skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,542 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mohammed Fazli

Janine Clark

Christine Bowman

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good service”

Helpful Report

Posted 2 years ago

Hi Gregory, Thank you for leaving a review. We really appreciate you taking the time to share your experience with us 😄 Have a lovely day!🎉 CJ Skiddle Customer Support Team

Posted 2 years ago

“During my buying moment of OGAE Euroclub 2023 tickets I appreciated a relative faster system although at the beggining I had some problems to sign it. Anyway You have gotten 8/10 points.”

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Posted 2 years ago

Hi, Thank you for leaving a review. We really appreciate you taking the time to share your experience with us 😄 Have a lovely day! 🎉 CH Skiddle Customer Support Team

Posted 2 years ago

“Easy booking”

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Posted 2 years ago

Hi Antonieta, Thank you for leaving a review. We really appreciate you taking the time to share your experience with us 😄 Have a lovely day!🎉 CJ Skiddle Customer Support Team

Posted 2 years ago

“Booking was quite straightforward but there should not be a charge for Rapidscan tickets, this should be removed”

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Posted 2 years ago

Hi, Thankyou for leaving a review. The delivery/processing fee applied by Skiddle and covers the delivery of your order, either using the Royal Mail network or via our alternative options such as eTickets or RapidScan tickets. There is only ever one delivery charge applied per order and doesn't increase regardless of the number of tickets that you purchase. It is displayed and added at the final checkout page once you have selected all the tickets you require. It covers the overheads incurred by dispatching the order or providing the scanning technology used to produce and validate your ticket quickly and efficiently at the event. As you can appreciate without charging a fee we, unfortunately, wouldn't be able to operate. However, we can understand that you'd like to pay as little as you can for your event tickets so we always aim to keep our fees to a minimum. Hope this helps to clarify. CH Skiddle Customer Support Team

Posted 2 years ago

“Rápido y sencillo”

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Posted 2 years ago

Hi Gorka, Thank you for leaving a review. We really appreciate you taking the time to share your experience with us 😄 We hope you have a great time at the event 🎉 BW Skiddle Customer Support Team

Posted 2 years ago

“Easy enough for people”

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Posted 2 years ago

Hi Sally, Thank you for leaving a review. We really appreciate you taking the time to share your experience with us 😄 Have a lovely day! BW Skiddle Customer Support Team

Posted 2 years ago

“Easy to set up anc easy to use”

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Posted 2 years ago

Hi Brendan, Thanks for taking the time to leave a review. We’re glad you had a great experience with Skiddle 😄 Have a lovely day! EC Skiddle Customer Support Team

Posted 2 years ago

“very easy to buy the tickets for the event.”

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Posted 2 years ago

Hi Julie, Thanks for taking the time to leave a review. We’re glad you had a great experience with Skiddle 😄 Have a lovely day and we hope you have a great time at the event 🎉 EM Skiddle Customer Support Team

Posted 2 years ago

“Pretty straight forward to book”

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Posted 2 years ago

Hi there, Thank you for leaving a review. We really appreciate you taking the time to share your experience with us 😄 We hope you have a great time at the event 🎉 EM Skiddle Customer Support Team

Posted 2 years ago

“Not so technical so would prefer email with ticket attached”

Helpful Report

Posted 2 years ago

Hi Tina, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. EM Skiddle Customer Support Team

Posted 2 years ago

“Booking was easy enough took a couple of tries to figure what was happening. But that was users error. After I figured it out it was simple.”

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Posted 2 years ago

Hi there, Thanks for taking the time to leave a review. We’re glad you had a simple booking experience with Skiddle 😄 We hope you have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 2 years ago

“Very easy to book tickets, and the quick email response with the tickets was hreat”

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Posted 2 years ago

Hi Tracey, Thank you for leaving a review. We really appreciate you taking the time to share your experience with us 😄 We hope you have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 2 years ago

“Very interesting site. It was the first time I have used this to purchase tickets and it was very efficient. I will use the site again.”

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Posted 2 years ago

Hi Simon, Thanks for taking the time to leave a review. We’re glad to hear you had an efficient experience with Skiddle 😄 We hope you have a great time at the event 🎉 LC Skiddle Customer Support Team

Posted 2 years ago

“Easy to use once downloaded”

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Posted 2 years ago

Hi Martin, Thank you for leaving a review. We really appreciate you taking the time to share your experience with us 😄 We hope you have a great time at the event 🎉 EM, Skiddle Customer Support Team

Posted 2 years ago

“Fairly stress free service”

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Posted 2 years ago

Hi there, Thank you for leaving a review. We really appreciate you taking the time to share your experience with us 😄 Have a lovely day! 🎉 EM, Skiddle Customer Support Team

Posted 2 years ago

“Very good but didn’t really think it was necessary to create a password as a guest.. if that makes sense!”

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Posted 2 years ago

“Clear and easy to use”

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Posted 2 years ago

“No problem with getting a ticket originally for early Friday afternoon,but then I received an email saying that the venue exhibition would not now be open until 4pm so I had to book a slot for that time. Today I have received an email saying slots on Friday are available from 12 noon! This has all been very confusing - I have just rebooked again for a 2pm slot which is much better for me so perhaps you can cancel the 4pm slot on Friday in case someone else would like it. I'm not writing this as a review or a complaint so no need to publish it anywhere, it's just for your info. Thanks, Anne”

Helpful Report

Posted 2 years ago

Hi Anne, Thank you for taking the time to leave a review. Event times are set by the promoter and can be changed at any time to their discretion. I have sent an email to the email address we have on your account regarding your request. LB Skiddle Customer Support

Posted 2 years ago

“Wasn't really happy to download the app to get my tickets as it will be a one off.”

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Posted 2 years ago

Hi Rosalind, Thank you for taking the time to leave a review. A PDF version of your tickets is available in your order confirmation email. This means downloading the app is not necessary to have access to your tickets. Please see the FAQ below to assist you with this: https://help.skiddle.com/en/articles/5741869-how-to-download-the-pdf-version-of-your-ticket-s We hope you have a great time at the event 🎉 LB Skiddle Customer Support

Posted 2 years ago

“Easy to use.”

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Posted 2 years ago

skiddle is rated 4.4 based on 25,542 reviews