UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“When I desperately needed a replacement motor for my oven hood the team assisted me with the correct item to order and the process of ordering was plain sailing. Item came well packaged and within the week. Can't thank the team enough and would not hesitate in ordering off them again in the future.”

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Posted 3 years ago

“Found exactly the right part, discretion matched the product. Easy and reasonably priced compared. Delivered within expected timescale.”

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Posted 3 years ago

“Really good service highly recommended buy with coferdence”

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Posted 3 years ago

“Usual great service. Very easy to order with all relevant model numbers listed so sure of receiving the correct part. Arrived very quickly and a perfect fit as expected. You cannot go wrong using this company.”

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Posted 3 years ago

“Very helpful but unfortunately with Brexit I could not get the part I required through no fault of UK Whitegoods.”

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Posted 3 years ago

“Excellent service and sound advice regarding fridge hinges required which save me money. Will definitely use this company again.”

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Posted 3 years ago

“Unfortunately, the spare part I needed is now obsolete, but I received a sympathetic reply detailing the modern-day policy of built-in obsolescence. Throwing away white goods when they could and should be repaired is a shameful state of affairs in my opinion.”

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Posted 3 years ago

“Huge stock range so would be surprised if you couldn't find your needs”

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Posted 3 years ago

“As on previous occasions. Top help from Keneth. Much appreciated”

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Posted 3 years ago

“Thanks to an expensive callout to fault-find on my cooker hood I was told that a certain component had failed but he did not have one with him. They would therefore post one to me. So in addition I researched online and found the one that I considered to be correct so I ordered two from UK Whitegoods. This order arrived on the same day as the one sent by the service company. I installed one of the ones I received from Whitegoods and job fixed. The one sent by the service company was no use as its physical size was too large for it to have fitted into the space provided on the extractor control box. So many thanks to UK Whitegoods.”

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Posted 3 years ago

“Item arrived OK and was just as ordered. Took longer to arrive than I had hoped, but within the number of days stated. Website has some useful and interesting observations on the supply and availability of spares in the white goods market. Worth a read whether ordering a product or not.”

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Posted 3 years ago

“Excellent service - a swift (same day) and helpful response to my search for a spare part for an ancient Magimix.”

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Posted 3 years ago

“Freezer flaps arrived on time but was not happy to send a email to get one replacement because arrived broken”

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Posted 3 years ago

“Excellent quality- perfect replacement part”

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Posted 3 years ago

“Item exactly what I wanted and sales identified it quickly for me. Item extremely expensive for what it is but seemed to be only place currently in stock”

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Posted 3 years ago

“UK Whitegoods found the part I needed for my Hotpoint washing machine and delivered it super fast. Very pleased to recommend.”

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Posted 3 years ago

“No problems, thank you.”

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Posted 3 years ago

“Would not even discuss shipping the part to the U.S. Virgin Islands. End of story.”

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Posted 3 years ago

That's because we don't send things there. Like a lot of companies, we do not ship to anywhere and everywhere.

Posted 3 years ago

“Excellent help from customer care, goods arrived in tip top condition, spare part fitted just right , brilliant service,”

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Posted 3 years ago

“I was having problems trying to source the part I needed for my fridge freezer, then I found UK Whitegoods who sourced the part and dispatched it, delivered within two days. Hopefully I won't need them again but if I do need any parts again, Uk Whitegoods will be the first web site I'll try”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews