Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,004 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have several investments with Sheffield Mutual and as always they respond quickly, efficiently and are very friendly and professional. I would certainly recommend Sheffield Mutual.”

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Posted 5 years ago

Hi Nick, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“I was confused about the rules and laws applying to Tax Exempt Saving Schemes and Regular Savings plan, but Curtis explained it to me perfectly.”

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Posted 5 years ago

Hi Simon, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 5 years ago

“I wish you had an app. that I could view.”

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Posted 5 years ago

Hi Dave, Thank you for your feedback. We understand the need for our members to be able to access their policies and account details on the go, so it is something we are working hard to provide our members with - watch this space! Kind Regards, Sheffield Mutual

Posted 5 years ago

“Recently opened an ISA & Bond with Sheffield Mutual. They were the best I could find with the abysmal rates on offer at the bank and NS&I. Service was the best I'd received from a financial organisation and I'd have no hesitation in recommending to family & friends. Thank you”

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Posted 5 years ago

Hi Graham, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Excellent service...One of the rare' breeds' in todays world. When you contact them you feel like you are talking to a close friend,giving genuine help and advise. Thank you Sheffield Mutual”

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Posted 5 years ago

Hi Derek, Thank you for your positive review. Reviews contribute significantly in helping the Society to grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very easy to deal with and very efficient and easy to invest. Well worth a look if you find the current bank rates disappointing”

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Posted 5 years ago

Hi Steve, Thank you for your review. Kind Regards, Sheffield Mutual

Posted 5 years ago

“I have recently made another investment and received the usual excellent , personal service. What a joy to have my call answered immediately and hear a knowledgeable and friendly voice to help. I thoroughly recommend this consistently reliable and profitable mutual society”

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Posted 5 years ago

Hi Haydn, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“It was so refreshing to call Sheffield Mutual today regarding an ISA product and have the call answered immediately and really efficient, helpful service given over the phone! Thank you Sheffield Mutual.”

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Posted 5 years ago

Hi, Thank you for your review. Kind Regards, Sheffield Mutual

Posted 5 years ago

“I was looking for a life insurance policy so I will know that my funeral costs are covered when the time comes. I chose Sheffield Mutual because they are a friendly society so their focus is not on shareholders. Also I found that they offer a much better pay out for the same monthly payment than the big competitors that I looked at. I could do the application online and it was straightforward with clear information. The application was dealt with promptly and I feel like I definitely made the right choice.”

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Posted 5 years ago

Hi, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“the customer advisor who i spoke to on friday about my quirey,andrew explained it to me clearly and proffessionally,and siad he would call me back monday with an answer,he called me back as promised,told me the result which i wasnt what i expected,he said he would speak to his manager,came back with a result,he went that extra mile for us and i cant thank him enough,fantastic company,and customer service a1,definatly reccommend to anyone”

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Posted 5 years ago

Hi Karl, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Prompt, knowledgable phone chat with Curtis. Forms for new account received in post within 48 hours.”

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Posted 5 years ago

Hi Carol, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Thanks Laura

Posted 5 years ago

“Sheffield Mutual provide excellent custom service from start to finish. Nothing is too much trouble for any of the staff, especially as many organisation’s customer service has deteriorated this year. Special mention to Sue who is able to make the whole process of applying for a product appear so fluid. Thank you Anthony Thornton”

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Posted 5 years ago

Hi Anthony, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very straight forward application process and quick and safe return of birth certificates and policy documents.Mrs B”

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Posted 5 years ago

Hi, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Recommended by my son. Extremely easy to apply online and excellent speedy service thereafter. Impressed with the member benefits too.”

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Posted 5 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very pleased with the Sheffield Mutual,the information given by phone and also the documentary info very clear and answered all my queries.”

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Posted 5 years ago

Hi Mark, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Always efficient, always polite and courteous and provide an excellent range of options”

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Posted 5 years ago

Hi Alan, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 5 years ago

“I discovered Sheffield Mutual by accident when searching for some sort of saving for our grandchildren which could be left alone and mature when each one is 18. Sheffield Mutual's Investment Bond can do exactly that. The information given was brilliant and very helpful. Applications were done on the spot over the phone and processed quickly without any hassle. I have found no other company that provides this level of customer service so will recommend them to others happily. In the past we have had to juggle fixed rate bond rates for varying terms; Sheffield Mutual's investment bond has put an end to all that and met all our needs. Thank you!”

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Posted 5 years ago

Hi Sheila, Thank you for your positive review. Reviews help significantly in helping us to grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Sheffield Mutual provide and safe and secure place for our investments. We have had no hesitation in recommending the Society to members of our family. Customer service is excellent, we are regularly updated with information about new products and the friendly staff are always on hand to give advice and guidance whenever it was required.”

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Posted 5 years ago

Hi Robert, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Quick helpful service everything clearly explained and sorted out would highly recommend them.”

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Posted 5 years ago

Hi Russell, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“I have just discovered Sheffield Mutual and am very pleased to find a company which guarantees that investments for grandchildren are in safe hands and can run till each is 18 years old.”

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Posted 5 years ago

Hi Sheila, Thank you for your positive review. If we can help with anything else, please get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,004 reviews