Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 7,323 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 7,323 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Skin Shop 5 star review on 2nd July 2026

Diana Norris

Skin Shop 5 star review on 31st May 2026

Sally Mackenzie

Skin Shop 5 star review on 21st March 2026

Clare

Skin Shop 5 star review on 9th March 2026

Sally

Anonymous

Anonymous // 01/01/2019

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“An excellent company to deal with. Friendly and efficient, stress free”

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Posted 1 month ago

“Products worth buying.”

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Posted 1 month ago

“Great products that work”

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Posted 1 month ago

“Great products, especially Kalme.”

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Posted 1 month ago

“I have bought from you and been happy but not this time. I received an email when I wrote to them this week and pointed out 2 concerns- One , there are no security seals on the products I bought. ,That was explained but no apology , an explanation re lack of seals but they do plan to introduce them. They are a good idea. Second the padded envelope looked it had been opened and resealed. There was a tear on the seal of the envelope. I sent a photo. I managed to reseal it after opening it. Not good. The person who replied had no concerns about that. Other skincare companies really care about this. And your products are not cheap so we deserve good packaging, don't we. No apology or understanding in that company email regarding the lack of seals or the likelihood that thev envelope had been opened. Other similar companies are so careful about their sending out their products. And lastly there was no "hope you shop with us again." You seem like a good company with a range of helpful products but that email was not friendly or that reassuring. That is surprising, isn't it . I hope to hear from you again in a more helpful manner.”

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Posted 1 month ago

“Good range”

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Posted 1 month ago

“Prompt delivery Excellent products Good rewards scheme”

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Posted 1 month ago

“Brilliant website and easy to use. Delivery is extremely quick, apart from one occasion, as demand was so high, but the company kept me updated on a regular basis”

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Posted 1 month ago

“Quick service Cream quite expensive”

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Posted 1 month ago

“Great shop”

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Posted 1 month ago

“As above first class everyone needs to know about Kalme if you have Roseacea.”

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Posted 1 month ago

“Orders come quickly and the Kalme products are amazing!”

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Posted 1 month ago

“I've been using Skin Shop products for decades. All the products I have used are effective. Despatch is always speedy, and products are always well-packaged. My complaint is that I have to pay much more for my products if I don't "Subscribe and Save". I want to order products when I need them, and I think the previous system of a discount for quantity is much better.”

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Posted 1 month ago

“Quick and always deliver on time”

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Posted 1 month ago

“Very easy web site to navigate and ordering items is straight forward. Been a customer for many years and find all products very good for skin and hair issues.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Amazing company. Never had any problems with orders. Great products. I have recommended products to several family members.”

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Posted 1 month ago

“I don’t have an opinion of Skin Shop but I was disappointed with the product I bought.”

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Posted 1 month ago

“Always deliver quickly and the price is reasonable”

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Posted 1 month ago

“Always easy to order from the website with very good delivery by Royal Mail.”

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Posted 1 month ago

Skin Shop is rated 4.8 based on 7,323 reviews