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Skin Shop Reviews

4.8 Rating 7,352 Reviews
95 %
of reviewers recommend Skin Shop
4.8
Based on 7,352 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Skin Shop Reviews
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 31st May 2026
Sally Mackenzie
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 9th March 2026
Sally
78
Anonymous
Anonymous  // 01/01/2019
“Easy to use app and payments secure, delivery fast and efficient”
Helpful Report
Posted 1 year ago
“Good product and good customer service with regard to a query. Have used before for other products and would do so again.”
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Posted 1 year ago
“Love it wouldnt use anything else”
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Posted 1 year ago
“I use this as part of the kalme range and again nothing works this does! Would highly recommend!”
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Posted 1 year ago
“The service is always great! Super fast delivery and well packaged. I love the Kalme products I use and will stick with them as they really work well for me!”
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Posted 1 year ago
“Orders are always dispatched promptly and arrived as expected.”
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Posted 1 year ago
“Great service”
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Posted 1 year ago
“I have been purchasing Celafen from Skin Shop for decades, and use it twice a day, every day. The price has - of course - increased over the years, but seems to have risen sharply just lately. Next time I make a purchase, I shall probably try the celadrin cream which is sold from the company I buy supplements from, as it is about 2/3 of the price of Celafen.”
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Posted 1 year ago
“Always 5 out of 5 for me. Never had an issue or problem with any order or delivery.”
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Posted 1 year ago
“Didn’t ship my order, only shipped it when I chased it, didn’t offer a refund or quick delivery once theyd realised they hadn’t sent it. When I queried this they said they couldn’t send it any quicker - which is ridiculous when a quicker option is available on their website. As a bare minimum any other company would have refunded the delivery cost - I paid £3.95 for 48 hour delivery and it took 8 days.”
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Posted 1 year ago
“Great service. Fast delivery of the products that I find work perfectly.”
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Posted 1 year ago
“Very good, although delivery takes a while”
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Posted 1 year ago
“Easy to order from & always prompt in their despatch of orders. No complaints at all.”
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Posted 1 year ago
“Fabulous Fabulous Fabulous”
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Posted 1 year ago
“Skin cream has been very effective would gladly recommend it,”
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Posted 1 year ago
“Thought it would help to my itching scalp but no”
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Posted 1 year ago
“had an issue which one of the creams missing, however, easily & swiftly rectified by the customer service team”
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Posted 1 year ago
“Speedy, discreet and safe delivery . Thank you”
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Posted 1 year ago
“Easy to order. Product despatched quickly..”
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Posted 1 year ago
“Delivery is fast and there products do exactly what they say on the bottle.”
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Posted 1 year ago
Skin Shop is rated 4.8 based on 7,352 reviews