Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 945 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Hopefully management will continue to offer well above returns on investments. Megan was great!”

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Posted 2 years ago

Hi Ben, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“Unlike very many organisations,, telephone always seems to be answered straight away, and you get to talk to a person. Customer service second to none.”

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Posted 2 years ago

Hello Geoff, Thank you for sharing your experience and feedback with us! I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 2 years ago

“Very friendly and efficient service. All my questions were answered satisfactorily.”

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Posted 2 years ago

Hello, Thank you for taking the time to leave a fantastic review. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 2 years ago

“I was unsure of the best package for me and Sheffield explained each one clearly so that I could choose the one that suited me best. Also Megan was so helpful she called me back to make sure I have all documents and sent them efficiently to me.”

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Posted 2 years ago

“Easy and quick to .”

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Posted 2 years ago

Hi, Thank you for your positive review. Kind regards, Sheffield Mutual

Posted 2 years ago

“The phone was answered quickly. Megan was friendly, helpful and efficient.”

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Posted 2 years ago

Hello Kay, Thank you for taking the time to leave a fantastic review! We will be sure to pass this feedback onto Megan. Kind regards, Sheffield Mutual

Posted 2 years ago

“Paul very helpful friendly supportive would recomend”

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Posted 2 years ago

Hi Tina, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Best wishes, Sheffield Mutual

Posted 2 years ago

“I spoke to Nick and was dealt in an extremely friendly and professional manner. Great telephone experience.”

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Posted 2 years ago

Hi Jim, Thank you for your positive comments and feedback! If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 2 years ago

“Great service from Megan. Made the process very easy. Thank you”

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Posted 2 years ago

Hi, Thank you for your positive review! We are glad to hear you had great service from our team! If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 2 years ago

“The best kept secret in financial services ?! I have been dealing with them again recently - superb as always. I`ve only just noticed the intention to allow policyholders access to online valuations on our investments which is a brilliant idea. Happy Christmas and New Year to all at Sheffield Mutual. Clive Edwards”

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Posted 2 years ago

Hi Clive, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Kind Regards,

Posted 2 years ago

“I can assure potential investers that customer service at sheffield mutual is second to none, they are always very polite as well as being knowledgable. I am always happy to reinvest , and have always been satisfied with the returns. I cannot speak more highly of them”

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Posted 2 years ago

Hi John, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 2 years ago

“Opened savings account. All very quick and painless! One minor gripe- account not visible online. Still 5 stars though.”

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Posted 2 years ago

Hi, Thank you for your positive comments and feedback! We are working on updating our website and adding new features to it. If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 2 years ago

“Always have great communication and customer service from Sheffield Mutual. They go the extra mile to make sure you understand everything and print communications also very clear and easy to understand. These days this level of customer service seems like a rare experience! Thank you Sheffield Mutual...”

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Posted 2 years ago

Hi, Thank you for your review! Kind Regards, Sheffield Mutual

Posted 2 years ago

“It has been a very good website which lets you adjust the value of savings to show projected returns by the end of the savings policy. It is easy to navigate through the website. I have found the customer service team very friendly and always helpful guiding along the journey. It is easy to setup a new policy and the literature received through the post is easy to interpret and follow.”

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Posted 2 years ago

Hi Marie, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 2 years ago

“Great service as always”

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Posted 2 years ago

Hi, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 2 years ago

“THANK YOU FOR A GREAT SERVICE.”

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Posted 3 years ago

Hi, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“This is a lovely company to do business with - they pick up the phone! Quickly! I know that is so basic, but nowadays, a lost art. They are also engaged, intelligent team workers who make notes on your file and when they say they'll call you back, they do! Amazing. We cannot rate them any higher. They are local to the area their HQ is in which is lovely and you can hear their lovely accents. Great products, and great service. Thanks so much.”

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Posted 3 years ago

Hi Gemma, Thank you for your lovely review! We are glad to hear you've had a positive experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Very helpful, patient staff. Always answer the phone without delay. Give helpful and up to date information.”

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Posted 3 years ago

Hi Jean, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I am really happy with my investment with Sheffield Mutual. The staff are always so helpful and friendly. Would definitely recommend them.”

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Posted 3 years ago

Hi Susan, Thank you for your review! We're glad to hear you've had a positive experience. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Fantastic Organisation. Friendly and super efficient staff. Good investment returns. Clearly a very well led team that one can trust.”

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Posted 3 years ago

Hi Anthony, Thank you for your positive review! If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 945 reviews