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Skin Shop Reviews

4.8 Rating 7,408 Reviews
95 %
of reviewers recommend Skin Shop
4.8
Based on 7,408 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Skin Shop Reviews
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 31st May 2026
Sally Mackenzie
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 9th March 2026
Sally
78
Anonymous
Anonymous  // 01/01/2019
“Lovely product, but almost £5 in postage is too much”
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Posted 4 weeks ago
“This cream is excellent I use it for my arthritis”
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Posted 1 month ago
“Having to pay customs to sweden sucks”
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Posted 1 month ago
“Love the chameleon concealer especially in winter time, for me it's a life saver .”
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Posted 1 month ago
“Quick delivery and great products!”
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Posted 1 month ago
“It really has made adifference to my skin since i started using it. The itch has gone and its great for my dry skin.”
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Posted 1 month ago
“Theyvwsrbed ne my loyalty points would disappear soom but didn't day when 'soon'was. Delivery is quick, packaging is good”
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Posted 1 month ago
“Used them for a long time, very happy with them”
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Posted 1 month ago
“Normally I'm happy but as said in my review of the shsmpoo, getting through to you regarding my delivery was impossible.”
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Posted 1 month ago
“Delivery quick, products great”
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Posted 1 month ago
“Easy to use website, great service”
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Posted 1 month ago
“Easy website to use and lovely products.”
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Posted 1 month ago
“Have been using this fabulous creams for 8 years, suffering from rosacea, it has improved my skin totally. Thanks Skin Shop.”
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Posted 1 month ago
“Product and ordering process were okay, but as I ordered from the EU there were 50% (!) customs fee due on delivery. Wish I had known that in advance. Won’t repeat. Sorry.”
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Posted 1 month ago
“Excellent, fast efficient service....delivered in 24 hours so very satisfied. The only thing I found odd was that such a tiny tube was sent in such a large jiffy bag”
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Posted 1 month ago
“Easy to order, arrived very quick, great selection of products not found elsewhere.”
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Posted 1 month ago
“Excellent company. Pity they are using Evri instead of Royal Mail now as deliveries taking longer & not as reliable (don't use safe space, left outside wrong house etc.) but has not put me off so far”
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Posted 1 month ago
“Ordering and delivery was quick and hassle free. Very easy and product did what it said in its advert. Can't recommend this company enough.”
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Posted 1 month ago
“Best customer service with quick response and delivery even to USA. This company has outstanding products for many skin issues.”
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Posted 1 month ago
“Have this on subscription and was assured that it would not make a difference when new website was launched. Even though I was emailed to say my subscription was on its way this wasn't so and never arrived.(although I wasn't charged) Had to wait for new site to be 'live' to restart subscription so had to order an extra tube to make up for the one that didn't arrive.”
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Posted 1 month ago
Skin Shop is rated 4.8 based on 7,408 reviews