Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,743 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 29th May 2025

634

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been buying wigs from here for a quite few years now and won’t go anywhere else. Their customer service, website, products & delivery is just the best. I would highly recommend this company to any who have hair loss.”

Helpful Report

Hello Lesley, Thank you for the wonderful review. Your recommendation means the world to us! The SW Team x

“Always great seivice”

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Hello Mary, thank you for the fab five star review, the SW Team x

“Brilliant, superb quality”

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Thank you for the lovely review Glenice, the SW Team x

“Excellent service. An absolute pleasure. I can't recommend them highly enough. They make everything so easy. I'm a long time wig wearer. I started wearing wigs approx 19 years ago. I found Simplywigs about 16 years ago. I always buy straight online. Working with the Customer service is outside. They will work with you on finding the correct 1 each time. It's an absolute pleasure”

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Hello Jane, Thank you for your amazing review! Our customer services team will be thrilled to know that the help they are giving makes such a difference. The SW Team x

“Nothing but praise for the way my order was handled. Excellent service. 100% in every way.”

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Thank you for your wonderful 5 star review Christina, it is very much appreciated! The SW Team x

“I did struggle with the changed WebSite but once I made contact by phone the service was excellent and I was able to get the wig I wanted.I have bee,n an c customer for about 10 years and have always been pleased with the quality of the wigs and the service and help on occasions when I have orded a wig that did not suit me. I have recommended Simply Wigs to friends and will continue to do so.”

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Hello Margaret, thank you for your fab review! It is great that you know to get in touch with our lovely customer services team if you ever need any help! The SW Team x

“Really lovely wig, great service, good communication. Would highly recommend.”

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Thank you for your lovely review! SW Team x

“Very pleased with my purchase.”

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Very glad you're pleased! Thank you for the 5 Stars! SW Team x

“Simply wigs are absolutely the right company to assist with your journey with wigs Fabulous choice with excellent advice and no nonsense service , very professional”

Simply Wigs 5 star review on 16th March 2025

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Thank you Angela for your glowing review! So pleased you have had a great experience with us. You look absolutely glorious!! SW Team x

“Really good quality I’ve had so many compliments.”

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That's so nice to hear that you are receiving compliments! Thank you for your 5 Star review! SW Team x

“My wig was delivered quickly and without hassle, thank you!”

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Lovely to hear you have had an easy experience! SW Team x

“Great service from Simplywigs . The staff are so helpful and my husband thanks you for the chocolate!”

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That's so nice to hear! So pleased you have had a good experience. Glad your husbands happy too! SW Team x

“Excellent selection of quality wigs, great customer service and beautiful packaging!”

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Thank you for your fabulous review! So pleased you happy with your experience. SW Team x

“Excellent service and fast despatch and delivery time very helpful”

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Wonderful that you have had a great experience with us. Thank you for your 5 star review! SW Team x

“Always excellent service. Helpful, friendly staff and keep me informed if there's a problem or delay in my order.”

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It's so nice to hear you are pleased with our service! Always here to help! SW Team x

“Love my wig looks so natural Excellent quality”

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So pleased that you are happy with your purchase! SW Team x

“I always order my wigs from Simply Wigs and as usual the service was excellent. The information on the website is detailed and accurate, and if I ever have additional queries I always receive a prompt and friendly response.”

Helpful Report

Thank you for your lovely review! So pleased that you find the website easy to use and that we have been able to assist you! Always here to help! SW Team x

“My hair loss has badly impacted on my confidence. Thankfully I found Simply Wigs and have visited them personally twice. Each time they've been patient, helpful and and informative. It's a long journey from where I live so I've rung for advice about a wig I quite like on occasion or ordered one, knowing it's ok to return if not right unlike a lot of wig companies. All I can say is thank goodness for Simply wigs. You have helped boost my confidence so much. 😊”

Helpful Report

Thank you Dawn for your lovely review. We are so pleased that you have had lovely experiences with us and that you are feeling more confident! We are always here to help! SW Team x

“I really rate Simply Wigs and have bought several wigs from them over a period of about 2 years. I have lost my hair twice due to chemo, but in the period when it grew back I carried on wearing wigs as they look a lot better than my own hair. The service is good and the website gives the necessary details. Most importantly it is easy to return wigs which are not quite right. This is fundamental with wigs as it is not always easy to get it right online.”

Helpful Report

Thank you for your kind words. So glad you found the website easy to navigate. Thank you for your continued custom over the years. SW Team x

“Amazing customer experience. Informed after order of slight delay, but still delivered on time. Stunning product beautifully packaged. The choccie is such a unique and thoughtful touch. Cannot recommend highly enough.”

Helpful Report

Thank you Julie! Lovely to hear you have had a good experience with us! So glad you enjoyed the Chocolate! SW Team x

Simply Wigs is rated 4.8 based on 13,743 reviews