SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.79

4.8 Rating 28,863 Reviews

95 %

of reviewers recommend SHO

4.8

Based on 28,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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1624

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Got the new large cup and the handle isn’t tight! I’ve tried”

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Posted 10 months ago

“Don't hold enough water for me, got a bigger one in Costco”

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Posted 10 months ago

“Sadly the bottle scratches easily. After the first use just taking the bottle to work has already got a few scratches.”

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Posted 10 months ago

“Bought this to have at night at the bedside whilst I have a cough. Thinking along the lines of cool water is safe container that I hopefully won’t spill. Lovely bottle easy to handle especially with the carrying handle but doesn’t seem to keep my water cold. Tried several methods but within two hours ice cubes have melted and within 7 hours the water is no longer cold, so overall a bit disappointing”

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Posted 10 months ago

“- Great items, very useful - Shame the Guzzler has poor quality lid”

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Posted 10 months ago

“The cups do not hold a hot drink for more than two hours im very disappointed in my recent purchuse I've had other items before and they where excellent for keeping water cold”

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Posted 11 months ago

“The handle has worked loose”

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Posted 11 months ago

“The product quality is good and is well priced. However, the shipping is quite slow. Once it’s with the courier it was quite quick but it seems to take a while before it’s given to the courier.”

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Posted 11 months ago

“Adequate. The bottle I bought is just ok - the discounted price makes it worth it but I wouldn’t buy the same bottle at full price. There’s still a metallic taste after several uses and washes and I’m not convinced in its thermal properties as cool water from the tap doesn’t hold its temperature for long. What’s tainted it for me is, in a world with fast delivery services out there, this was woefully slow. I’ll give another company a go next time.”

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Posted 11 months ago

“Love the style of the bottle and how it looks however no matter how much it’s been washed there is a really strong taste of metal to the point I haven’t been able to use the bottle.”

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Posted 11 months ago

“I bought 3 bottles which I love. They keep things really cold for many hours which is great when we are out and about. What lets the company down is the customer service. I ordered on a Saturday with fast delivery (2-3 days). They do state items will be dispatched within 1-2 days of the order which I would assume is to take into account weekends. I contacted them on the Wednesday as I hadn't had a dispatch notification to say please cancel order if not already dispatched as they wouldn't get here in time for us going away. This was ignored but I did receive a dispatch notification within the hour. Sadly the bottles hadn't arrived in time for us going on holiday but we're here when we got back.”

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Posted 11 months ago

“Lovely bottles rated 3 only because I wish the kids some bottle was bigger”

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Posted 11 months ago

“I bought the xl tumbler unfortunately after the use of it no more than 4 times the handle as come loose it was bought for my partner as a present so I am very disappointed. We have several sho products over the years unfortunately it can not be used because of the risk of safety. I have always given a 5 star but sorry sho I've been let down this Time. Richard”

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Posted 11 months ago

“Have had a few items from sho and have always been pleased with them. I purchased the nre XL tumbler but had to send it back due to and issue with the handle. I'm currently waiting for a replacement so fingers crossed it will be okay”

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Posted 1 year ago

“I ordered both screw top sizes 500ml and 750ml and both do not fit my wife's 750ml bottle I have to say I am a little disappointed as it was to replace my wife's old top as part of her birthday present.”

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Posted 1 year ago

“Bottle is ok but the seal keeps coming adrift from the lid, causing the bottle to leak. Also prefer the original bottle to drink out of.”

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Posted 1 year ago

“Lovely designs! Very sturdy and keep the water cold as indicated. Very poor customer service which has left me disappointed and I won’t simply purchase anything else.”

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Posted 1 year ago

“My surprise purchase was another water bottle which I do not need”

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Posted 1 year ago

“Sadly my coffee its leaking and making mess on my white shirt”

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Posted 1 year ago

“Purchased 4 bottles delivered in good time Unfortunately one leaks badly Will contact sho support”

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Posted 1 year ago

SHO is rated 4.8 based on 28,863 reviews