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SHO Reviews

4.8 Rating 25,440 Reviews

95 %

of reviewers recommend SHO

Company Reviews

Product Reviews

4.8

Based on 25,440 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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SHO 5 star review on 26th April 2024

SHO 5 star review on 25th April 2024

SHO 5 star review on 25th April 2024

SHO 5 star review on 24th April 2024

SHO 5 star review on 21st April 2024

SHO 5 star review on 1st April 2024

SHO 5 star review on 1st April 2024

1464

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mystery Box - I love Sho products and their great quality but having looked forward to receiving it, the mystery box contents were very feminine and very pink. I had hoped they would be fairly neutral so any of the family could use them but my autistic 13 year old son didn’t want to use either the bright pink cup or the dance it out cup in case others laughed at him. I get that it is a mystery box and you get what you get, but I just would have appreciated a more neutral balance of products. I read other reviews and looked at other box pictures and they all looked neutral - which is why I ordered it. Maybe balance is something that could be considered in the future?”

Posted 8 months ago

“Good company , but some products lack a little bit .”

Posted 8 months ago

“Nice bottle, however the straw I ordered is too short and my daughter struggles to ooen the stiff lid. Lovely bottle but a bit expensive.”

Posted 9 months ago

“Honestly the products are amazing but the delivery service rhey use is rubbish ! Had to wait so long because package was lost … email replies were not so good in time either But did get replacement”

Posted 9 months ago

“Quick delivery, awesome bottle, but you need a very strong jaw to drink from the straw. You can't get a decent amount of water through such a small opening. I have had to revert back to the original lid.”

Posted 9 months ago

“Fast and efficient”

Posted 9 months ago

“I didn't get the straw's I also ordered”

Posted 10 months ago

“Keeps thinks cool. Works well. My only issue is I brought the 1.7lt bottle for my shifts. I was offered the straw at the end yet it doesn’t fit the bottle?! I can’t drink directly from the bottle as it spills everywhere so it defeats the reason I got it!”

Posted 10 months ago

“I got a tall one and a small One. The point is very narrow if you’re plain to eat out of the flask which I did for my child.”

Posted 10 months ago

“Love my bottle. Didn’t realise how much nicer cold water is- how much more I now drink. My only issue is the children’s version. I bought it for my 3 year old who struggles to open the spout. It is a shame as we can’t really use it as he is independent in his drinking and if he uses it then he needs to ask an adult to open it.”

Posted 10 months ago

“I bought three bottles. A 1l, a 260ml and a fortis. With a variety of additional lids, carabiners and straws. Unfortunately, I bought the wrong size straw lid, human error which was of benefit to my sons water bottle, and my little bottle had a dent in the base but it doesn’t effect the use and it does wobble.”

Posted 10 months ago

“I wish it had come with some sort of stopper, because to carry it is not very good it keeps spilling out .”

Posted 11 months ago

“Not impressed they are smaller than they look don’t really hold much, but they did keep my drink cold for a few hours I’ve stayed frozen”

Posted 11 months ago

“I love the cup (Sho Calix) and the colourful design but the lid is disappointing. It doesn’t keep my drink warm for 4 hours due to the holes in it. Also worried if I accidentally knock it over it will spill. Please design a lid to fit on this cup that actually closes.”

Posted 1 year ago

“The items look good. I have only used with boiling water so far. Whilst it kept it quite hot for 10 hours, somehow the inside of the lid had detached itself and was floating in the water. I have managed to put back together but just a bit afraid it will detach again.”

Posted 1 year ago

“I love the products, the feel, the quality, the look, the fact that you don't have to spend much for free delivery. HOWEVER, the fact that the standard lid doesn't have any means of sealing against spills in a serious pain and silver it has resulted in many spills and cleanup jobs needed of sofas, floors, car seats, etc, I resent that. Even a simple bung would do the job, but as standard, not an extra. It has a distinct whiff of building in a design flaw so that you have to buy extras you didn't think you would need and that you wouldn't have bought the item in the first place if you'd realised. And yes, there's 2 stars knocked off for that as I think it's both a bad idea and cheeky.”

Posted 1 year ago

“I love it really but find the lid difficult to tighten and undo sufficiently because of arthritis.”

Posted 1 year ago

“The food container is great I cant say the same for cheap poor quality spoon that is unlikely to last long Rrally that spoon doesn’t live up to your standards”

Posted 1 year ago

Hi Pete, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your Food Flask. However, I'm sorry to hear that you're not happy with the Spork. If you do have an issue with yours, we do always keep spares on hand. Please pop an email across to support@shoreusable.com and we'll get this sorted for you :) Best wishes, Ellie

Posted 1 year ago

“Bought the SHO food flask to use at work, so o didn’t have to use works microwave. Lovely food flask I bought the ombré pink/blue gr8 design love the compartment and cancelled fork/spoon. I have 3 sho flasks good products. Good company, good service and customer service is good. I have recommended numerous time.”

SHO 3 star review on 13th April 2023

Posted 1 year ago

Hey Lynda, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Ellie

Posted 1 year ago

“Lovely colour and product but haven't used yet due to hole in lid. Will tip out in the car”

Posted 1 year ago

Hi Sarah, Thanks for your review :) I'm ever so sorry for any confusion caused when ordering the Calix. Unfortunately, at the moment it's not leak proof but we will be releasing a closable splash proof lid in the summer so keep an eye out for this. If you have any questions or queries, please pop us across an email to support@shoreusable.com :) Best wishes, Ellie

Posted 1 year ago

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SHO is rated 4.8 based on 25,440 reviews