UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Part was too big for my fridge I have to return it please advise how I return this Thanks”

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Posted 3 years ago

“Excellent service from UK Whitegoods. Parts arrived in NZ promptly and have given our oven a new lease of life. Thanks again, positive experience for us!”

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Posted 3 years ago

“Item easy to find and order, prompt delivery even though I have had problems with Evri deliveries in the past. Whitegoods does exactly what it says on the tin!”

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Posted 3 years ago

“Still waiting for part took my money and heard nothing since shocking service still waiting for a response send it or refund me it's simple”

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Posted 3 years ago

“I need to return an item but the return instructions are not included in the packaging. After enquiring about the process I was informed that any damage to the package/box would mean a refund would not be issued. I informed Whitegoods of he damage to the packaging so will need to wait to see how they respond.”

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Posted 3 years ago

“Fantastic company to order parts from and there support team are excellent when you’re unable to source a part yourself very quick and efficient thank you”

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Posted 3 years ago

“Appreciated your advice, latest manufacturing methods means bearing replacement is not really possible”

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Posted 3 years ago

“I recently ordered a part. The price and service was first class and would recommend this company”

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Posted 3 years ago

“Delivered ok and kept me informed”

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Posted 3 years ago

“Great service from start to finish 👍”

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Posted 3 years ago

“All good excellent product and good customer service”

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Posted 3 years ago

“Very useful guidance on website regarding spare part compatibility, fast delivery, works fine (LED fridge light circuit board)”

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Posted 3 years ago

“I wasn't sure if I could still get a regulator for my ancient cooker but, thanks to Whitegoods, I could and at a great price.”

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Posted 3 years ago

“Bought for them before very quite delivery”

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Posted 3 years ago

“Identified the part required and delivered on time.”

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Posted 3 years ago

“Very good service couldn't get what I needed from the manufacturer but no problem with this site to supply the exact spare part. Thankyou”

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Posted 3 years ago

“They sent the correct plastic part of the fridge shelf but I didn't realise the glass part was separate and I had thrown it away with the broken plastic part. The two parts appeared to be fixed. As I had written to Whitegoods, as suggested, to ask about the part I think you could have alerted me to the fact that only the plastic part would be sent.”

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Posted 3 years ago

“Great website which allowed me to pinpoint exactly what I needed. It took a little while to get the shelf (almost 2 weeks) but I was warned about this when ordering. Good price.”

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Posted 3 years ago

“I have only given 1 * as I was told they couldn't give me the item I wanted for the price they advertised it for. So I have been refunded my money”

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Posted 3 years ago

“Very helpful staff made sure I ordered the right replacement part. It arrived quickly and was exactly what was needed.”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews