Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 945 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to open my granddaughters account as most of the information was there as my grandson has an account. Megan was very helpful and was very knowledgeable.”

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Posted 2 years ago

Hi Mrs Lightfoot, Thank you for the positive feedback. We will be sure to pass this onto Megan. Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual

Posted 2 years ago

“Excellent support on the phone to choose the correct product for my needs”

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Posted 2 years ago

Hi David, Thank you for your positive review! Please let us know if we can be of any further help. Kind regards, Sheffield Mutual

Posted 2 years ago

“I was looking for a savingsplan that i could pay into for my grandson. Sheffield Mutual website was easy to u derstand and i was easily able to find what i was looking for. The application process was easy. Sheffield Mutual kept me updated throughout and completion was really quick”

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Posted 2 years ago

Hi Tracey, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 2 years ago

“Their service is brilliant, always helpful, polite and friendly.”

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Posted 2 years ago

Hi, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“Always efficient and nothing is too much trouble. Always helpful. Staff are great to deal with.”

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Posted 2 years ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 2 years ago

“Always efficient and informative when dealing with them.”

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Posted 2 years ago

Hi Mark, Thank you for sharing your experience and feedback with us! We are grateful for your feedback. Kind regards, Sheffield Mutual

Posted 2 years ago

“Very personalised service, rapid responses to queries, friendly and efficient staff.”

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Posted 2 years ago

Hi Richard, Thank you for your positive review! I’ll be sure to pass on your comments to the team! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“Customer service was excellent. Megan was very cheery and very happy to help. Everything was efficient and easily solved. Thank you”

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Posted 2 years ago

Hi, Thank you for taking the time to leave a fantastic review. We will be sure to pass this onto Megan. We are grateful for your feedback. Kind regards, Sheffield Mutual

Posted 2 years ago

“First rate customer service and new plan started over the phone. I have several policies with Sheffield Mutual and their staff have always explained every thing I needed to know in great detail. As mutual society I think they are the best kept savings secret in the country.”

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Posted 2 years ago

Hi Gordon, Thank you for sharing your experience and feedback with us! If we can help with anything else, please do not hesitate to get in touch. Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual

Posted 2 years ago

“Hello, I haven’t made any investments in a number of years, so today was a new start for me. Mr Cottenham was very professional and thorough, he checked my understanding of what was meant by the term Mutual to which I said I did and it was the reason I chose Sheffield Mutual. He also asked if I understood the type of product I was enquiring about and asked me if I would like him to explain it!? So I took the opportunity to have it explained professionally. I now feel more empowered, and much more comfortable choosing Sheffield Mutual Many Thanks”

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Posted 2 years ago

Hi Stephen, Thank you for the positive feedback. We will be sure to pass this onto Paul. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 2 years ago

“Great product information and service. Straight through to a local company, no automated robot but an actual person who was very helpful and knowledgeable.”

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Posted 2 years ago

Hi Sarah, Thank you for your review! We're glad to hear you've had a positive experience. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“Nice to speak to a person these days. Very helpful answering queries and knowlegeable about products offered.”

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Posted 2 years ago

Hi Anthony, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Kind regards, Sheffield Mutual

Posted 2 years ago

“efficient and knowledgeable service”

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Posted 2 years ago

Hi Malcolm, Thank you for your positive review! We are grateful for your feedback. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Hi, Thank you for sharing your experience and feedback with us! I’ll be sure to pass on your positive review to the team. Kind regards, Sheffield Mutual

Posted 2 years ago

“Great customer service, thank you!”

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Posted 2 years ago

Hello, Thank you for your review! Please let us know if we can be of any further help. Kind regards, Sheffield Mutual

Posted 2 years ago

“It is always a pleasure to deal with SMS. Everything is explained clearly and staff always helpful. I have always been pleased with SMS and how they have performed. No hesitation in recommending them.”

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Posted 2 years ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 2 years ago

“The person i spoke with rang me back when they said they would and made everything that i needed to do very easy. They were very polite and helpful! Thank you”

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Posted 2 years ago

Hi, Thank you for taking the time to leave a fantastic review. We are grateful for your feedback. Best wishes, Sheffield Mutual

Posted 2 years ago

“Debra Roberts has been extremely helpful in transferring my sons CTF into. Junior ISA. She replies to emails very quickly in a clear & concise way. Thank you so much! I’m even considering opening an isa for myself!”

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Posted 2 years ago

Hi Alison, Thank you for sharing your experience and feedback with us! We will be sure to pass this on to Debra! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“Opened another isa, spoke to megan who was very helpful ,going through the whole process.Also spoke to dawn or bev about something else, they to were very helpful.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Kind regards, Sheffield Mutual

Posted 2 years ago

“Megan answered all my questions easily,and made my decision to take out another policy with you a no brained. Thankyou.”

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Posted 2 years ago

Hello Helen, Thank you for taking the time to leave a fantastic review. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 2 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 945 reviews