Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,964 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well explained and easy to follow instructions, clear and definitive information on risk and expectations from the plan.”

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“Easy to apply & quick response”

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“Fast efficient service . Helpful advice. Reassurance selecting right savings plan”

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“Very friendly staff, very helpful and informative. Called me straight back after leaving a message”

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“Helpful customer service both online and via the phone.”

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“Easy registration and setting up process”

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“A very easy and understandable site to read and set up a savings account.”

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“Very simple and easy to set-up my new ISA 100% online. I chose this company as they had a very good Cashback offer via Quidco.”

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“Very easy process to follow when setting up a plan.”

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“Easy to set up, friendly call not long after..... all good”

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“Easy sign-up process, everything was clearly explained. Fund management fees appear higher than some competitors.”

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“Easy to set up savings for Grandparents”

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“Application straight forward. Communication very good so far.”

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“Easy and straightforward application form asking only for details necessary to support the opening of your account. When called for more information, support was offered in a very friendly and professional manner. The advisor did what was agreed for and the letter was received shortly afterwards. The call felt personal which is rarely the case.”

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“Easy to setup ISA and easy to use online account”

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“Very easy and friendly website”

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“The lady who assisted me spoke well and slow so I could understand the terms and conditions and answered all my questions worries and concerns really happy”

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“Opening the account was easy and went very smoothly. Registering for the online service to view the plan was also very simple and the instructions were easy to follow. Overall, recommended.”

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“It was really easy. I callled them up and the first person I spoke to was so knowledgeable and very helpful. An on line application was done and all relevant paper work forwarded electronically as I asked. Thank you.”

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“There seemed to be a lot of steps to the process of opening this account, but I guess we all have to deal with extra security these days. The online dashboard looks easy to use and the process of setting up a direct debit was smooth.”

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Shepherds Friendly is rated 4.6 based on 2,964 reviews