skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,121 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Matt Phelan

Craig William Kneller

280

Anonymous

Anonymous // 01/01/2019

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English

“I love this app so easy to use. No hidden fees!”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a great time at the event 🎉 HW Skiddle Customer Support Team

Posted 6 months ago

“Easy and straight forward”

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Posted 6 months ago

Hi Cassie, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a great time at the event 🎉 HW Skiddle Customer Support Team

Posted 6 months ago

“Easy to do.”

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Posted 6 months ago

Hi Julie, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“I found it very quick and easy to book my tickets. Done and dusted in minutes. Thank you.”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear about your quick & easy experience using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Easy quick booking process”

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Posted 6 months ago

Hi VIcki, Thank you for leaving a review. Happy to hear you find Skiddle an easy booking process. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“simple and quick”

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Posted 6 months ago

Hi Caterina, Thank you for leaving a review. Happy to hear you find Skiddle simple & quick. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“All good very quick and easy”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to book with. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Booking was quick and easy. Thank you”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Straightforward to purchase tickets and able to pay with PayPal so all good”

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Posted 6 months ago

Hi Mark, Thank you for leaving a review. Happy to hear you find Skiddle straightforward to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Although Skiddle seem to be a good agency for buying concert tickets, I personally donot like having to wait for tickets to be released weeks or even months after they have been paid for. I would prefer to have tickets immeadiately after being purchased.”

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Posted 6 months ago

Hey Peter, In order to prevent ticket touting and unauthorised duplication, your Rapidscan barcodes may be temporarily suspended. This action is taken by the event organiser and not Skiddle. As a result, Skiddle cannot release your tickets any earlier than the specified date and time listed in your order. Tickets will typically be available for download up to 1 day before the event. To check the availability of your tickets, follow these steps: - Skiddle App: Visit the 'Tickets' tab, then select your event. - Skiddle Website: Go to your Order History page to check the status of your tickets. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“quick and easy”

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Posted 6 months ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Easy to use Very quick transaction”

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Posted 6 months ago

Hi Kevin, Thank you for leaving a review. Happy to hear you find Skiddle an easy & quick booking platform. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“Nice transaction”

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Posted 6 months ago

Hey Nick, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“An average, normal experience.”

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Posted 6 months ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“took a while to get into area to book tickets”

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Posted 6 months ago

“I found it difficult to create an account and book/pay for my tickets before I was timed out at which time I had to re-input all my information again in the hope I didn't lose my selected seats in the meantime. I think that a longer window should be provided to giive you enough time to collate your information and maybe purchasing through Paypal would make it simpler as your address and payment details would be automatically available. This survey is premature as I have not received my ticket information or received the tickets through the mail as the survey continues to request details about.”

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Posted 6 months ago

Hey Stephen, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HW Skiddle Customer Support Team

Posted 6 months ago

“I was bumped off the site twice and had to re-enter details. This was a bit frustrating. Thankfully all worked out ok in the end and I got tge tickets I needed.”

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Posted 6 months ago

Hi there, Thank you for leaving a review. In future, if you need assistance with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 6 months ago

“No problem at all. Very straightforward”

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Posted 6 months ago

Hi Chris, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

“They will spam you for reviews as if booking through them wasn't the sole option for getting tickets to an event. Would not recommend if other options were available. Make friends with promoters and offer them cash to let you in instead.”

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Posted 6 months ago

Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 6 months ago

“Easy to use service”

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Posted 6 months ago

Hi Susan, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 months ago

skiddle is rated 4.4 based on 30,121 reviews