Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 945 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how Sheffield Mutual Friendly Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional Customer Service, they treat you as a valued individual and are keen to please ...... so rare to easily get to talk to someone these days, thank you”

Helpful Report

Posted 3 years ago

Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I have been using Sheffield Mutual a fair number of years and will keep on using them. It is always am easy and pleasant conversation with the staff to sort my requests. The returns are super and feel safe having invested with them. I will continue to use them and recommend their services. Thank you”

Helpful Report

Posted 3 years ago

Hi Julian, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“After much contemplation I asked for information on one product and the paperwork promptly landed. A follow up phone call from Tom really helped as I was also interested in other products and now have paper work on its way to sign up and get my new investment going. How lovely to have fabulous customer service and care 5* service and so looking forward to a long relationship with them”

Helpful Report

Posted 3 years ago

Hi Ellen, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“The website was easy to find, navigate and use, and allowed me to start my application online. The completion of the application process by post was both straightforward and well-explained. The information about the investment that I was interested in was written in a clear, detailed and understandable way. The product that I selected was both competitive and seemed particularly suited to my situation. My telephone enquiries were answered quickly, courteously and knowledgeably.”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Telephone answered promptly in person by someone with knowledge about the products offered. Great range of savings and investments to suit all the family. Extra incentive with gift cards for introducing new members.”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Andrew was very helpful and provided me with all the information I needed to open plans for myself and partner. Would highly recommend.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Despite the pandemic restrictions I have received all of the documentation for my new savings policy promptly and with good, regular updates on progress with my application.”

Helpful Report

Posted 3 years ago

Hi Sarah, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I have a number of Investment Bonds, one of which has reached maturity and required some advice on procedure. Got through easily on the telephone and spoke to Curtis. I was not rushed as we discussed the investment. It was great to speak to someone who cares is very knowledgeable and helpful. I am a big fan of mutual organisations and especially with Sheffield, who I often recommend to friends and family. Keep up the good work, of a very caring and efficient service.”

Helpful Report

Posted 3 years ago

Hi Frank, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I've been a Sheffield Mutual customer for over 20 years. I'm impressed by their customer service and dependable financial returns which mean that I'm always happy to reinvest with them.”

Helpful Report

Posted 3 years ago

Hi Ralph, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I have a Junior ISA in my daughter's name which is ticking along nicely. We are no longer UK residents and were told 6 months ago by Sheffield Mutual it would be very difficult to transfer the money to my daughter's overseas account, which caused me some concern. However, last week a Sheffield Mutual representative phoned me and told me this information was incorrect and money can be transferred to overseas accounts. The representative was polite, knowledgeable and helpful and has put me at ease as to the transfer to my daughter's account in 4 years. I am very satisfied with the service provided by Sheffield Mutual and can recommend them to anyone who is considering opening a JISA.”

Helpful Report

Posted 3 years ago

Hi Martin, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“The service I received from Sheffield Mutual has been fantastic, specifically the help from Alison who assisted me with paperwork to ensure a quick transaction. Thanks very much!”

Helpful Report

Posted 3 years ago

Hi Matt, Thank you for your positive review. If we can help with anything else please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“great customer service”

Helpful Report

Posted 3 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I´ve saved with friendly societies for over 30 years & always been happy with the returns, but when a policy recently matured with another company, I found my existing provider somewhat inflexible to renew, so, searching online, I found Sheffield Mutual & was subsequently very pleased with their openness, flexibility & efficiency. I hope to continue saving with them for many years to come.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for your positive review. If we can help with anything else please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Excellent service.Curtis extremely helpful,both when opening accounts and closing them.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your positive review. If we can help with anything else please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Brilliant service over the years.They are professional and friendly.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your positive review. If we can help with anything else please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Amazing!Thank you!”

Helpful Report

Posted 3 years ago

Hi, Thank you for your positive review. If we can help with anything else please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I recently purchased a savings plan for my Granddaughter.....the lady I dealt with was very friendly and helpful in getting it sorted, they made it completely user friendly and stress free .... brilliant service.”

Helpful Report

Posted 4 years ago

Hi Wendy, Thank you for your positive review. If we can help with anything else please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“I have several accounts with Sheffield Mutual and am about to open an account for my niece. They are always very professional and very friendly when I telephone with a question.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

“Very friendly and informative giving clear and relevant information”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 3 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 945 reviews