Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,237 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,237 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always Six Stars always give me a competitive price for ou chosen cruise and their concierge staff are a delight to deal with.”

Helpful Report

Posted 1 year ago

“Professional and polite.”

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Posted 1 year ago

“This is our 5th booking with Six Star Cruises within the last 12 months. We keep going back to them because in our opinion they offer the best cruise packages. In addition, the Customer Service is outstanding in comparison to other Cruise Companies we have used. It is important to us to be able to contact someone when needed and Six Star provide this service. Our Concierge of choice is Stacey Williams who is friendly, helpful and knowledgeable and has always delivered excellent service.”

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Posted 1 year ago

“Knowledgeable helpful and swift successfully sorted our enquiry leading to our booking first class service as we have always found with Six Star”

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Posted 1 year ago

“Excellent service as always from Laura Wing. Friendly, considerate of our needs and very knowledgeable. Wouldn’t hesitate to recommend Laura and Six Star Cruises.”

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Posted 1 year ago

“Lisa was really helpful when Booking our cruise. Unfortunately there was a large discrepancy in the price quoted in the Six Star Cruises advertisement from Oceania. She reported this, however the same offer was circulated twice more, which was very misleading. We can’t fault Lisa at all, she was excellent and we have booked our cruise with her.”

Helpful Report

Posted 1 year ago

“We'd had a small 6*mailed brochure featuring some interesting seabourn cruise. We spotted one on a new expedition ship that interested us, so enquired. Though far more expensive than we'd normally spend, we asked for details. The agent was most accommodating and could arrange convenient flights and arrange deviation from the package to suit our needs. We were happy at the 6* flexibility, and the agent's positive response.”

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Posted 1 year ago

“Lisa our consultant was externmely helpful and knowlegable and helped every step of the way so a big thankyou to Lisa for that.”

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Posted 1 year ago

“Excellent experience as always - Lisa M is a star. From first enquiry to practically the whole thing organised, with sensible advice and options discussed, took less than a few hours. Great and friendly service - really feel your concierges love their job and want to do their best for us. Thank you!”

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Posted 1 year ago

“As always an excellent service from our Sixstar TA Andrew Whittle. We would only ever book with him”

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Posted 1 year ago

“After a cruise was cancelled Richard Wishaw was extremely helpful and cautious with his advice for us to make a decision on our next cruise booking. He always keeps you informed and gets the best price possible.”

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Posted 1 year ago

“Elizabeth was very helpful and thorough Lovely lady”

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Posted 1 year ago

“Excellent as ever. We wouldn't go anywhere else for our bookings. The knowledge experience and patience of Danielle Muldoon is second to none. She genuinely wants to help rather than hard sell a holiday.”

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Posted 1 year ago

“Excellent customer service from Laura, also I got an great price, well done all”

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Posted 1 year ago

“Laura is very knowledgeable and professional and I would certainly recommend that you seek her out for your next cruise. I have booked 3 cruises this year with her assistance.”

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Posted 1 year ago

“Wonderful friendly and very efficient service from Katie!”

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Posted 1 year ago

“We have booked a couple of cruises through Six Star and every member of staff has been fabulous both times. Just recently we have had wonderful help from Julia in upgrading our flights; she took a lot of time and trouble to get us the best price.”

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Posted 1 year ago

“Great communication and assistance from Shirley McCue with our Regent cruise booking for next year. She is very helpful, knowledgeable and like talking to a friend when dealing with our requirements. Many thanks.”

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Posted 1 year ago

“Emma Gray is by far the best cruise consultant we have ever dealt with. In fact Emma has delivered the best service, I’ve ever experienced anywhere and I’m 63. It’s a delight dealing with Emma. Very informative and nothing is too much trouble. Six Star Cruises is so lucky to have Emma as she’s a star and exemplifies what truly great service looks like. Thanks Emma”

Helpful Report

Posted 1 year ago

“Booking our first-ever cruise with Katie was truly exceptional. Her outstanding knowledge, patience, and commitment were evident as she carefully considered our preferences, needs, and expectations. Katie guided us through every step of the process, addressing even the smallest details and any concerns we had. She efficiently managed our flights, itinerary, and excursions promptly. Now, we eagerly await our cruise in August, thanks to Katie's first-class service. We can't wait to embark on this special journey she's helped create for our milestone celebration. Thank you, Katie, for making this extraordinary experience possible.”

Helpful Report

Posted 1 year ago

Six Star Cruises is rated 4.8 based on 5,237 reviews