UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“On time and the right part”

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Posted 4 years ago

“First class service sorted my fridge shelf out really helpful staff . Also the price was better than other sites Also helped with freezer drawer front Would use again and recommend to others”

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Posted 4 years ago

“Really knowledgable and pointed me in the right direction straight away. Quick delivery.”

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Posted 4 years ago

“I have ordered from white goods before, when they were extremely helpful in researching, finding and sourcing the correct icebox door for my old fridge. I reordered from them, and they very quickly returned my money with an apology to say the price had gone up and I may not want the item at the new price. This company deserves a huge thank you!”

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Posted 4 years ago

“Can't answer as I haven't as yet received my order”

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Posted 4 years ago

“Honest and helpful company. Please, inform the customers how long a free post will take. Thanks, Eddie”

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Posted 4 years ago

“Most helpful out of the companies I contacted. Part arrived and now fitted. I would recommend them to anyone.”

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Posted 4 years ago

“Prompt and efficient service.”

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Posted 4 years ago

“I have recently used Whitegoods for the first time and was impressed with their service and being kept informed about delivery.”

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Posted 4 years ago

“I ordered an internal door for our freezer as the original had broken and was unusable. The replacement was an exact copy and fit. Thank you.”

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Posted 4 years ago

“Brilliant contacted site before ordering, they were very helpful and stated part was expensive .but not a lot they could do about that. Excellent would definitely use site again. ONLY issue was the delivery company thay use threw it over 7ft gate ,even though we was at home .No card nothing .dog was chewing the packaging in the garden , luckily no damage to the item.”

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Posted 4 years ago

“Arrived on time and I was updated when the part would come. Pleased with the service and would use the company again.”

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Posted 4 years ago

“Never received the product”

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Posted 4 years ago

“Very good prompt service,if you needed to know anything very quick to respond.Would recommend them to anyone looking for parts.”

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Posted 4 years ago

“very good item and fitted perfectly”

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Posted 4 years ago

“Ordered a shelf front for our Belling fridge freezer which no other company I tried had in stock. In addition it was 40% cheaper than other suppliers quoted for when they obtained more stock. Very pleased”

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Posted 4 years ago

“Right part easy to fit, very pleased with delivery, no problems at all, Will use again if certain parts required for anything else. Big thank you.”

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Posted 4 years ago

“We sent a query for spares for our Hotpoint Washing Machine. They were very helpful in informing us that they wouldn't advise buying spares for this washing machine and explained why. Which to us was interesting to know”

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Posted 4 years ago

“Excellent and efficient service”

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Posted 4 years ago

“Although they couldn't source the part I was after, they were really great getting back to me promptly to explain.”

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Posted 4 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews