Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 972 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 972 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff on the telephone and explained everything clearly”

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Posted 1 year ago

Hi, Thank you for sharing your experience and feedback with us, I’ll be sure to pass on your positive review to the team! Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual

Posted 1 year ago

“Very polite easy communication both times I've phoned. No waiting and all questions answered. Very knowledgeable staff.”

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Posted 1 year ago

Hi, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 1 year ago

“Nick was very helpful and polite explained everything I needed to know.”

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Posted 1 year ago

Hi Janet, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 1 year ago

“Very quick and efficient answer to my query then to actioningy query. Thank you”

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Posted 1 year ago

Hi Sheila, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual.

Posted 1 year ago

“Friendly, efficient and professional. My query was dealt with very quickly by Debra and sorted. Thank you”

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Posted 1 year ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual.

Posted 1 year ago

“The women (Lauren Dorling)I was dealing with was fab, very patient till I got all the documents to her. The communication was great and clear of what was to be done. Friendly and helpful on the phone calls. I have set up a number of accounts and would recommend to others wanting to do the same.”

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Posted 1 year ago

Hi Fiona, Thank you for taking the time to leave a fantastic review. We will be sure to pass this onto Lauren and the rest of the team. Please get in touch if we can help with anything else. Best wishes, Sheffield Mutual

Posted 1 year ago

“Excellent service every time and always someone on the phone to help with any questions. In an age of increasing automation such service is hard to find.”

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Posted 1 year ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 1 year ago

“Very professional, answered all my questions.”

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Posted 1 year ago

Hi, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. Thank you for choosing Sheffield Mutual, if we can be of any more assistance, please get in touch! Kind regards, Sheffield Mutual.

Posted 1 year ago

“An excellent and sympathetic customer service experience following the death of my father. Dawn was helpful and made the process simple and straight forward. Good communication and speedy resolution of his finances.”

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Posted 1 year ago

Hi, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Dawn to give her the recognition that she deserves! Best wishes, Sheffield Mutual

Posted 1 year ago

“Easy to talk to very friendly. Wanted to withdraw money made it very easy”

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Posted 1 year ago

Hi Karen, Thank you for taking the time to leave a fantastic review - your feedback is appreciated. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 1 year ago

“Very knowledgeable on what I wanted and assisted where needed and answered all my questions”

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Posted 1 year ago

Hi Gavin, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. Kind regards, Sheffield Mutual.

Posted 1 year ago

“I find the staff at Sheffield mutual friendly, efficient and keen to help.”

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Posted 2 years ago

Hi Renata, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 2 years ago

“Very informative and helpful. Nothing too much of a bother.”

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Posted 2 years ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience. I’ll be sure to pass on your positive review to the team! Kind regards, Sheffield Mutual

Posted 2 years ago

“Nice to speak to a person, who was very friendly, helpful and knowledgeable.”

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Posted 2 years ago

Hi, Thank you for sharing your experience and feedback with us! It is greatly appreciated. If we can be of any further help, please get in touch. Best wishes Sheffield Mutual

Posted 2 years ago

“I just spoke to a lady called Jenna Westby and she couldn't have been more helpful. I would highly recommed Sheffield Mutual. Great customer service.”

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Posted 2 years ago

Hi Lesley, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. We will be sure to pass this on to Jenna! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual.

Posted 2 years ago

“We talked to an advisor ( Megan Batty) regarding a 10 year Tax Exempt policy- incidentally, what a great idea ! She made everything crystal clear and we are very happy to recommend the Society and Megan. This product is perfect for small savers and TAX FREE !”

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Posted 2 years ago

Hi John and Jane, Thank you so much for the positive feedback. We will be sure to pass this onto Megan and we are delighted to hear that you would recommend us! Kind wishes, Sheffield Mutual

Posted 2 years ago

“Ease of use. Great product, great mutual society”

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Posted 2 years ago

Hi John, Thank you so much for leaving a review. We're glad to hear you had a good experience with us. I’ll be sure to pass on your positive review to the team! Best wishes, Emily

Posted 2 years ago

“Spoke to Megan on the phone yesterday, she was very helpful and polite and was happy to answer my questions regarding taking out a new policy. I would have no hesitation in recommending Sheffield Mutual, great customer service and nice to straight away talk to a person not an automated robot.”

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Posted 2 years ago

Hi Terrie, We’re so glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for sharing your review. Please don't hesitate to get in touch if we can be of any further assistance. Best wishes, Sheffield Mutual

Posted 2 years ago

“I recently took a new investment policy. The whole process was smooth and very efficient. I do however believe, some of the documents could have been sent together as to save the environment, etc. I look forward to hearing from Sheffield Mutual FS keeping me fully informed of other services and products and I do hope that my loyalty to Sheffield will not be taken for granted as often is the case, by many financial type of organisations where new customers are better rewarded.”

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Posted 2 years ago

“Megan was very helpful during our phone conversation and provided the information i required very concisely and in a timely manner”

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Posted 2 years ago

Hi Mark, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Thank you for choosing Sheffield Mutual. Kind regards, Sheffield Mutual

Posted 2 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 972 reviews