Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 6,986 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 22nd February 2026

Anonymous

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

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“Fantastic products.”

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Posted 9 hours ago

“Always a very easy ordering system, fast delivery and love the loyalty point system - who doesnt love some some money off their favourite products?”

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Posted 1 day ago

“Always use this. Great for my Rosacea.”

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Posted 1 day ago

“Beautiful rich cream which moisturises and calms sensitive skin. Shame the packaging isn't recyclable. I've tried to separate the plastic and the paper but I can't do it.”

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Posted 2 days ago

“Prompt reliable service, good range of products at reasonable prices”

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Posted 3 days ago

“Skin Shop is always quick to complete an order and get it sent out - my orders have always arrived within 2 days.”

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Posted 3 days ago

“I have bought Oregon cream a few times now. And was very happy when it was on special for a little over £5 . A lovely cream doesn't feel greasy at all .”

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Posted 3 days ago

“Received my order 3 days after ordering”

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Posted 3 days ago

“Very prompt service.”

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Posted 3 days ago

“Excellent products for problem skin, a bit expensive but do a great job.”

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Posted 3 days ago

“good products good service”

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Posted 4 days ago

“Extremely efficient with delivery, great products.”

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Posted 4 days ago

“Great skin friendly products”

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Posted 4 days ago

“The delivery and communication has been quick, efficient and hassle free”

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Posted 4 days ago

“I have shopped with the Skin Shop for many years & do love their products. I mainly buy from the Kalme range as I have rosacea & find all the products from Kalme do help my skin immensely. I occasionally buy from the Hydrosil range as my daughter has eczema & the dry eye gel is excellent. However I recently received an e mail offering me a free gift of Kalme undercoat if I placed an order of £20+ that day. I use the Undercoat on a daily basis so I tried placing an order for Kalme day & night cream. I tried several times to add the code for my free gift but the site wouldn't allow me to enter it. I then assumed any order of over £20 would receive the free gift. My order arrived promptly as usual but no free gift. I've e mailed twice to ask why but my reply says I needed to add the undercoat to my order & then it would be discounted. I just would like to make people aware I think that this is not explained properly & need to be extra careful if free gifts are offered.”

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Posted 4 days ago

“As ever fast delivery and excellent service, thank you”

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Posted 4 days ago

“Great company”

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Posted 5 days ago

“Pre ordered as the item was out of stock and pleased when it arrived earlier than expected”

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Posted 5 days ago

“Had a problem with free gift but one email later and all was sorted quickly. Great service.”

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Posted 5 days ago

“This is a wonderful product to prevent, reduce, and clear pimples. If used at the first sign of a pimple, the pimple will not become inflamed and starts to shrink immediately. Highly recommended!”

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Posted 1 week ago

Skin Shop is rated 4.8 based on 6,986 reviews