Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 6,935 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really grateful for Skin Shop and the amazing products they have on offer.”

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Posted 2 weeks ago

“Orders always arrive very quickly and in perfect condition.”

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Posted 2 weeks ago

“Very good next day delivery”

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Posted 2 weeks ago

“Quick delivery”

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Posted 2 weeks ago

“Skin shop has some amazing products that actually work fantastically. I'm always returning to purchase the skin and scalp products as I tend to have enflamed skin a d itchy scalp.”

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Posted 2 weeks ago

“I’ve bought products from Skin Shop for a few years now and they’re always effective and good quality. Customer service is great too but I rarely need it. Recommend highly.”

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Posted 2 weeks ago

“Superb service from the Skin Shop with quick delivery too.”

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Posted 2 weeks ago

“Ordering from the Skin Shop is easy and fantastic lead times, i have even set up a monthly subscription with ease.”

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Posted 2 weeks ago

“I have been using Skin Shop for many years now. Every order is dealt with efficiently and expediently; can't fault them.”

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Posted 3 weeks ago

“Great website”

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Posted 3 weeks ago

“KALME has improved my rosacea in the past 6 months I have been using it. Although slightly still rosy it is very much better and never have ang spotty breakouts.”

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Posted 3 weeks ago

“I'm very happy with the service and products they supply.”

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Posted 3 weeks ago

“Easy to use and delivery is quick.”

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Posted 3 weeks ago

“Nice products and fast delivery. Wish they did an anti aging range!”

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Posted 3 weeks ago

“My orders generally arrive in a decent time for an international order. And I really enjoy their items. But I don't like how often they clear your reward points. Due to exchange rates and shipping costs I usually do a big order roughly every year or so depending on how quickly I'm going through them. But there's been a few times now that my reward points have been removed/cleared because I didn't claim them quick enough. It'd be a lot better and much more helpful to customers who don't or can't order very regularly to just keep the points on their accounts until they use them. Also the fact that they've changed the way you can order to get discounted costs per item. I used to be able to do a large order and get each tube for a lower price. But they've changed it to a subscription based ordering process to be able to get the cheaper prices for items. So now if I want the cheaper price per item I have to commit to a monthly or quarterly reoccurring order.. Which, with the constantly changing exchange rate and the international shipping costs makes that option almost unusable.”

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Posted 3 weeks ago

“Good communication and great products.”

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Posted 3 weeks ago

“Used this for a while and my scalpfeels great”

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Posted 3 weeks ago

“Skin shop have been really good they replaced the 1st one very quickly and replied very quick too. Just don’t think this product is doing anything for me.”

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Posted 3 weeks ago

“Fast professional service offering great products.”

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Posted 3 weeks ago

“The delivery is fast, the package is good.”

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Posted 4 weeks ago

Skin Shop is rated 4.8 based on 6,935 reviews