Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.77

4.8 Rating 6,378 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Cleared the flaky- ness of the area by using this moisturiser twice a day. 👍”

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Posted 8 months ago

“Ships fairly quickly, my order usually arrives within 5-7 days to the Netherlands.”

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Posted 8 months ago

“Always First Class Service”

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Posted 8 months ago

“The Skin Shop products are just magic. I spent hundreds on fancy products prior to finding the Clarol range and absolutely nothing worked. I could see results after only a few days and now my skin is the clearest it's been in months. I can't thank Skin Shop enough and would recommend their products to anyone in a heartbeat. The Kalme chameleon concealer has also been a lifesaver on holiday. SPF and calming! A brilliant concept that actually works. Skin Shop delivery is always quick too.”

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Posted 8 months ago

“I have been a customer of Skin Shop for a while and would throughly recommend them ,very good products which are dispatched very quickly, my only comment is that on two occasions when I have tried use bonus points at check out they have not been recognised, do they have a limited time to be used ??”

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Posted 8 months ago

“Easy to navigate site. Good range of items. Prompt delivery”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“My teenage daughter has eczema on her legs and hands. When she gets a flare up it is painful and we wanted to see if the cream would help as it can also impact her confidence especially in the summer months. It has made a huge difference and the eczema scars have faded, skin feels softer. Also been great for spots on her back and chest.”

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Posted 8 months ago

“Good product would be better if it was cheaper would order more often”

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Posted 8 months ago

“It’s really quite amazing how beneficial the Celafen cream is in helping to calm the pain I have caused by fibromyalgia & a slipped disc. I actually forgot to put some of the cream on last night & had a really bad night, needless to say that it proved just how good the cream is & I won’t be forgetting to apply it in future. I have recommended Celafen to friends in the past who have also agreed how well it works. I can’t recommend it highly enough for anyone who has not, as yet tried it. Easy ordering & quick delivery from Skin Shop. Thank you.”

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Posted 8 months ago

“My son has been suffering with ezema especially on his face and found the cream on your website and it sounded promising so thought I would get it for my son, he has been using it for 5 days now and he is so pleased with it, it leaves his face lovely and soft and the redness has almost gone so atm 10 out of 10”

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Posted 8 months ago

“Great company thank you”

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Posted 9 months ago

“The Skin Shop are always very responsive to any questions asked. Brilliant customer service 👍”

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Posted 9 months ago

“KALME Bundle and undercoat purchased. So disappointed with the products and effect they had on my skin, had the opposite effect to calming.. devastated!! Total waste of money,”

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Posted 9 months ago

“Fast delivery, easy to execute website. Love the LipQ products.”

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Posted 9 months ago

“This is my go to product to help my Rosacea - I have tried other products can they cause my skin to flare up so I stick to Kalme. Always super fast order process, I love the loyalty scheme and very fast delivery. Thank you”

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Posted 9 months ago

“Excellent customer service. Quick dispatch.”

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Posted 9 months ago

“Fantastic skin shop both my husband and daughter use”

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Posted 9 months ago

“Best company for products for certain skin conditions!”

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Posted 9 months ago

“Excellent product for Rosacea Only product that works for me”

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Posted 9 months ago

Skin Shop is rated 4.8 based on 6,378 reviews