UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Great service! Emailed a photo of the model in the evening asking which part I needed and had a reply first thing in the morning telling me what I needed to order. Place d the order and parts delivered. Would definitely use you again and recommend you.”

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Posted 3 years ago

“Perfect fit..arrived quicker than I expected. Thank you”

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Posted 3 years ago

“I enquired about an extra shelf for my new Statesmen standalone cooker. However you didn't stock them. Your representative suggested I speak to Statesmen directly.”

UK Whitegoods 5 star review on 2nd July 2023

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Posted 3 years ago

“Usually a very good experience, however on this occasion I asked a question about a washing machine motor hoping for identification of a replacement. The answer was for a completely different motor, other websites showed my motor and the one suggested on this website. When I questioned this website's response I was basically told that's it. Result= scrapped washing machine.”

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Posted 3 years ago

“The part ordered was the correct part but unfortunately didn’t solve the issue. I will keep the part and have to seek more information on how to solve the problem. Service was very good by your.”

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Posted 3 years ago

“bhought 2 Extracter Hood lights delivered on time and fit perfectly ! nice one”

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Posted 3 years ago

“I enquired about a dishwasher pump but never got a reply. A competitor supplied a pump promptly and at a good price.”

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Posted 3 years ago

“Excellent service. Swift delivery. Great value.”

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Posted 3 years ago

“Really excellent company. My request was dealt with in a very professional way and I received my goods in good time. Thank you I will recommend you to others and use you again. Very impressive Rgds Mr L P Roberts”

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Posted 3 years ago

“Although unable to obtain the part I wanted. They did explain why . My model isn't obsolete. But no record of the part . (Salad crisper )”

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Posted 3 years ago

“As ordered. Very quick delivery”

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Posted 3 years ago

“As described good seller”

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Posted 3 years ago

“Needed a lid cap for a SMEG blender. Hard to find item. Item came fast and was the SMEG factory part. Excellent”

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Posted 3 years ago

“Very helpful with sorting the part and great prices and service.”

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Posted 3 years ago

“Parts arrived promptly”

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Posted 3 years ago

“Made enquiry about a part that I couldn’t source, although they advised that part was now not available, they responded very quickly. Very helpful.”

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Posted 3 years ago

“Very disappointed - the part that I ordered did not fit my appliance despite my entering the fridge model number when ordering. Eventually went to another supplier. Will think twice about using UK Whitegoods in future.”

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Posted 3 years ago

It was correct for the model number we corrected, you gave us an incorrect one initially but did say you should check it.

Posted 3 years ago

“Spring delivered as shown in the image on the website and in the time frame promised. Fits my fridge”

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Posted 3 years ago

“The piece wanted arrived within the timeframe promised and I can’t ask for anything more than that.”

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Posted 3 years ago

“Very helpful, replying in minutes to my emall enquiry on correct parts needed, then speedy despatch of order. Highly recommended company.”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews