Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,980 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,980 reviews

Customer Service
Communication Channels	Telephone

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn't aware you weren't able to access your account online.”

Helpful Report

Dear Luke Thank you for taking the time to discuss your review with us and are pleased that you are happy with the outcome. We will always strive to improve our service to our members. We are actively working on implementing online account access and online payments as part of a larger project, based on feedback from our members.

“I would really appreciate it if my name was spelt correctly, my name is Sonja not Sona. Thank you.”

Helpful Report

“Poor communication with no contact except the initial sending of the 'welcome pack'”

Helpful Report

Hi Simon, Thank you for leaving a review. We try to get in touch with all of our new members with a welcome phone call, so you should have heard from us by now. A member of our Customer Services team will be in touch with you shortly to rectify this. Regards, Shepherds Friendly

Shepherds Friendly is rated 4.6 based on 2,980 reviews