UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Solved the problem, parts in hand from across the pond in 10 days. Couldn’t be easier.”

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Posted 3 years ago

“Overall, the process had a successful outcome. I eventually received the part that I ordered. I did not receive any confirmation when I initially ordered the part and this caused confusion later down the line because I didn’t receive an order number.”

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Posted 3 years ago

“The correct order arrived and is what I expected”

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Posted 3 years ago

“I ordered the cooker ignition switch online and received it a few days later in the post. Really fantastic service”

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Posted 3 years ago

“Was able to check with them that it was the right part. Oven now works!”

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Posted 3 years ago

“Ordered compatible oven door hinges for my Smeg oven based on the recommendation on the website. Roughly 2 to 1 ratio in price so ordered a pair. Arrived today, replaced and they work perfectly.”

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Posted 3 years ago

“Very disappointed, emailed me on the 5th January to say item dispatched. Its now 9th January and still not delivered.”

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Posted 3 years ago

“Excellent product and quick delivery”

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Posted 3 years ago

“Came on time and well packed”

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Posted 3 years ago

“Great service and dealt with and item damaged in transit very quickly and without issue. Would use them again”

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Posted 3 years ago

“Ordered parts 2 weeks ago , still no update about the item and delivery date”

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Posted 3 years ago

“Accurate description of goods. Parcel was well-wrapped and arrived in good condition. Parcel was despatched a few days later than estimated at the time of ordering, however given the time of year (December) and the Royal Mail strikes this was understandable! Would use again for replacement items”

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Posted 3 years ago

“still have not received my order, at the moment its at least 2 day late”

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Posted 3 years ago

“Excellent communications, with very fast delivery. Highly recommend 👌”

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Posted 3 years ago

“Your reply to my inquiry was quickly responded to and informative, unfortunately you did not have the item I was looking for because it had been discontinued. Your prompt help was still appreciated. Thank you”

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Posted 3 years ago

“good simple to fit many thanks”

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Posted 3 years ago

“Does what it says on the can so-to-speak. Whitegoods are my go-to for genuine manufacturer appliance parts. Prices range depending on the parts, regardless of the age of the appliance, but you can cross-reference against the manufacturer themselves.”

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Posted 3 years ago

“Very pleased with the service from your company and would order goods again”

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Posted 3 years ago

“The UK Whitegoods not coprative. Send me wrong part, even not accepting the fault. Ask me to send the part on my expense. The customer person was very rude and ruff. Advertising different stuff and sending different. Please avoid this seller. Absolutely not recommended at all.”

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Posted 3 years ago

“Fantastic company. helpful. prompt. Faultless service. They will find you the part you need. What a gem.”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews