait for reimbursement of postage. As this wasn't my mistake I refused, asking for a prepaid label. Eventually I was given a freepost address. The missing item was sent but this didn't show on my account and I didn't receive any comms to say it had been dispatched. The products seem good, time will tell. I do feel the advisor probably wasn't sure of dealing with the problem I had”
“Love the day defence , but will not be ordering anything else from you , tried to use my 100 points but would not except the code , you sent , tried the code 4/5 times , so lost out on 100 points , did send e.mail but of course it was my fault for putting code in wrong , not happy”
“I've being using skinshop for 6-7 years and the service has always been excellent. Easy to make a purchase online and the order has always been delivered 1-2 days from purchase.”
“I received the order very quick ! I couldn’t rate it 5* only because I have just started using it. I have super sensitive skin and react to a lot of things especially where I suffer from rosacea. Although this product said it is for sensitive skin I have a few breakouts from using it but it never made my skin itchy or prickly which is good. Maybe it will take some time for my skin to get used to it so I will continue to use it. As it’s only been just a few days since I have been using it I am not seeing a big difference yet as maybe i need to give it more time. However I definitely noticed my skin is less red than before and feels a bit hydrated compared to before. Hoping I will get good results soon. I was previously using finca for stage 1 rosacea which was amazing but after using it for long I felt like it stopped working on my skin so I hope this won’t be the case with this new product. Overall this product is good to a extent but couldn’t overate it yet as my skin is still getting used to it. The product would be better if it was by hypoallergenic!”
“I’ve been ordering from the skin shop for several years now. My orders are always delivered quickly, and are well packaged. I also like that you can earn points against your purchase and redeem them at a later date.”
