skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,897 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Why do you need my phone number and date of birth?”

Helpful Report

Posted 11 months ago

Hi there, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 10 months ago

“My first and possibly last in buying tickets with Skiddle. Bought 2 tickets for an event through Skiddle and when I turned up to the event other people had tickets for the same seats I purchsed (front row too!). In trying to resolve the issue with the stewards at the event their response was 'did you buy them from skiddle?' to which my reply was yes, ...and their reply was 'its always happening'! Reclocated to another seat with a poor view. Went on their messenger facility the day after and I'm still waiting for a response after waiting (so far) 1 hour and 10 minutes!!!! Poor customer service.”

Helpful Report

Posted 11 months ago

Hi Steve, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. AB Skiddle Customer Support Team

Posted 10 months ago

“Yes I found it quite straightforward booking the tickets, although worried at first where they were when I paid, but eventually found them in my skiddle account!!”

Helpful Report

Posted 11 months ago

Hi Debra, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“The waiting list 20 minute time slot, would work better, if you could get a pre warning 24 hours ahead of time, so that we can keep a watch for the emails.”

Helpful Report

Posted 11 months ago

Hey Gillian Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 11 months ago

“Great booking experience never had a problem in all the times I use Skiddle for booking tickets”

Helpful Report

Posted 11 months ago

Hi Amanda, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“1) Booking charge is excessive. 2) You attempt to force users into downloading the App by making it difficult to download a pdf of the ticket. 3) very poor user experience. One treads a fine line between offering a service and becoming intrusive. Unfortunately, Skiddle is on the wrong side of the line. If I had a choice, I would never use your service.”

Helpful Report

Posted 11 months ago

Posted 10 months ago

“Very easy to use booking system”

Helpful Report

Posted 11 months ago

Hi Susan, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Simple, quick. And easy”

Helpful Report

Posted 11 months ago

Hi Peter, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Easy transaction process.”

Helpful Report

Posted 11 months ago

Hi Hazel, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Great website for ordering tickets x”

Helpful Report

Posted 11 months ago

Hi Laura, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Great booking system will use again straight forward and smooth”

Helpful Report

Posted 11 months ago

Hey Claire, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 11 months ago

“Easy site to order on”

Helpful Report

Posted 11 months ago

Hi Kim, Thank you for leaving a review. Happy to hear you enjoy using Skiddle Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“This was my first booking I felt like you assumed the person on line had been here before. The system clocked me out, I did not know if I had been successful with my booking. I had to restart as a result of you "pushing" onto complete transaction I went through a number of instructions I carefully wrote down only to be told "Wrong Codeword" So frustrating. Like so many questionares I do not expect to hear from you as a follow up. Have a nice day . AJM”

Helpful Report

Posted 11 months ago

Hey Albert, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 11 months ago

“I never received my tickets to this event that is happening on Saturday 11th October I’m very disappointed in this”

Helpful Report

Posted 11 months ago

Hi Natalie, Thank you for your review. After receiving your feedback, I’m glad we were able to help resolve this query for you. We’d love to know how you feel about Skiddle since posting this review. Could I ask that you spare a few minutes to update your review? Thank you in advance! MK Skiddle Customer Support Team

Posted 11 months ago

“Easy to navigate 🙂 sorted in a few minutes”

Helpful Report

Posted 11 months ago

Hi Susan Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 11 months ago

“Easy site to use and not too much on admin costs”

Helpful Report

Posted 11 months ago

Hi Mark, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 11 months ago

“Very quick and easy to buy tickets”

Helpful Report

Posted 11 months ago

Hi Leah Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 11 months ago

“Great very easy”

Helpful Report

Posted 11 months ago

Hi Deborah, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 11 months ago

“Easy and straightforward to use”

Helpful Report

Posted 11 months ago

Hi Alan Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 11 months ago

skiddle is rated 4.4 based on 31,897 reviews