Shepherd Chartered Surveyors Reviews

Name: Shepherd Chartered Surveyors
Address: 13 Albert Square, Dundee, United Kingdom
Rating: 4.73

4.7 Rating 1,413 Reviews

94 %

of reviewers recommend Shepherd Chartered Surveyors

Company Reviews

Metrics

Info

4.7

Based on 1,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Shepherd Chartered Surveyors:

We are Scotland’s leading Chartered Surveyors, valuers, property agents and managers. With decades of experience and expertise combined with in-depth local market knowledge, we offer our clients a comprehensive range of Residential and Commercial Property Services.

Shepherd Chartered Surveyors is located strategically throughout Scotland, our clients benefit from our local market knowledge and the large network of dedicated professionals with a wide range of experience, expertise and resources.

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Shepherd Chartered Surveyors 5 star review on 15th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to arrange survey carried out efficiently and turned up exactly when they said they would”

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(Aberdeen Residential) - Posted 1 year ago

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Posted 1 year ago

“Very thorough.”

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(Dumfries) - Posted 1 year ago

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Posted 1 year ago

“There was no problems, surveyor arrived and went about the job in hand. If anything was required I was asked, other than that no disruption to the home life.”

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(Aberdeen Residential) - Posted 1 year ago

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Posted 1 year ago

“Prompt , reliable.”

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(Montrose) - Posted 1 year ago

“I wasn’t personally involved with the surveyor, but after minor adjustments to the home report, all went well. Kind regards, Gordon”

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(Greenock) - Posted 1 year ago

“Was easy to complete information on line. Survey carried out quickly.”

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(Musselburgh) - Posted 1 year ago

“Was advised to log in and start the process for survey to be done to ensure payment had to contact office twice to get this process done apart from that the survey was done on time and was clear and concise”

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(Paisley) - Posted 1 year ago

“I was happy with the quality o the survey however I did not exoect to spend a considerable amount of time correcting basic typos and correcting information. For instance arranty was spelled wrong on the questionnaire!”

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(Glasgow South) - Posted 1 year ago

“Very good reactive communication, clear instruction and very professional. Fast, friendly and efficient service.”

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(Inverness Residential) - Posted 2 years ago

Thank you for your 4 star rating of Shepherd Chartered Surveyors. We are pleased to know you were very impressed with our fast, friendly and efficient service, as well as our very good reactive communication, clear instructions and professional attitude.

Posted 2 years ago

“Prompt, methodical, helpful. The surveyor was prompt & methodical. Your office staff was very helpful.”

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(Montrose) - Posted 2 years ago

Thank you for your 4 star rating of Shepherd Chartered Surveyors! We are pleased to hear that our surveyor was prompt and methodical, and that you found our office staff to be helpful. We strive to provide the best service possible to our customers, and are delighted that you were satisfied with the experience.

Posted 2 years ago

“The survey did was good but since wee have had to drop the price a bit”

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(Dundee Residential) - Posted 2 years ago

Thank you so much for your 4 star rating of Shepherd Chartered Surveyors! We really appreciate your feedback. We always strive to provide the very best service.

Posted 2 years ago

“There was a good level of detail in the home reports I ordered for all three of my rental properties that I was selling. The valuations were reasonable overall. When I raised questions, the surveyors were generally quick to answer. However, I found the cost of the reports was high.”

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(Stirling Residential) - Posted 2 years ago

Thank you for your 4 star rating of Shepherd Chartered Surveyors! We appreciate your feedback and are glad to hear that you found the level of detail in our home reports satisfactory and that the valuations were reasonable. We also take pride in being able to answer our customers' queries quickly. Your feedback about the cost of our reports is valuable to us and we will be sure to take it into account when making future services. Thank you for your kind words and for recommending us!

Posted 2 years ago

“A thorough job with rapid report feedback. But it would have been useful to me as a non-builder / limited skill set at DIY man for the surveyors to explain and show me and discuss each element in repair category 2.”

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Posted 2 years ago

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Posted 2 years ago

“I was very pleased with the service from Shepherd's. The business was conducted quickly and smoothly and dealing with the material by email was reasonably easy. Thank you.”

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(Dundee) - Posted 2 years ago

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Posted 2 years ago

“Home Report was very thorough and detailed.”

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(Cumbernauld) - Posted 2 years ago

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Posted 2 years ago

“We have used Shepherd's Surveyors on several occasions over the years and always found them to provide the professional service one would expect. The staff are friendly, dependable and thorough which gives one confidence.”

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(Shepherd Chartered Surveyors, Musselburgh) - Posted 2 years ago

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Posted 2 years ago

“All good, but double check your enquiries/messages!”

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(Shepherd Chartered Surveyors, Edinburgh) - Posted 2 years ago

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Posted 2 years ago

“Arrived on time. Explained her job to us clearly and, if she had an observation to make, she made sure that we understood the reasoning for it. I thought she was fair minded and comprehensive in her approach.”

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(Elgin) - Posted 2 years ago

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Posted 2 years ago

“I have been very pleased with the straight forward and simple procedure and apart from a little delay in getting the survey everything has been good.”

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(Shepherd Chartered Surveyors, Dumfries) - Posted 2 years ago

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Posted 2 years ago

“The entire experience went very smoothly indeed. The surveyor contacted me promptly, arranged a suitable time which was convenient to me. He surveyed my property in a very professional manner and explained the process going forward. What didn't go well was that three times the SurvPoint website rejected my payment, thus delaying the availability of the report. Eventually I had to ask my estate agent to make payment on my behalf.”

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(Shepherd Chartered Surveyors, Motherwell) - Posted 2 years ago

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Posted 2 years ago

Shepherd Chartered Surveyors is rated 4.7 based on 1,413 reviews