Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maura again came through again with what we asked, despite problems and mistakes by Seabourn Would certainly use Six Star again.”

Helpful Report

Posted 9 years ago

“lovely people to deal with”

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Posted 9 years ago

“Professional and helpful though out my booking”

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Posted 9 years ago

“They are very helpful and efficient, undoubtably the best in the business. Excellent service and quick to deal with any problems.”

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Posted 9 years ago

“Very efficient and helpful service”

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Posted 9 years ago

“All the arrangements for our cruise including transfers from home to the airport and return plus transfer from ship to airport in Buenos Aires went super smoothly. If ever we needed to contact Six Star our query was always answered or resolved immediately.”

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Posted 9 years ago

“We haven't been on the cruise yet. Very happy with dan, our concierge, very helpful and knowledgeable”

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Posted 9 years ago

“Very helpful Erin who found what we wanted”

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Posted 9 years ago

“We've been very well looked after by Laura Wing. She has been most helpful and very efficient. She's made booking our cruise a good experience .”

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Posted 9 years ago

“Caroline and Hannah were both extremely helpful, they listened to what I required and provided a smooth and effective service.”

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Posted 9 years ago

“Prompt and responsive service. Friendly and professional.”

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Posted 9 years ago

“They do all that they can to give us a great cruise at a great, discounted, price!”

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Posted 9 years ago

“I booked with Lisa who was so patient and informative.If she didn't know something she got back to us straight away.I hope the trip lives up,to her excellent customer service .”

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Posted 9 years ago

“Lisa was both charming and efficient it was a pleasure to book our cruise with six star cruises once again.”

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Posted 9 years ago

“Thank you very much for booking my cruise with Azamara Quest yesterday. Cannot praise Lisa Mallon highly enough she is excellent and has worked very hard with my cruise. Please can you pass this on to Lisa and thank her again. I am sure she will get another call soon. Well done Lisa fantastic service. Debbie”

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Posted 9 years ago

“Friendly and efficient service when booking cruise. Follow-up queries and clarifications addressed in an accommodating and professional manner.”

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Posted 9 years ago

“Organised our cruise and related land transport and everything worked seamlessly. Also found our next trip sailing from Perth, Australia back to U.K. Mark Saxton and his colleagues have been very helpful.”

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Posted 9 years ago

“I was so fortunate to be speaking purely by chance when I phone Six Star Cruises to one of their Specialist cruise concierge experts by the name of Lisa Mallon - Wow - What an absolute treasure - Last year she helped us immensely trying to accommodate us with our requirements without success - she must have spent many hours on our ever changing requirements - she remained totally calm throughout and when in the end we said sorry nothing suited us - she still held on to her charming demeanour and ended by saying if I can ever help you- you just have to ring - well this year we tried again to book a cruise and once again we changed our requirements tome again but in the end thanks to Lisa help I booked a cruise not just for myself and my wife but for the family – Thank you Lisa – you were and are great – a true professional.”

Helpful Report

Posted 9 years ago

“As always, the cruise information - tailor made to our requirements, overall service and the best price from Maura were first class and, as a result, made it very easy for us to part with another £10k! As a result, my bank manager has suggested that I delete her direct line number from the speed dial facility on my mobile! Seriously though, She's a gem and an absolute credit to her employer.”

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Posted 9 years ago

“Dan was very efficient and helpful.”

Helpful Report

Posted 9 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews