SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.79

4.8 Rating 28,815 Reviews

95 %

of reviewers recommend SHO

4.8

Based on 28,815 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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1620

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not recieved it”

Helpful Report

Posted 2 years ago

“Ordered on black friday offer, 18th Decemsber still not arrived, courier still not showing as received.”

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Posted 2 years ago

“Would love to write a review about this product but after ordering 3 weeks ago I’ve yet to receive my order. And still no date to receive my order.”

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Posted 2 years ago

“I've been sent daily emails advertising products for Christmas.. now been asked to review my purchase. It's still not here 17 days and counting. Ordered early because of the strikes and only now since raising with Sho is it showing as dispatched. Not convinced it'll arrive in time, really frustrating. I feel they shouldn't be advertising with daily spam emails if they are unable to fulfill the orders they have.”

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Posted 2 years ago

“It was ordered weeks ago and still hasn't arrived, couldn't be more disappointed with the service”

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Posted 2 years ago

“Take ages to deliver my buying, while they promised three days delivery. They give me a track number which doesn't exist at all. And I also have no way to refund!”

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Posted 2 years ago

“Extremely disappointed with the so called engraving that I paid £7.49 for. Cannot believe how small it is. For that price I expected a reasonable size name . It is such a shame as I just love the bottles flasks etc and have bought many for friends and family. But this lettering is not worth the money.”

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Posted 2 years ago

“I ordered my items on 25th November and received a dispatch email on 28th November. Since then I have never received the delivery. I have tried emailing SHO twice, the first time I received no response and the second time I was asked to confirm my address which I did immediately but received no response. SHO told me it was not normal that I haven’t received my delivery but have done nothing to rectify. This is supposed to have been a Christmas present. Poor delivery, poor communications and poor customer service. I am very disappointed as I have used SHO before.”

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Posted 2 years ago

“I’d would be delighted to leave a review but sadly I’ve never received it. I have tried to get assistance from SHO but have been abandoned, customer service is very bad. Actually it’s none existent. I asked for a refund but said the could only do this when I returned it to them. Not impressed”

Helpful Report

Posted 2 years ago

“I have already contacted you. A week has passed since my last contact. The parcel contained 2 plastic straws and black lids- ONLY! As they were Christmas presents ordered at the end if November, it seems I have no chance of this situation being resolved in time. Thank you.”

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Posted 2 years ago

“I am sure if you ever receive your products they are amazing but when waiting over 3 weeks for delivery I've contacted SHO 4 times trying resolve the issue they just seem not to be bothered or just don't care Not a company I can recommend I will not be making any further attempts to purchase from them.”

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Posted 2 years ago

“Asking for a rework before you have bothered to post my order shows you how bad this company is run.”

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Posted 2 years ago

“Purchased in good faith , but totally impractical as there is no cover for the lid , which leaks ! You clearly need to state that in your marketing material, as it is unclear . Your Customer service team tried to help and advised you were looking at a design that close the open aperture”

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Posted 2 years ago

“Still awaiting my order, it's been 17 days, understand we've had postal strikes but not good when advertised as royal mail 48. When contacting customer service attitude was we've dispatched so not our problem. Poor service.”

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Posted 2 years ago

“Ordered on 24/11/22, unfortunately still not received 😞”

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Posted 2 years ago

“Haven't received it yet! So can't comment.”

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Posted 2 years ago

“Still awaiting the arrival, have emailed twice after tracking my parcel which hasn't moved from Pcs Atherstone since 29th November, have asked for a replacement, please don't use the strike action as another excuse for the delay”

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Posted 2 years ago

“Christmas gifts never arrived. Can I have my refund please. Waiting for reply to my email”

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Posted 2 years ago

“I cant realy review yet, as still not had items delivered”

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Posted 2 years ago

“I love my flask. it's really good but I ordered a mystery box for my daughters birthday because it stayed 2 to 3 days delivery. Her birthday has now been and gone and I had to buy her an alternative to make up her gift. I have no doubt that the products will be good but I am disappointed in the time "both" purchases have taken to be delivered. The Royal Mail strike is no excuse because it was well publicised and you could have chosen an alternative courier.”

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Posted 2 years ago

SHO is rated 4.8 based on 28,815 reviews