Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,991 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,991 reviews

Customer Service
Communication Channels	Telephone, Email

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and quick process to open a 5 year fixed rate bond”

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“Quick and easy and affordable to save for yours or your children's lifes”

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“Easy to set up, ni issues”

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“Really quick to set up account ,thank you Shepherds frendly”

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“Excellent company to deal with both online & by telephone.”

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“Very helpful staff”

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“Excellent”

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“Easy to set up. Using the app is simple and there is lots of instructions and information.”

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“Excellent Service and sincere people”

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“Helpful and East to join.”

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“Great Thanks other than having no way of accessing your money on the app”

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Hello Janet, Thank you for your review. As a mutual, we always take on board feedback from our members. In our Mobile App, you can view your investment, make payments, set up a new direct debit or amend your current one, and make updates to your personal details. If you have any questions, please don't hesitate to get in touch with our Member Services team using our help and support form https://www.shepherdsfriendly.co.uk/help-and-support/. Kind regards, Elena

“It was quick and easy to set up , very straightforward and informative”

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“Is first month I will see how is for long term”

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“With Shepherds Friendly it was straight forward nothing was hidden the lady I spoke with was very friendly and she explained things so clear,I would encourage anyone to join Shepherds Friendly”

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“Really simple and straight forward process to set up. Lots of good information as I hadn't taken out a product before.”

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“Easy to set up.”

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“I had a retirement lump sum to invest and Shepherds Friendly offered the best fixed rate bond. The process was so simple on line I had no trouble at all in completing the forms and making the transfer. The only bit I got slightly anxious about was after I made the deposit I did not get an acknowledgment to say they had received the funds, however 2 days later I received my welcome pack with instructions and notification of my payment. I would confidently invest with Shepherds Friendly again.”

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“Very easy to apply and set up. Minor log in issue rectified quickly by competent customer advisor.”