Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.77

4.8 Rating 6,378 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Good service. Easy to use website.”

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Posted 9 months ago

“The Skin Shop Kalme range has been my skin saviour in recent years. Using the cleanser, day and night creams and the serum to manage my rosacea has made a huge difference.”

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Posted 9 months ago

“I go to skin shop for all my head and skin products”

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Posted 9 months ago

“Lovely moisturiser”

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Posted 9 months ago

“The delivery service of skin shop is always good. I recently had an email saying that l had a £5 voucher to redeem. Unfortunately when l clicked on the symbol to redeem it said it was out of stock. After contacting skin shop about this a customer service person emailed me ASAP and in less than 24 hours it was there in an email to redeem. My husband said that l wouldn't hear anything from emailing, how wrong was he . Thank you Skin Shop.”

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Posted 9 months ago

“Shipping took almost two weeks.”

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Posted 9 months ago

“I am so grateful I found the skin shop! I have struggled with my skins for years and I have spent (probably thousands!) On trying different treatments. I have dry skin (psoriasis) and also acne and I’ve used the skin shop to treat both of these and my skin has never been better. Thank you skin shop!!”

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Posted 9 months ago

“I love ordering from the Skin Shop. The products are such high-quality and unique. Also, the shipping is so quick!”

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Posted 9 months ago

“Products dispatched promptly and well presented. I have bought the Kalme range and the In2mate range and would recommend both. I have sensitive skin and these products have helped to sooth and heal. Would recommend. Good value for money.”

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Posted 9 months ago

“I've been using this cream for years. It's fantastic. Reduces redness and skin outbreaks that I used to get with rosasea.”

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Posted 9 months ago

“Can not rate this company enough . I buy the liquorice balm . The kale cream . & I have had the silver serum .”

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Posted 9 months ago

“Amazing stuff. I had a ACL reconstruction and the celafen cream helps so much with the aches and pains i still struggle with. On constant re-order. Cannot recommend enough. Amazing stuff!”

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Posted 9 months ago

“Quality products that really work, and an efficient ordering and delivery system. Thank you SkinShop.”

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Posted 9 months ago

“My cream arrived promptly as promised but as I’ve only used it for a couple of days it’s too soon to comment on it’s effectiveness. The one downside is there was no user information on the tube or with the packaging.”

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Posted 9 months ago

“Excellent products. Packages arrive quickly to Canada.”

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Posted 9 months ago

“I won't be ordering from anywhere else, I love the Skin Shop.”

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Posted 9 months ago

“Great products. I use Kalme on my face and my skin has improved so much. I also use Hydrosil around my eyes and Oregon on my psoriasis and it really helps. Always delivered quickly too. Would definitely recommend.”

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Posted 9 months ago

“Prompt service”

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Posted 9 months ago

“Skin Shop is the best provider of anti-acne products I have ever found. I have used their products for years and my skin is so much better than it was. I am a happy bunny. Natural is always best.”

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Posted 9 months ago

“Had this product before and was not sure if it was helping or not but my Rosacea was clear for months and now it’s not 😢 so I am trying again. The jury is out on how much this treatment plays a part in clearance.”

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Posted 9 months ago

Skin Shop is rated 4.8 based on 6,378 reviews