skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,896 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,896 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

Write Your review

Tell us how skiddle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use .”

Helpful Report

Posted 9 months ago

Hi Karen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Easy to use”

Helpful Report

Posted 9 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Very easy to use. Thankyou”

Helpful Report

Posted 9 months ago

Hi Abbie, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Very easy. Although additional fees is always annoying.”

Helpful Report

Posted 9 months ago

Hi Saheed, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Buzzing I always get first release when tickets I need come out. Really reliable”

Helpful Report

Posted 9 months ago

Hi Clare, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“This site very easy to use to book ticket will defenatly be useing it again”

Helpful Report

Posted 9 months ago

Hi Scott, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“The tickets were easy to purchase l”

Helpful Report

Posted 9 months ago

Hi Brett, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Very easy to use. I bought a vip final phase ticket. I have no idea what VIP final phase means. And next to the price, it says, bf+ don't know what that means either would be nice to have a description.”

skiddle 5 star review on 29th November 2025

Helpful Report

Posted 9 months ago

Hi James, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. BF is an abbreviation for Booking Fee, which is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Unable to resell tickets - asks for PDF which you're not sent”

Helpful Report

Posted 9 months ago

Hi Jo, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 9 months ago

“Easy to book”

Helpful Report

Posted 9 months ago

Hi Samantha, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Terrible kept timing out forget it!”

Helpful Report

Posted 9 months ago

Hi there, Thanks for leaving a review. I'm sorry to hear that you feel 8 minutes isn't long enough at checkout. We believe this limit is enough time for customers to purchase and provides a fair chance for waiting customers to be able to purchase temporarily held tickets if checkout isn't complete. We want to make it fair for all customers booking tickets with us however we appreciate your feedback. HW Skiddle Customer Support Team

Posted 9 months ago

“Very quick concise app booking done in 2 minutes... TICK MASTER WAS NEARLY 2 HOURS so guess who I'm using now Graeme”

Helpful Report

Posted 9 months ago

Hi Graeme, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Really good experience! Got my first release Sankeys ticket for the opening weekend, and was a stress free checkout! 👌”

Helpful Report

Posted 9 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Nice and easy too book”

Helpful Report

Posted 9 months ago

Hi Lee, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Superbly easy, user-friendly site. Sorted my Tickets out in seconds- Perfect! 😀”

Helpful Report

Posted 9 months ago

Hi Joanna, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“Quick and easy way to get your tickets for the events you love”

Helpful Report

Posted 9 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“No real problems though my actual ticket is not available to print until a month before the event.”

Helpful Report

Posted 9 months ago

Hey there, Thank you for taking the time to leave your feedback. In order to prevent ticket touting and unauthorised duplication, your Rapidscan barcodes may be temporarily suspended. This action is taken by the event organiser and not Skiddle. As a result, Skiddle cannot release your tickets any earlier than the specified date and time listed in your order. Thanks, HW Skiddle Customer Support Team

Posted 9 months ago

“Very confusing when booking tickets as 3 different times for entry came up making all of us confused what time we should get there,and if we would be allowed in later or lose our tickets 🤦‍♂️”

Helpful Report

Posted 9 months ago

Hi Paul, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 9 months ago

“Skiddle is very easy to use to book concert tickets and always meets my expectations.”

Helpful Report

Posted 9 months ago

Hi Kev, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 9 months ago

“My experience is unreliable”

Helpful Report

Posted 9 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 9 months ago

skiddle is rated 4.4 based on 31,896 reviews