Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,006 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,006 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have saved with Sheffield Mutual all my life through my parents from when I was a child and now as an adult. As well as providing good financial products they do so efficiently and with a personal touch. I would recommend Sheffield Mutual to everyone.”

Helpful Report

Posted 5 years ago

Hi Simon, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Excellent company to deal with. Very helpful, friendly and efficient staff. Spoke to Curtis on a number of occasions. He was a pleasure to work with. No problem was too much for him. Keep up the good work.”

Helpful Report

Posted 5 years ago

Hi Jacqueline, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Don’t think it’s very fair to members introducing a market value reduction on I.s.a accounts without letting them know first and request to be notified when it is removed so I can start re investing again”

Helpful Report

Posted 5 years ago

Hi David, Thank you for your comments and feedback. As I am sure you can appreciate, the current climate is unprecedented for not only us as a Society, but for everyone. I would like to reassure you that the decisions we arrived at were not made lightly and were implemented to ensure a level of protection and fairness for our members. If we can help you with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“SMFS is great. Helpful friendly staff. Nine out ten. If it had an app I’d give it ten.”

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Posted 5 years ago

Hi Dave, Thank you for your review. We understand the need for our members to be able to access their policies and account details on the go, so it is something we are working hard to provide our members with - watch this space! For the latest updates, please make sure you're signed up to our My Sheffield Mutual e-Newsletter - https://bit.ly/34W2DKd If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“I don't find this site of any use, it has lots of info, but I'm already a customer so I don't need this info, what would be a lot more helpful would be if i was able to view my account savings, see the interest rates, use this site to vary the amount I was wanting to save each month depending on circumstances, something like the e.g MoneyBox App would be a lot more helpful”

Helpful Report

Posted 5 years ago

Hi Gary, Thank you for your comments and apologies you have found our website difficult to navigate. We are currently working hard on providing our members with the ability to access their policies through a portal on our website. This is not only important to our members, but to us as a Society, as we want to provide our members with the very best level of service possible. If you would like any further information, or would like to discuss your policy, please feel free to give us a call or email enquiries@sheffieldmutual.com Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very professional company,wide variety of financial products,and an easy to use website.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Sheffield Mutual Friendly Society (SMFS) have very helpful and courteous staff that provide detailed and accurate financial advice across a range of saving and investment products. SMFS remain an essential part of my financial portfolio for my family.”

Helpful Report

Posted 5 years ago

Hi Julian, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Friendly, helpful efficient staff. Brilliant ambassadors of the company brand.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your positive review. Reviews help significantly in helping the Society grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very helpful and informative member of staff on the phone. Answered all my questions.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. Kind Regards, Sheffield Mutual

Posted 5 years ago

“I've used for many years: excellent returns, prompt and friendly service, hidden benefits (optical/dental). I'd recommend.”

Helpful Report

Posted 5 years ago

Hi Ciaran, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Found the product I needed with the flexibility to choose exactly how and what I wanted to save. Speedy processing and acceptance, great contact so far.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Having researched the market thoroughly I came across exactly the product I was looking for with Sheffield Mutual. Easy application and on-boarding process and ultimately very happy with my choice of product and provider.”

Helpful Report

Posted 5 years ago

Hi Matthew, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very impressed with quick processing of paperwork. Staff very friendly, extremely helpful and courteous with completion of documents. Most certainly recommend.”

Helpful Report

Posted 5 years ago

Hi Linda, Thank you for your review. Reviews help significantly in helping the Society grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very efficient and open service from start to finish. Explained everything in great deal. Very happy with my policy.”

Helpful Report

Posted 5 years ago

Hi Darren, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Just taken out my first policy with Sheffield Mutual. Process was straightforward, staff friendly, and the documentation was issued within days. What's not to like! Will certainly recommend.”

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Posted 5 years ago

Hi Craig, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Efficient, well organised and well prepared literature and well mannered and knowledgeable staff. Very happy with company and happy to recommend.”

Helpful Report

Posted 5 years ago

Hi Dawn, Thank you for your review. Reviews help significantly in helping the Society grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very impressed ! The staff couldn't have been more helpful. They were very knowledgeable, polite and friendly.”

Helpful Report

Posted 5 years ago

Hi Paul, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“always happy to answer my questions and help me make the right decisions for my money.”

Helpful Report

Posted 5 years ago

Hi Robin, Thank you for your review. Reviews help significantly in helping the Society grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Five star very helpful and friendly no hanging around these guys get the job done”

Helpful Report

Posted 5 years ago

Hi Martin, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very fast and simple application process . Exactly what i was looking for from a savings plan . Would recommend to family and friends”

Helpful Report

Posted 5 years ago

Hi Sarah, Thank you for your review. If we can help with anything else, please get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,006 reviews