Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 953 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how Sheffield Mutual Friendly Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“efficient and knowledgeable service”

Helpful Report

Posted 2 years ago

Hi Malcolm, Thank you for your positive review! We are grateful for your feedback. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“Great customer service”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your experience and feedback with us! I’ll be sure to pass on your positive review to the team. Kind regards, Sheffield Mutual

Posted 2 years ago

“Great customer service, thank you!”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review! Please let us know if we can be of any further help. Kind regards, Sheffield Mutual

Posted 2 years ago

“It is always a pleasure to deal with SMS. Everything is explained clearly and staff always helpful. I have always been pleased with SMS and how they have performed. No hesitation in recommending them.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 2 years ago

“The person i spoke with rang me back when they said they would and made everything that i needed to do very easy. They were very polite and helpful! Thank you”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave a fantastic review. We are grateful for your feedback. Best wishes, Sheffield Mutual

Posted 2 years ago

“Debra Roberts has been extremely helpful in transferring my sons CTF into. Junior ISA. She replies to emails very quickly in a clear & concise way. Thank you so much! I’m even considering opening an isa for myself!”

Helpful Report

Posted 2 years ago

Hi Alison, Thank you for sharing your experience and feedback with us! We will be sure to pass this on to Debra! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“Opened another isa, spoke to megan who was very helpful ,going through the whole process.Also spoke to dawn or bev about something else, they to were very helpful.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Kind regards, Sheffield Mutual

Posted 2 years ago

“Megan answered all my questions easily,and made my decision to take out another policy with you a no brained. Thankyou.”

Helpful Report

Posted 2 years ago

Hello Helen, Thank you for taking the time to leave a fantastic review. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 2 years ago

“Great to talk to somone in this country ! Made everything clear and answered my queries. I think his name was Peter or Paul- thank you so much. John”

Helpful Report

Posted 2 years ago

Hi John, Thank you for taking the time to share your feedback with us! We are glad to hear you had a positive experience. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 2 years ago

“You made us feel very happy because we were able to speak to Paul a human being for a change normally have to hit buttons and wait ages in this case we were helped immediately with someone who was friendly and made us feel that they cared”

Helpful Report

Posted 2 years ago

Hello, Thank you for the positive feedback. We will be sure to pass this onto Paul. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“A very good customer service from Sheffield Mutual just what I was looking for a great company to be with for my insurance and savings.”

Helpful Report

Posted 2 years ago

Hi Carl, Thank you for taking the time to leave a fantastic review. Please let us know if we can be of any further help! Thank you for choosing Sheffield Mutual. Kind regards, Sheffield Mutual

Posted 2 years ago

“Easy to deal with online and on the phone.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Kind regards, Sheffield Mutual

Posted 2 years ago

“I like the fact that I can phone Sheffield Mutual with questions about my account, queries about their products etc. They are always very patient and helpful, even when I have lots of questions that need answering. I opened an account with them because they are a Mutual, Friendly society, investing money ethically. They are always very clear and use plain English when answering questions and providing written information. They usually give a good bonus on my investment, and this was so even during and after the difficult pandemic times.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave a fantastic review. I’ll be sure to pass on your positive review to the team! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“I was very pleased with the response to my enquiry about services available”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience. Kind regards, Sheffield Mutual

Posted 2 years ago

“Advised they would ring after speaking to financial advisor and sure enough the did very efficient and helpfull”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review! We're glad to hear you've had a positive experience. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 2 years ago

“Easy to contact . Staff polite and friendly.Quick and efficient service.”

Helpful Report

Posted 2 years ago

Hello Jennifer, Thank you for taking the time to leave a fantastic review. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“Very friendly on the phone today. Explained and easy to understand the new Isa account. Thank you”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave a fantastic review. Best wishes, Sheffield Mutual

Posted 2 years ago

“Really friendly staff who were happy to help and a pleasure to talk to. Explained everything in an easy to understand way. Thank you.”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your experience and feedback with us! Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 2 years ago

“The telephone was answered quickly by a very friendly and helpful person named Megan. I was made to feel welcome and was given all the information I needed. My questions were answered in a very polite and friendly way and it was clear that Megan knew her stuff and was friendly and helpful when discussing my requirements. This call reminded me of how things used to be. There were no call centre annoyances such as call queuing, auto-attendants giving long lists of options, or long waits listening to tedious music etc. Fantastic service!”

Helpful Report

Posted 2 years ago

Hello, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team! Kind regards, Sheffield Mutual

Posted 2 years ago

“Only just recently found out about Sheffield Mutual - was referred by a friend. I spoke to Megan at she was extremely helpful, pleasant and professional and explained everything to me regarding the policy that I was interested in. It was good to actually speak to a human being and not have to press this button, press that button and go through numerous lists to talk to someone one and there was no upselling of other products like you get when you speak with other agencies. I would highly recommend Sheffield Mutual for their friendly approach. Mo W”

Helpful Report

Posted 2 years ago

Hello Mo, Thank you for taking the time to leave a fantastic review. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 2 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 953 reviews