SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.78

4.8 Rating 29,715 Reviews

94 %

of reviewers recommend SHO

4.8

Based on 29,715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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1643

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My coffee stays warm for hours, so much better than any other cup I have tried”

Helpful Report

Posted 1 month ago

“Ive had 3 items from SHO now and I am very impressed with all of them. High quality products that look great and wear fantastically.”

Helpful Report

Posted 1 month ago

Hi James, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your SHO products! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have a great day! Hollie

Posted 2 weeks ago

“I have been buying SHO for quite a while.for me personally and my grand and great grand children.I use mine.all the time as I'm on fluid restrictions It makes my life a lot easier.”

Helpful Report

Posted 1 month ago

Hi Anne, Thank you so much for your awesome review! I'm so glad to read that you love your SHO products and have been able to share the joy with family and friends. We really appreciate your loyalty and support! Have a great day! Best wishes, Hollie

Posted 2 weeks ago

“The seal on my sho food flask does not seem to be very strong I washed it and water remained in top”

Helpful Report

Posted 1 month ago

“Company seems genuinely pleased with your custom. Good communication and delivery. Goods well packaged.”

Helpful Report

Posted 1 month ago

Hi Stephen, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Hollie

Posted 2 weeks ago

“Third cup ordered great as always really keeps tha drinks warm for hours”

Helpful Report

Posted 1 month ago

Hi Anna, Thank you so much for your lovely review :) I’m so glad to hear that you had such a positive experience with SHO and we really appreciate your loyalty; it's customers like you that make it all worthwhile. And thank you so much for being a returning customer, we truly value your continued support. Have a lovely week, Hollie

Posted 2 weeks ago

“I love my SHO. Keeps food nice and hot when out and about. No need too worry about microwaving.”

Helpful Report

Posted 1 month ago

Hello Deborah, Thank you for the glowing review! Your feedback means so much to us. :) If there’s ever anything we can do to assist you or if you have any questions, please don't hesitate to reach out at support@shoreusable.com. Wishing you a fantastic day! Hollie

Posted 2 weeks ago

“Grea customer service. Speedy delivery.”

Helpful Report

Posted 1 month ago

“I love the Newt bottle. I needed a bottle that could take fizzy drinks and this is perfect. It is not my first SHO bottle and they are always in use. ❤ customer service also fantastic”

Helpful Report

Posted 1 month ago

“Rubbish, neither items keep things hot although I followed the instructions… the cup leaks … I want a refund”

Helpful Report

Posted 1 month ago

“Love Sho products and our family has used them for years. Also love that we can replace bits that ultimately fail after long, hard use - in this case, a lid! Essential coffee cup now back up and running, thank you 😊”

Helpful Report

Posted 1 month ago

Hey Nadine, Thank you so much for your wonderful review! It really makes our day to know you're enjoying your SHO products. :) If you ever need anything, don’t hesitate to reach out to us via Facebook or email at support@shoreusable.com. Wishing you a fantastic day! Hollie

Posted 2 weeks ago

“I got the large food flask, all great although I would recommend the spork just a little bit longer”

Helpful Report

Posted 1 month ago

“SHO is a great company whose products are excellent value and really live up to their promise of keeping drinks hot (or cold depending on your choice). I love the the designs and colour choices.”

Helpful Report

Posted 1 month ago

Hi Janet, A huge thank you for your amazing review! It’s wonderful to know you're enjoying your SHO products. If you ever need help with anything, feel free to get in touch via email at support@shoreusable.com. Have an incredible day ahead! Best wishes, Hollie

Posted 2 weeks ago

“Website easy to use. Quick delivery. I am very pleased gift for my daughter.”

Helpful Report

Posted 1 month ago

Hey Louise, Thank you so much for your wonderful review! It truly means a lot to us that you’re happy with your SHO products :) If you need assistance at any time, just let us know at support@shoreusable.com. We’re always happy to help! Have an awesome day! Best wishes, Hollie

Posted 2 weeks ago

“Lovely designs, useful products”

Helpful Report

Posted 1 month ago

“Pretty cups etc.”

Helpful Report

Posted 1 month ago

“Fantastic. Beautiful colour & packaged really well.”

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Posted 1 month ago

“A great purchase - excellent service - prompt postage - thank you !”

Helpful Report

Posted 1 month ago

Hi Julie, A huge thank you for your amazing review! It’s wonderful to know you're enjoying your SHO products. If you ever need help with anything, feel free to get in touch via email at support@shoreusable.com. Have an incredible day ahead! Best wishes, Hollie

Posted 2 weeks ago

“Great small bottle for putting in bag”

Helpful Report

Posted 1 month ago

Hey Elizabeth, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Hollie

Posted 2 weeks ago

“Food Flask Arrived quickly and after following the instructions had piping hot soup for lunch”

Helpful Report

Posted 1 month ago

Hello Anna, Thank you for the glowing review! Your feedback means so much to us. :) If there’s ever anything we can do to assist you or if you have any questions, please don't hesitate to reach out at support@shoreusable.com. Wishing you a fantastic day! Hollie

Posted 2 weeks ago

SHO is rated 4.8 based on 29,715 reviews