SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.78

4.8 Rating 29,713 Reviews

94 %

of reviewers recommend SHO

4.8

Based on 29,713 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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1643

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It does not keep the food a warm as it says, even after following all the instructions. The food is barely warm after 4 hours”

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Posted 1 month ago

“Got the first one of 2 that I ordered but still waiting on the second one, did not both arrive together”

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Posted 1 month ago

“I ordered flask for food and better if you do the hot water first, I have had one from morrisons and you don't need to do that so stays hotter but the SHO one just fine and better with sauce pot and the spork.”

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Posted 1 month ago

“This food flask is o.k.but food after 5 hours was just warm, not hot. Definitely not 10hrs.”

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Posted 1 month ago

“Mixed communication little understanding or support regarding weight and size Feel let down”

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Posted 1 month ago

“The flask was great but the spork keeps fold when you try and use it in the flask”

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Posted 1 month ago

“Its brilliant! I love it”

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Posted 1 month ago

“I have many Sho bottles, but the Newt is the best one yet !”

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Posted 1 month ago

Hi Alison, Thanks so much for the 5 stars! We’re so pleased you’re happy with your order. Let us know if there’s ever anything we can help with! Have a lovely day, Hollie

Posted 2 weeks ago

“Absolutely loved them! I actually accidentally got 2 of tyhe same colour/pattern so I kindly asked if I could change onr pattern for another and within less than hour they were able to do it ! I use it for work as a nurse and the product is to handy and efficient”

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Posted 1 month ago

Hi Georgie, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Hollie

Posted 2 weeks ago

“I've been buying from Sho for over two years now and have most of the items, except for the Guzzler. Each one has been great. Absolutely loving the newt at the moment! Although I had forgotten today that I put Dr Pepper in the bottle and when I opened it I created a little explosion. Still, what was left in the bottle was lovely and cold 😉”

Helpful Report

Posted 1 month ago

Hi Kate, Thank you so much for taking the time to leave a review. Your feedback is truly appreciated and means a lot to us :) We're thrilled to hear that you're loving your SHO products and that they're working well for you! - Albeit the minor explosion from the Dr Pepper haha! If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us at support@shoreusable.com. Wishing you an incredible day! Hollie

Posted 2 weeks ago

“Poor quality control.”

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Posted 1 month ago

“Speedy delivery. Wrapped beautifully with great attention to detail. Products are gifts but they look stunning..”

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Posted 1 month ago

Hi Suzanne, Thank you so much for your glowing review! We really appreciate it! If there is ever anything we can do for you or if you have any questions, just send an email to support@shoreusable.com and we’ll be able to help you out. Have a great day! Best wishes, Hollie

Posted 2 weeks ago

“Doesnt keep it roasting its basucally luke warm”

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Posted 1 month ago

“Was a bit sceptical but oh wuaaw really pleased thank you”

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Posted 1 month ago

“Doesn’t keep food hot for as long as it says it should”

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Posted 1 month ago

“Has gone away for xmas 🙁, so only allowed a peak, sure I am going to love it 💖”

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Posted 1 month ago

Hey Rachel, Thanks so much for the 5 stars! We really appreciate it :) I hope you love your order when you can open it! If there's ever anything we can help you with, please don't hesitate to reach out to support@shoreusable.com. Have a lovely day, Hollie

Posted 2 weeks ago

“Perfect for work & school lunches. Using every day- perfect size & looks great!”

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Posted 1 month ago

Hi Jo, Thank you so much for the 5 star review! :) I hope you're getting on well with your new SHO product! If there's ever anything we can help you with, please don't hesitate to reach out to support@shoreusable.com :) Best wishes, Hollie

Posted 2 weeks ago

“I love sho products and have many, the guzzler, the newt, calix, water bottles and food flasks. I love that I can order replacement parts rather than having to order a complete replacement making it much more sustainable and better value over all as the products last so much longer. I have different products for different purposes and find them easy to use and clean and always have a perfect item to accompany me. Since discovering sho products a few years ago I have only bought from them and feels good to support a uk based company.”

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Posted 1 month ago

Hi Rachel, Thank you so much for taking the time to leave a review. Your feedback is truly appreciated and means a lot to us :) We're thrilled to hear that you're loving your SHO products and that they're working well for you! I’m so glad to hear that you had such a positive experience with SHO and we really appreciate your loyalty; it's customers like you that make it all worthwhile. And thank you so much for being a returning customer, we truly value your continued support. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us at support@shoreusable.com. Wishing you an incredible day! Hollie

Posted 2 weeks ago

“Fabulous product. Love it x”

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Posted 1 month ago

Hi Rebecca, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your SHO products! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Hollie

Posted 2 weeks ago

“Very stylish as well as practical llove my cream and black leopard travel cups”

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Posted 1 month ago

Hey Amanda, Thanks so much for your kind review! It really means a lot :) If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. I hope you have an amazing day, Hollie

Posted 2 weeks ago

SHO is rated 4.8 based on 29,713 reviews