skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,869 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 14th August 2025

268

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was easy enough to place the order.”

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Posted 7 years ago

“once I was able to log in, booking the tickets was quick and easy”

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Posted 7 years ago

“Perfectly reasonable - still think the admin fee should be in the ticket price and not added on- give a discount for multiple purchases!”

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Posted 7 years ago

“Ease & Speed”

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Posted 7 years ago

“Quick and easy. And tickets straight to the app. But be nice if you offered PayPal as an option.”

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Posted 7 years ago

Hi there, thanks for taking the time to leave your review. I'm glad to hear you had a good experience using our app and hope that you continue to use us to buy your event tickets in the future. We don't use Paypal as a payment method as the funds for each order are paid directly to the independent promoter and should your event be cancelled/postponed, we need the ability to refund your individual transaction. This particular payment platform does not offer this ability. Hoping you have a great time at the event, James

Posted 7 years ago

Hi There, Thanks for taking the time to leave your review. We are unable to use Paypal as a payment method as the funds for your order(s) are paid directly to the independent promoter and should your event be cancelled/postponed, we need the ability to refund your individual transaction, and this particular payment platform does not offer this ability. We're just looking out for you guys! I hope this information helps and thanks again for using Skiddle. Thanks Shelby

Posted 7 years ago

“Quite easy to use. At least I got it right second time of trying, which is excellent for me never mind Skiddle”

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Posted 7 years ago

Hi Les Thanks for taking the time to leave your review. I'm glad to hear you've got your tickets, but please let us know if you have any difficulties in future and a member of our Customer Care team will be happy to help. I hope you had a great time at the event! Kind Regards Corinne

Posted 7 years ago

“Quick and simple”

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Posted 7 years ago

“It’s good because it always has tickets that have sold out on other ticket websites”

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Posted 7 years ago

“The whole experience was fairly easy but had a few problems getting the site to accept credit card payment rather than PayPal”

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Posted 7 years ago

Hi Paul, Thanks for taking the time to leave your review. We do appreciate how frustrating adding your card details online can be, so we use 3D Secure to ensure that all transactions are made by the card holder, alongside SSL (Secure Sockets Layer), which is the standard security technology, to ensure that all data passed between the web server and browsers remain private and integral. Additionally, we don't use Paypal as a payment method as the funds for each order are paid directly to the independent promoter and should your event be cancelled/postponed, we need the ability to refund your individual transaction, and this particular payment platform does not offer this ability. I'm glad to hear that you have your tickets and I hope you have a great time at the event. Kind Regards Shelby

Posted 7 years ago

“Easy to book tickets. Had a problem as no email sent. However upon phoning they were very helpful and the email was sent immediately.”

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Posted 7 years ago

“First time user so seems decent enough”

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Posted 7 years ago

“easy to use”

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Posted 7 years ago

“Very easy, and very quick! The fast ticket app is a brilliant tool, it saves me having to wonder where I placed the tickets at home.”

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Posted 7 years ago

“What a great show admin charges a bit expensive for what they where but worth it for the show.”

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Posted 7 years ago

“It was a little confusing at first but overall, an easy experience”

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Posted 7 years ago

“Ease of use.”

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Posted 7 years ago

“Simple to use”

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Posted 7 years ago

“Easy to use..”

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Posted 7 years ago

“kept me informed once my order was placed.”

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Posted 7 years ago

“straight forward and easy”

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Posted 7 years ago

skiddle is rated 4.4 based on 25,869 reviews