UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Had a rough idea of what I needed, and through website description and helpful responses to enquiries, I got what I think are obscure parts for a reasonable price to rescue my dishwasher.”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“The part I need is on a long leadtime - like so many goods at the moment. But I asked about that and got a prompt and courteous response. I have gone ahead and ordered from UK Whitegoods as a result and will wait for the part!”

Helpful Report

Posted 4 years ago

“We were very happy with the service when we ordered our part. It came within the time frame and was packed with all the necessary extras to complete a safe repair. Thank you”

Helpful Report

Posted 4 years ago

“Thank you for your excellent service. Very pleased with product,arrived so well packaged and its a perfect fit in my fridge.I was beginning to think I'd never find a replacement bottle shelf for my fridge.I messaged and received help and the link to the exact item.I recommend your company and shall certainly return if I need another part.”

Helpful Report

Posted 4 years ago

“Sadly could not supply what I needed but very polite and helpful service. Tried their best to find a solution. Highly recomended.”

Helpful Report

Posted 4 years ago

“Genuine part, great service”

Helpful Report

Posted 4 years ago

“Excellent service and arrived very quick”

Helpful Report

Posted 4 years ago

“Sadly, I haven't had a response to my query so I can't comment. I've checked my Junk Folder, nope nothing”

Helpful Report

Posted 4 years ago

Reply sent as below, we can't say what happened after we sent it: 02/09/2022 08:46 The one you need is obsolete, there is an alternative they say that can be used below but it's not cheap: https://shop.ukwhitegoods.co.uk/4298100100-fridge-bottle-shelf

Posted 4 years ago

“Great service and easily identified part for me”

Helpful Report

Posted 4 years ago

“professional parts”

Helpful Report

Posted 4 years ago

“Very good company contacted them first to see what parts I needed got back to me straight away so ordered the parts and arrived very quickly and have my washing machine back going again will be buying off yous in the future thanks a million.”

Helpful Report

Posted 4 years ago

“Very quick response to my question.”

Helpful Report

Posted 4 years ago

“had parts from white goods in past, my oven multifunction selector switch burnt out. replaced it with new one, took me 30 minutes now as good as new, another great part from white goods. recommended.”

Helpful Report

Posted 4 years ago

“VERY POOR DELIVERY”

Helpful Report

Posted 4 years ago

“very good it took a bit longer than I expected it to but that aside I'm happy with my product”

Helpful Report

Posted 4 years ago

“Hi when answering an enquiry you could give more information regarding the item, not just this one will fit.”

Helpful Report

Posted 4 years ago

“Extremely swift reply”

Helpful Report

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

“Very helpful and quick to respond to my enquiry. My new fridge/freezer seals work great and are the correct ones after staff looked into this for me. Very happy with my purchase thank you.”

Helpful Report

Posted 4 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews