Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,992 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,992 reviews

Customer Service
Communication Channels	Telephone, Email

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and web site very efficient”

Helpful Report

“It was very easy and pleasant to open a plan for my baby but as always still, there is room for improvement. For example, I have talked to one of your customer advisers 3 months after opening my account and she was very knowledgeable and very friendly. The problem was waiting time on the phone to connect to someone.”

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“Easy to use. Good internet security”

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“I have had my daughter recently and want her to grow up knowing she will have money to fall back on unfortunately i havnt been witb you long enough to say anything but i do hope everything will be ok Thank you”

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“Very good”

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“Fast delivery service”

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“Well explained and easy to follow instructions, clear and definitive information on risk and expectations from the plan.”

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“Easy to apply & quick response”

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“Fast efficient service . Helpful advice. Reassurance selecting right savings plan”

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“Very friendly staff, very helpful and informative. Called me straight back after leaving a message”

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“Helpful customer service both online and via the phone.”

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“Easy registration and setting up process”

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“A very easy and understandable site to read and set up a savings account.”

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“Very simple and easy to set-up my new ISA 100% online. I chose this company as they had a very good Cashback offer via Quidco.”

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“Very easy process to follow when setting up a plan.”

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“Easy to set up, friendly call not long after..... all good”

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“Easy sign-up process, everything was clearly explained. Fund management fees appear higher than some competitors.”

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“Easy to set up savings for Grandparents”

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“Application straight forward. Communication very good so far.”

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“Easy and straightforward application form asking only for details necessary to support the opening of your account. When called for more information, support was offered in a very friendly and professional manner. The advisor did what was agreed for and the letter was received shortly afterwards. The call felt personal which is rarely the case.”

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Shepherds Friendly is rated 4.6 based on 2,992 reviews