Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 945 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dealt with Sharon Pursley directing in relation to contracts and resolving issues. She has been very friendly, helpful and responded very quickly with any information I requested. She also worked very hard in collating numerous information I needed and has been a pleasure to deal with in every call we've had!”

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Posted 3 years ago

Hi Daniel, Thank you for your review, we are glad you have had a positive experience! If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Like the name suggests—FRIENDLY SOCIETY! Really approachable and friendly staff yet professional and quick to respond and process the application. Very content that I’m with Sheffield Mutual now.”

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Posted 3 years ago

Hi, Thank you for your positive review! If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“They are always efficient and helpful to help sort set up a new account/policy. Nothing seems too much trouble when you contact them and they reply quickly.”

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Posted 3 years ago

Hi Bri, Thank you for your positive review! We're glad that you have had such a positive experience. If we can help with anything else, please get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I find them very helpfull”

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Posted 3 years ago

Hi, Thanks for the positive review! We're glad you've had a good experience with Sheffield Mutual. Kind regards, Sheffield Mutual

Posted 3 years ago

“Received fantastic customer service today during an online chat with Peter Leverton. He was very helpful and resolved my enquiring/problem within minutes making it an easy and simple task. He resolved my issues with ease. Very polite and helpful. Thank you.”

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Posted 3 years ago

Hello, We're happy to hear Peter resolved your query swiftly! Thank you for leaving a review. If we can help with anything else, please do not hesitate to get in touch again. Kind regards, Sheffield Mutual

Posted 3 years ago

“I was struggling to find an appropriate place to invest my savings. A friend recommended Sheffield Mutual and I have been delighted with the ease of opening the account, the customer service and the forecast returns on investment.”

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Posted 3 years ago

Hello Bruce, Thank you for taking the time to leave a positive review, we're happy to hear your experience has been a positive one. If we can help with anything else, please do not hesitate to get in contact. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Very straightforward and informative website. Easy to understand and to complete online application, followed up by contact from helpful advisor. Process smooth and completion timely.”

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Posted 3 years ago

Hi, Thank you for your positive review. We are glad to hear you had a great experience! Kind regards, Sheffield Mutual

Posted 3 years ago

“The advisor Nick was very helpful, knowledgeable and extremely courteous. Customer service is absolutely excellent something I am rarely encountering these days.”

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Posted 3 years ago

Hi Wendy, Thank you for taking the time to leave us such a lovely review! We are happy to hear your experience was so positive. Kind regards, Sheffield Mutual

Posted 3 years ago

“Excellent service from the first phone call to the face to face meeting. They listened to what my needs are and provided down to earth, easy to understand information Thank you”

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Posted 3 years ago

Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Exremly happy very quick and professional. Thank you.”

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Posted 3 years ago

Hi Barry, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Very helpful”

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Posted 3 years ago

Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Just opened my 5th ISA . Always received great service”

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Posted 3 years ago

Hi Roy, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“very easy to access .Prompt , efficient and understanable What's not to like!! Thankyou, getting a better interest rate than on my cash ISA”

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Posted 3 years ago

Hi Mary, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Have just opened an account with Sheffield Mutual. There was plenty of easy to find information about the product I was interested in to help me decide. Everything has been done promptly and efficiently. I have only needed to telephone them once. The phone was answered quickly by a friendly operative who was able to give a very satisfactory answer to my query.”

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Posted 3 years ago

Hi Geoffrey, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Very Helpful and friendly service, prompt response to queries. Someone answers the phone! Pleased with my new account.”

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Posted 3 years ago

Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“This is a very good way to save your money. Pays interest more than the banks do. People employed here are very friendly and helpful too.”

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Posted 3 years ago

Hi Margaret, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“It is pleasure dealing with this company. The staff are always helpful and efficient.You always speak immediately to a human being and the ‘phone is answered after a couple of rings (most unusual these days !!)”

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Posted 3 years ago

Hi Phil, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I recently set up a new investment ISA with Sheffield Mutual Friendly Society - my first dealings with them. I dealt with Becky and she fully lived up to the organisation's name, being friendly, efficient and extremely helpful. What a pleasure it is to deal with a company who provide a personal service and do what they say.”

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Posted 3 years ago

Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“A true and honest company (mutual). A pleasure to do business with.”

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Posted 3 years ago

Hi Philip, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Extremely friendly, knowledgeable & helpful staff guided me through the ISA transfer process. Follow-up action has been clear, fast and efficient.”

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Posted 3 years ago

Hi Paul, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 945 reviews