Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,961 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 12th September 2025

634

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service wig like my own hair brillant”

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“Excellent service from simply wigs. Good quality products.Super touch with the little chocolate treat that came with the delivery.”

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“Would highly recommend Simply Wigs!! Purchasing a wig online can be tricky as you never know what will suit you, but I cannot fault the customer care team, if it’s not quite the right one for you then the refund process is speedy! I did manage to find the perfect wig and the extra touches with your package make it feel more special.”

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“I ordered my first wig from Simply Wigs, and I am so pleased I did. The customer service was fantastic. There was a fault with the first wig sent out, and this was immediately replaced with a new one for me (or an offer of refund). I also called to arrange next day delivery (at additional cost) which was facilitated really easily. Staff I spoke to were a positive reflection of the company and I will certainly be shopping here again in future.”

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“Ordering system very easy and delivery very prompt. The return system is good and refunds are quick. Excellent support when the wig I ordered wasn’t available at the time and alternatives were offered”

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“The ladies that spoke to me on the phone were extremely helpful,pleasant and understanding and I felt very comfortable ordering my wigs”

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“Very good came on time would use simple wigs again.”

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“Great service as usual, with all the team ready to help and give advice! A special effort was made for my wig to reach me on time, despite it not originally being in stock - many thanks!”

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“Sadly the wig wasn't what I was looking for. But their customer service, delivery and response to my email regarding return were excellent”

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“This is not my first review - I continue to be delighted with the choice available and the excellent service which Simply Wigs maintain...”

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“I've bought several wigs from Simply Wigs. They are very helpful and have excellent products at fair prices. They even ship internationally. Thank you. simply Wigs!”

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“Their onine choice is wide ranging, with lots of helpful bogs and guides. Pricing is competitive, and the wig was delivered efficiently (to my surprise) by Royal Mail. The wig itself was exacty as shown and is perfect for my needs and look. Will be my goto for the future, and wish had found them earlier.”

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“Good friendly service”

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“I’m a hairdresser and one of my clients has lost a considerable amount of hair due to illness and medication, we chose a wig together from Simply wigs. I have to say she looks wonderful! The quality and colour of the wig we chose is perfect. I am so impressed and so pleased for her that it is such a beautiful wig. The choice, the customer service is excellent, cannot fault anything, I would definitely recommend them and use them again.”

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“Second wig purchased from simply wigs after losing my hair to chemotherapy. Very happy with my new wig and happy with the darker colour i chose so i have a choice . The wigs are very comfortable and easy to wear every day.”

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“Ordering was very straightforward,got the products i required,delivery was very good”

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“Great Selection of Wigs and Accessories available, The Most Amazing Customer Service They always go above and beyond to help”

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“I cannot recommend this company highly enough....extremely efficient and they always give that little bit of extra care with their delivery. Give them a try and you will see what I mean.”

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“Fast, efficient service.”

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“Came across simply wigs on Google search. Rang them up they were very friendly, helpful and assisted me over the phone what I was looking for, they were very patient with me and emailed all the details and where to look on their website. Will definitely recommend simply wigs”

Helpful Report

Simply Wigs is rated 4.8 based on 13,961 reviews