Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,004 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always pleased with the service I receive from Curtis. Prompt, efficient, and a pleasure to deal with. Have used Sheffield Mutual for a number of years and never been disappointed.”

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Posted 4 years ago

Hi Scotty, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 4 years ago

“I found Sheffield Mutual online and submitted an enquiry for a savings plan. Received an information pack and application form very quickly and returned this the same day. Sheffield Mutual responded the next day to confirm all received and plan to be set up. All very efficient and impressed with serviced received so far which did include calling to clarify some points. Keep up the good work!”

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Posted 4 years ago

Hi Glenn, Thank you for your review. Kind Regards, Sheffield Mutual

Posted 4 years ago

“I've had a savings plan with Sheffield Mutual for a few years. Their team are always so friendly and helpful and for that reason, I've just contacted Sheffield Mutual again in order to apply for a savings plan for my child and 2 grandchildren. The process was so easy, many thanks.”

Helpful Report

Posted 4 years ago

Hi James, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Had a 10 year tax exempt savings policy with Sheffield Mutual. Matured recently and the settlement figure was above my expectation. Subsequently taken out another similar policy with Sheffield Mutual. The contact people are so friendly and well informed. In addition, pleased to be supporting a mutual society.”

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Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Fantastic and friendly service especially from Curtis. I have many endowments with them. I took out a later large one as i intend to be cryogenically frozen upon my death. Straightforward and no problems at all. Best service ive ever received from a company!”

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Posted 4 years ago

Hi Stephen, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“I have invested with Sheffield Mutual for nearly 20 years and can definitely recommend. In particular the simplicity of their policy documents and communications is refreshing and returns on policies have been excellent despite the recent low levels of interest.”

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Posted 4 years ago

Hi Jacqueline, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Good levels of customer service. It was an easy and straightforward process to open a savings account.”

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Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“First class service from Curtis. Helpful, clear and very professional.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Fantastic company Very customer focused Friendly staff Would highly recommend”

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Posted 4 years ago

Hi Anthony, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Following my great experience with them on the phone last month I called back today and set up my first regular saver with SU. Tom was very helpful and efficient. Thank you.”

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Posted 4 years ago

Hi Simon, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Very efficient, friendly and helpful. Whenever you call they pick up the phone very quickly, within the first couple of rings!! Brilliant service and a great rate of return on my investment. Would recommend Sheffield mutual to anyone”

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Posted 4 years ago

Hi Anders, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“This is my first experience with Sheffield Mutual but I found them to be professional and very quick to answer the queries I had, both via e-mail and on their chat system available on the website. It was easy to apply for a policy and the documentation arrived quickly and was easy to understand. Early days in my case, but they have been a pleasure to deal with.”

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Posted 4 years ago

Hi Andy, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Curtis answered the phone promptly, listened really well to my queries and gave me tailored, succinct but relevant information. I felt very satisfied, especially in these days where so much business is online. So lovely to speak to a person with real knowledge, not reading from a script. A stress free experience leaving me more willing to invest with you. Thank you”

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Posted 5 years ago

Hi Linda, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Returned my phone call very quickly. Gave very courteous and professional advice about the product I need”

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Posted 5 years ago

Hi Steve, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 4 years ago

“My initial email enquiry was responded to promptly as were all subsequent matters in connection with investment ISA and an income bond. A shining example of a long established and caring mutual organisation. I have already recommended Sheffield Mutual to our daughter.”

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Posted 5 years ago

Hi David, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“I was looking for a Tax-Exempt Savings Plan, with without the Life Assurance element, what a "breath of fresh air" to see that Sheffield Mutual offered such a product, all the other Mutual had similar plans but with life cover. From completing the online application to my documents arriving, nothing but 5 star customer service, when my policy documents arrived i noticed that there was a small "clerical" error where part of my address field was incorrect, after one phone call to highlight the issue, i soon had new documents arriving i have already recommended Sheffield Mutual to my daughter, and son in law, and would gladly done so even without the "Tell a friend" incentive !!”

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Posted 5 years ago

Hi Mr Hylton, Thank you for your positive review. Reviews help significantly in helping the Society to grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“As always a friendly helpful member of staff took my details and sorted my request out.”

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Posted 5 years ago

Hi Derek, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“I have found all my dealings with Sheffield Mutual have been very good. Everyone has been helpful and couldnt do more. My husband has now opened an account with them.”

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Posted 5 years ago

Hi Jennifer, Thank you for your positive review. Reviews help significantly in helping the Society grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Highly recommended. I have invested in them for a number of years and always found the staff to be extremely pleasant and efficient. The 'phone was answered after one ring !!! , which in this day and age is very rare.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“We have used Sheffield Mutual before and have always been satisfied with the efficient but personal service that we have received. We would definitely recommend them and use them again if necessary.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,004 reviews