Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,244 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Skin Shop 5 star review on 2nd July 2026

Diana Norris

Skin Shop 5 star review on 31st May 2026

Sally Mackenzie

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Anonymous

Anonymous // 01/01/2019

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“Always easy to order from the website with very good delivery by Royal Mail.”

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Posted 2 hours ago

“Great products and quick delivery.”

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Posted 21 hours ago

“I would highly recommend the kalme products. My spots and redness on my face has now gone. My face feels lovely and looks healthy.”

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Posted 1 day ago

“I have used Skin Shop products for some years now, first being recommended their lip products for my cold-sore prone lips. I have always found them excellent to deal with and their products good. I have experienced most of their ranges now. I would love to see more environmentally friendly containers for products, or at least, recycling facilities for their tubes. That said, the prices have risen a lot already since I began using the products, and I can't afford to keep shouldering additional rises in costs.”

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Posted 1 day ago

“Prompt dispatch of goods. My only gripe is what appears to be a considerable high price if purchasing one item.”

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Posted 1 day ago

“They have a great range of products and it is easy to order from them.”

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Posted 1 day ago

“Great company, great products, great customer service.”

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Posted 2 days ago

“Love the products, however I was very disappointed with their customer service this time. I ordered two products, one was in stock and one out of stock for about a month. I contacted them and got no reply. I contacted again and they said that it had said on the website that it wasn't in stock. I asked if they could send me the product that was in stock because I had ran out but they ignored me for a second time. So I had to go without for a while. Surely, knowing that I had ran out they could have sent it to me separately, especially as I have been a customer for years 😞”

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Posted 2 days ago

“East to use and find products”

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Posted 2 days ago

“Always quick to respond to any question”

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Posted 1 week ago

“I'm really pleased I found the skin shop. I feel like my skin has finally been catered for, for its specific needs. Great products, fast delivery and excellent customer service”

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Posted 1 week ago

“Always goes what’s advertised First time with the Spot cream unsure how good it will be”

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Posted 1 week ago

“Speedy delivery”

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Posted 1 week ago

“Good service Fast delivery Would definitely recommend”

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Posted 1 week ago

“Fast postage, easy to use website and well packaged products. Have already recommended to family.”

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Posted 1 week ago

“Always timely delivery”

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Posted 1 week ago

“Ordered on 10th July - now is 21st July and still not received the shampoo I've paid for. Customer service is bad - have to 'raise a ticket' for someone to message back. They don't reply to messages - you have to raise a ticket each time you want to ask questions. The people on the phone say that they are not connected to the website. So they will not help. It is an extremely poor and frustrating system.”

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Posted 1 week ago

“This is an efficient firm and the creams arrived very well packaged. I have found the Actima product very effective in controlling my arthritic joints and have been delighted to recommend it to others.”

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Posted 1 week ago

“Excellent as usual”

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Posted 1 week ago

“Great cream been using it 6+ years 🏄‍♂️”

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Posted 1 week ago

Skin Shop is rated 4.8 based on 7,244 reviews