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skiddle Reviews

4.4 Rating 17,735 Reviews

93 %

of reviewers recommend skiddle

Company Reviews

4.4

Based on 17,735 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 29th April 2024

Katherine Sunderland

skiddle 5 star review on 28th April 2024

skiddle 5 star review on 9th April 2024

skiddle 5 star review on 9th April 2024

skiddle 5 star review on 7th April 2024

Veronique Kazadi

skiddle 5 star review on 20th March 2024

skiddle 5 star review on 7th March 2024

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great day and venue despite the weather . The VIP area was embarrassing and not worth the extra cost . The bar ran almost dry half way through the event , no shelter and only 2 sofas which obviously got saturated . Very short sets by the artists and too long breaks setting up between artists .”

Posted 9 months ago

Hi David, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. CJ Skiddle Customer Support Team

Posted 9 months ago

“Quick and simple, like the different ways you can pay eg PayPal”

Posted 9 months ago

“Amazing amazing”

Posted 9 months ago

“Skiddle service is great. Unfortunately I can only presume Olympix security who “looked after” save the rave in Liverpool have never had a contract at a big event before, after going to this event for the last four years I will never waste any more time or money, most staff were good but procedures and vip entrance steward ( vest 006 Sandra particularly) seemed to cause more trouble than prevented- completely out of their depth- it’s a shame as music, atmosphere, drinks and food were awesome”

Posted 9 months ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EC Skiddle Customer Support Team

Posted 9 months ago

“Can’t edit order and ordering process wasn’t clear but not sure if that’s down to Skiddle or the actual product.”

Posted 9 months ago

“Downloading an app for one evening is ridiculous. The event it's self wasnt worth the price either”

Posted 10 months ago

Hi Beth, Thank you for leaving a review. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. Using the Skiddle app is advised but not a necessity. JR Skiddle Customer Support Team

Posted 10 months ago

“Tricky logging on but good thereafter”

Posted 10 months ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Have a lovely day! JR Skiddle Customer Support Team

Posted 10 months ago

“Appreciated the notifications about my reserved tickets, but during booking kept saying there weren't 2 tickets available, took several attempts before I could book them.”

Posted 10 months ago

Hi Ruby, Thanks for taking the time to leave a review. I'm glad to hear you managed to secure your tickets! If you ever have any issues regarding the site, please contact the team directly so we can take a look into potential problems when attempting to book. LC Skiddle Customer Support Team

Posted 10 months ago

“Don’t understand why you charge 2.50 for each booking .paid £15.09 extra for 6 and it’s just email”

Posted 10 months ago

Hi King, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. EC Skiddle Customer Support Team

Posted 10 months ago

“The pricing of the tickets was very good for acts we seen, but the pricing of the food and drink was excessive a complete rip off.”

Posted 10 months ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EC Skiddle Customer Support Team

Posted 10 months ago

“Went to lock and quay Bootle festival Saturday after work and weather couldn't be helped but I feel ticket was a waste of money as by the time I got served I was missing music acts. There need to be accessible toilets and more staff on bars as was too hot in the sun waiting. Would attend again and recommend to people if there were more accessible. I was only there to see the farm and the zutons and didn't see them but you can't control the weather.”

Posted 10 months ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EC Skiddle Customer Support Team

Posted 10 months ago

“Had a good time but the sound quality was poor not very loud at all. The queues for the drinks were horrendous I waited upto 40mins one time, you said there would be water stations to fill up bottles but these were behind the bar so you had to queue to be served even if you just wanted water The queues for the toilets were also so long missed quite a few acts due to being in a queue disco inferno, heatwave and cybil were fab (of what we could hear)”

Posted 10 months ago

Hi Clair, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EC Skiddle Customer Support Team

Posted 10 months ago

“Venue fully aware of my booking so no problem but far too many links required to obtain tickets”

Posted 10 months ago

Hey Jean, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, EC Skiddle Customer Support Team

Posted 10 months ago

“Not sure how to get them in my wallet. Been taping the wallet app but they just won’t go I”

Posted 11 months ago

Hi Alyson, Thanks for taking the time to leave a review. The Apple Wallet feature is something we are currently working on, hence why you are unable to use this feature yet. Be sure to keep an eye out for when this button is active! LC Skiddle Customer Support Team

Posted 10 months ago

“It was ok not bad.”

Posted 11 months ago

“We attended the festival Fri, Sat & Sun. The majority of acts were amazing, but, this event was advertised as a family event! The amount of unacceptable and totally unnasasary swearing/references to alcohol and drug consumption at the parc stage really put a downer on the whole weekend for myself and my friends with little ones. As we were poised for the next round of unnecessary language to be blasted out. I get it's in the T&Cs that some adult content may happen at the parc stage but what we heard was totally unnecessary!!... It didn't need to happen! Food and drink prices were extortionate, toilets gradually got in a worse condition every day we attended. There was definitely a lot of drug use at the event as there was a constant aroma in the air. The security at the gates tried limiting how much water we took in with us even though the T&Cs say there is no limit on soft drinks/water! This weekend was 70-75 degrees Fahrenheit. Obviously, this was just to get a few more £s out of us. We would not use the drinking water supplied as other people were using the drinking water taps to wash their hands after they had been to the unhygienic toilets. Email sent to organisers.”

Posted 11 months ago

“Good app, but tickets should be available offline as most festivals have no phone signal.”

Posted 11 months ago

“Worse than last year. Headline act was poor & played 90s mixed with new stuff as of aiming for the younger market. Bar and toilet queues huge and tan out of some stock. Lineup reduced very close to the event. Won’t be back.”

Posted 11 months ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. LB Skiddle Customer Support Team

Posted 11 months ago

“Works fine. I just don't want to be forced into downloading the app. Just send the QR code on the confirmation email.”

Posted 11 months ago

Hi there, Thanks for taking the time to leave a review. You do not have to download the app. As stated in your confirmation email, you can find the link to the PDF version of our tickets. Enjoy the event. LB Skiddle Customer Support

Posted 11 months ago

“It eas easy to book the tickets but when I try and cancel with in cool off period the app is just hanging”

Posted 11 months ago

Hi Penny, Thank you for leaving a review. I apologise for any difficulty you are having. If you send in an email to custcare@skiddle.com or a message to our chatbot, we will be able to assist you further. Have a lovely day! LB Skiddle Customer Support Team

Posted 11 months ago

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skiddle is rated 4.4 based on 17,735 reviews