UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Compatible washing machine pump arrived quickly. Reasonable price”

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Posted 3 years ago

“Needed a rare spare part for kenwood mixer, found it here at last!”

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Posted 3 years ago

“Not great as ended up ordering the same part as the first order didn't arrive ( it did eventually) Probably more down to Royal Mail but I would suggest maybe use a different carrier”

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Posted 3 years ago

“Price for item that i needed was to expensive and will have to look elsewhere”

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Posted 3 years ago

“I needed some advice from the forum, and was very pleased with the response I received. It allowed me to buy the parts I needed with confidence. All round, I was very pleased with the UK Whitegoods website, and would recommend it to anyone.”

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Posted 3 years ago

“They were very apologetic and open about why they couldn't supply my order, the supplier had pushed the price of the item to a ridiculous level, UK Whitegoods refunded my money and let me know on the same day that I had ordered”

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Posted 3 years ago

“Not very helpful. Sarcastic reply, Bought elsewhere.”

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Posted 3 years ago

“Very pleased. The website took me right to the part I needed, it was a genuine (made by the manufacturer of the cooker) part, was reasonably priced and was delivered very quickly. Would definitely use them again.”

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Posted 3 years ago

“So efficient and sent the correct part thankyou”

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Posted 3 years ago

“Whitegoods, the life saver as I was struggling to locate the correct cooker switch as other companies didn't have it or get the switch. Sent all the details off and bingo they informed me what switch I needed at a great price. Thank you so happy would give you 10 stars.”

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Posted 3 years ago

“Good customer service and the price for the goods is reasonable. Free post.”

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Posted 3 years ago

“Two weeks later and the part has still not arrived, what class of mail did you use, couldn't care less ,nothing surely takes two weeks, its only a thermostat, not a ruddy car. Lots of other companies I could have used”

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Posted 3 years ago

“Poor communication as after 2 weeks still not received it and got told should be delivered soon poor poor poor don’t use this company”

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Posted 3 years ago

“Well packaged and arrived safely, thank you”

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Posted 3 years ago

“Unfortunately I am still awaiting delivery of my items”

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Posted 3 years ago

“The shelf fitted great and finding the right part was easy. The customer support if you have a question is extremely good.”

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Posted 3 years ago

“Ordered parts on 11 March Have been told they are in transit Still waiting (April 3)”

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Posted 3 years ago

“I received the item, but it was very late.”

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Posted 3 years ago

“Fantastic, genuine parts I’ve been looking everywhere for a part for my Elica star extraction fan and found the part here and it works perfectly”

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Posted 3 years ago

“Ordered a part for a family member. Came really quickly and they are now able to use their microwave properly again.”

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Posted 3 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews