Sheds.co.uk Reviews

Name: Sheds.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.26

4.3 Rating 18,182 Reviews

82 %

of reviewers recommend Sheds.co.uk

About Sheds.co.uk:

We are one of the leading online outdoor garden building retailers with a clear aim of making purchasing garden buildings as easy as possible.

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet.

We offer FREE UK Delivery on all our products, the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after sales care, secure online payments, and much more.

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

Write Your review

Tell us how Sheds.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received email today that today’s delivery that we will only be receiving part of our our summer house we have waited 8 weeks for this not to be told we will not receive all parts! Shocking service summer house will be returned and will claim a full refund..... avoid this company”

Helpful Report

Posted 4 years ago

“There should definitely be an option to leave 0 stars!! Absolutely disgusted with the lack of customer service i have received. I ordered my shed and had to wait over a month for the wrong shed with missing parts to be delivered. Sent emails with no response, despite the website and automated reply saying you will have one within 48 hours. Also tried to call numerous times a day but it keeps being cut off. Please can someone answer my emails or the phone so i can get this resolved?? Really wishing i'd read all of the negative reviews before i ordered off this shambles of a company!”

Helpful Report

Posted 4 years ago

“UPDATE Since writing my review my complaint has been dealt with and resolved by Gemma. I will be receiving a full refund. 1 STAR AS I COULDNT SELECT NONE !!! GO ELSEWHERE !!!! HORRENDOUS CUSTOMER SERVICE FROM THE START ..... Firstly after placing my order I had to chase up delivery a few weeks later as had no correspondence whatsoever I was informed my order never got to them .... TOOK THE MONEY MIND YOU ...... then a few days later I was told the product was out of stock .... then the next day I was told they were having a delivery and i would receive my order the following week .... great or so I thought ... My delivery arrived A. They were the wrong size to what was specified on the website B. ONE WAS DAMAGED ... I emailed straight away on June 23rd no response I had to re-email on the 27th to receive a reply on June 29th saying they would send replacement parts ! I sent an email back requesting that I wanted a refund on the 29th of June AND NO REPLY WHATSOEVER.... I have sent further emails on July 1st July 4th July 6th YEP STILL NO RESPONSE.... Can’t even get through on the phones. SO IM LEFT WITH A DAMAGED BOX THATS THE WRONG SIZE !!! GO ELSEWHERE AS ONCE THEY HAVE YOUR MONEY THEY COULDN'T CARE LESS !!!!!”

Helpful Report

Posted 4 years ago

Thank you for your valued honest review, both negative and positive comments are greatly appreciated and will be dealt with accordingly.

Posted 4 years ago

“Processed my payment in minutes website stated item in stock 5-7 days delivery. After 2 weeks emailed them as impossible to contact via phone, alarm bells should have rang what company disconnects a call after 6 rings. So 7 emails later (one never answered) one informing my order classes as a back order and they were expecting stock on the 8th June excellent I thought except this was sent on on the 26th June. Requested my money back they offered me to purchase another item. Requested my refund again no reply in 4 days now have requested a refund quoting the chargeback scheme as it is less than 120 days since I placed my order (54 days) Wish me luck, how many more emails can one sendbrenda”

Helpful Report

Posted 4 years ago

“DO NOT BUY FROM THIS COMPANY!!! Shed arrived weeks late. Broken wood & missing half the roof! Emailed numerous times - no reply! Absolutely disgusting!!! Any star ratings above one must be fraudulent! Awful company & no customer service!”

Helpful Report

Posted 4 years ago

“!!!!!!!!DO NOT BUY FROM THEM. !!!!!!!!! Ordered a shed which was late getting delivered then to find missing sections. Tried to contact so many times to sort out and nothing. Customer service is nonexistent. Not one email or phone call to sort it out. Shocking service.”

Helpful Report

Posted 4 years ago

“Quality very poor. Not worth the money. Don’t buy Customer care none existent”

Helpful Report

Posted 4 years ago

Your review is very concerning to us. We would appreciate if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 4 years ago

“Where the hell is our shed ordered it on the 18th of may its now the 4th of July and it's still not here won't answer phone or emails disgracefull service won't ever order another thing from this company and will be telling everyone i know not to as well”

Helpful Report

Posted 4 years ago

“Took my money for an item that wasn't in stock ***amendment*** Have had emails off sheds.co.uk asking me to change my review. No reason to change it. They took my money for a shed advertised as in stock, but didn't deliver on their side of their contract. They did issue a refund after back and forth emails and after the suppliers tried to get me to take an inferior shed instead, but I'm still left with no shed and was without my money for a period of time while the company were holding on to this.”

Helpful Report

Posted 4 years ago

Hi Sam, Please accept our apologies for this, and any inconvenience it may have caused you. I can see our customer service team issued your refund on the 2nd July, you should see the funds in your account shortly. Sorry, we could not assist you further at this time.

Posted 4 years ago

“Paid for a shed but no delivery date and their phone number cuts off after a few rings. Best avoid.”

Helpful Report

Posted 4 years ago

Thank you for your comments. I can confirm the product you have ordered is currently on a lead time of 5-8 Weeks, all lead times are displayed on our website at purchase. The manufacturer will contact you directly in regards to your delivery date. If you require any further information regarding this please send your enquiry to help@sixty.co.uk and we would be happy to assist you.

Posted 4 years ago

“We ordered path edging on 5th June and then finally received only half of our order towards the end of the month. I emailed I have been emailing and calling both sheds.co.uk and sixtystores.co.uk but have had no response to emails and no one picks up the phone. I would strongly advise to avoid this company.”

Helpful Report

Posted 4 years ago

Hi, I'm sorry you felt you had to leave a bad review. I can see we are in correspondence with the Manufacturer in regards to your order, following your enquiry to us on Monday 29th June. Please rest assured we will be in contact with you, as soon as we have an update. Please accept my sincerest apologies for any inconvenience this may have caused.

Posted 4 years ago

“How can I review something I don't have yet ??”

Helpful Report

Posted 4 years ago

“I have selected the finance options with monthly payment and they took all the money in once.Tried a lot to order via website but didn’t work,phone them but no answer.Very bad customer service!!!”

Helpful Report

Posted 4 years ago

Hi Marta, Your review is concerning to us. We would appreciate if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 4 years ago

“We ordered a shed greenhouse combination in May with the earliest pick a day slot available at the start of July. Money left our account. On day of delivery we rang them at 9.30 as no delivery slot text yet (taken 2 days off work to build shed). Told now out of stock until July and nothing else - plus emailed us rather than promised phone call back. Appalling service and no shed when they took our money over 6 weeks ago!”

Helpful Report

Posted 4 years ago

“With Covid 19 I expected there would be a delay in receiving my shed so it was just under a month before I received my plastic storage cabinet. It was badly damaged and since then I am having difficulty in getting my money back. The company do not answer their phone and although I have finally had an acknowledgement of my email to date the shed has not been picked and I am still £129.00 short. I will never use this company again.”

Helpful Report

Posted 4 years ago

Hi Simone, Thank you for your email. I’m sorry to hear of the issues you've had with your order. I can see this is being dealt with through our emailing system, help@sixty.co.uk.

Posted 4 years ago

“Worse company I have dealt with. Day of delivery of new shed it was cancelled and have to wait another 6 weeks. They do not answer calls or respond to e mails. Joke of a company. Not holding out much hope of shed arriving end of July.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We would appreciate if you would contact our Customer Service Department at help@sixty.co.uk, as we cannot find any order information with the details you have left.

Posted 4 years ago

“Ordered a sand pit with lid on the 6th May. The lid arrived towards the end of May but the actual sand pit is nowhere to be seen. Have emailed, tried to call etc and nothing. Would definitely not recommend using them.”

Helpful Report

Posted 4 years ago

Hi James, I am sorry to hear this. We always aim to deliver a great experience. We are gutted when we miss the mark. I can see this is being looked into. As soon as we have an update, we will be in touch.

Posted 4 years ago

“It would be nice to be able to review a shed if i had one to review wait well over 30 days and still no sign of one Very dissatisfied”

Helpful Report

Posted 4 years ago

“Cancelled ordered this was confirmed by them but they still delivered it and now wont commit to collecting it and refunding my money.”

Helpful Report

Posted 4 years ago

“Ordered a shed that was supposed to be here on the 18th of June got in touch with sheds.co.uk and was told it would be here on the 29th of June it's now late evening on the 30th of June and shed still isn't here have rung multiple times only to be hung up on definitely will not be using sheds.co.uk again and will be telling anyone i know looking for a shed to shop elsewhere”

Helpful Report

Posted 4 years ago

Sheds.co.uk is rated 4.3 based on 18,182 reviews