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Sheds.co.uk Reviews

4.3 Rating 18,173 Reviews
82 %
of reviewers recommend Sheds.co.uk
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About Sheds.co.uk:

We are one of the leading online outdoor garden building retailers with a clear aim of making purchasing garden buildings as easy as possible.

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet.

We offer FREE UK Delivery on all our products, the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after sales care, secure online payments, and much more.

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Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous
Anonymous  // 01/01/2019
We ordered a Summerhouse from Sheds.co.uk, it was delivered no problem and installation had been paid for as part of the price. We were contacted by the installation company who booked us in and then didn't turn up on the day - not enough work in our area - they said they told Sheds.co.uk but no one told us ! So we called sheds and they said no one was available until December, original fit date was the 22nd September, the shed was ordered in July and delivered 1st September ! We went ahead and arranged it ourselves in the end. However there was a length of wood missing and the doors would not close, so our workman had to do quite a bit of DIY to make this work. I wouldn't recommend.
Helpful Report
Posted 3 years ago
Didn't turn up then was wedged on lorry driver left my husband to unload it, length was 9" to short they have every excuse in the book
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Posted 3 years ago
Hi Julie, We are very sorry to read your review. Having checked your file, we can see you have been in touch in regards to the delivery of your order, however, we cannot see that you have ever been in communication with us about any issue with your product. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.
Posted 3 years ago
Customer service is poor, shed quality is poor and was lied to about the delivery time of the shed so all in all a bad experience.
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Posted 3 years ago
Very disappointed in the quality of the shed I received, my builder has had quite a difficult job on his own putting it together, parts were missing and we had to go to B & Q and get some pieces to make it more sturdy. I appreciate you exchanged the larger shed rather than the 6 x 4, the larger size 8 x 6 is a better size so thank you for that.
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Posted 3 years ago
Very poor quality my grandson could have made a stronger shed then this very disappointed
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Posted 3 years ago
Hi, I am sorry to hear this. We have checked our systems and cannot see that you have contacted us about these issues. We would appreciate it if you could email us at help@sixty.co.uk so the Team can look into further. Kind regards, Sheds.co.uk
Posted 3 years ago
Don’t waste your money. Better to wait until better times. Poor construction if this shed. Really poor tolerances in design. Over priced Can’t give less than 1star sadly!!!
Helpful Report
Posted 3 years ago
Hi, I am sorry to hear this. We have checked our systems and cannot see that you have contacted us about these issues. We would appreciate it if you could email us at help@sixty.co.uk so the Team can look into further. Kind regards, Sheds.co.uk
Posted 3 years ago
Missing multiple parts? Someone needs to call me on this 07710811787
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Posted 3 years ago
Absolute Joke!!! Worst customer service I have ever came across…… Ordered a 8x6 summer house August 6th 2021 + Paid an extra £250 for installation with a 3-4week delivery time. I then received an email saying upon delivery I will need fill in a check list and BOOK IN ANOTHER time / day for my summer house to be erected. This can take upto 2week…. We’ll closest day available was 22nd September… almost 2 months later. Anyway, Nowhere does it state this in the website !?!? After hours waiting on hold average time of around 20mins, to be told to email instead because it’s faster apparently….. despite just wanting to talk to a human instead of raising a ticket for such a simple thing…. I explained I did not want my summer house left in bits in my garden for a month as it will get damaged due to other renovations going on… I asked them to book a date of delivery and installation as close together as possible and it took them 3 attempts to get it right !! As they kept texting me random dates they were delivering my goods and I had to contestant call to tell them to question what an earth they are doing sending me random dates through via text !? September 17th….. finally the goods have arrived. Except one thing….. they have me 2 different colours of felt. I am advised to email them again and that it will delay the installation date……. Waiting to see how they resolve….. wish me luck.
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Posted 3 years ago
Went for the Adley 6 x 8 overlap shed. Very poor quality overall, to name some: Cheap and flimsy materials used. Poor base. Side panel bows slightly. 3 of the small front panel cladding boards were split. Will have to add some more felt as I don't think the felt supplied will stand up to strong winds. I have added wood myself to make the shed more sturdy. Ideally should have asked for a replacement but had demolished 2 other sheds for this one and needed to house the things I needed asap, couldn't wait another 4-6 weeks. Was a lower end price shed but would still expect better quality than this. Would not recommend !!!
Helpful Report
Posted 3 years ago
Hi Wayne, We are very sorry to read your review. Having checked your file we cannot see that you have ever been in communication with us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.
Posted 3 years ago
EVERYTHING THAT COULD BE WRONG WITH THE SHED IS . THE COMPANY HAVE TAKEN OUR MONEY AND DO NOT WANT TO HELP US IN ANY WAY. DO NOT USE THIS COMPANY.
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Posted 3 years ago
EVERYTHING THAT COULD BE WRONG WITH THE SHED IS . THE COMPANY HAVE TAKEN OUR MONEY AND DO NOT WANT TO HELP US IN ANY WAY. DO NOT USE THIS COMPANY.
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Posted 3 years ago
The shed was delivered on time, which was fine but when we came to assemble it we discovered that you had in fact delivered two end panels and one side panel instead of two sides and one end. When we phoned up we were more or less told it was all our fault we should have checked the parts when it was delivered. Shouldn’t some check the parts as they are loaded. A replacement panel is on order but I can’t get a delivery date out of you. You’ve already cost me an additional days labour. No not happy at all.
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Posted 3 years ago
I am very disappointed with the quality of the shed. Wood split when putting the nails in we had to use screws in the end. Bracket for fixing the roof was missing(managed to get a replacement). Some of the pieces of wood( which were delivered with no packaging) didn't fit and were different lengths, again we managed to replace. Not enough felt for the roof. The instructions were in an opened plastic envelope and were wet so very difficult to read.
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Posted 3 years ago
Do Not Use This Company. Waited in for the delivery on the day it had been requested and it didn’t turn up. Called the following day and was promised it would be delivered in the morning - still didn’t turn up. Telephoned numerous times - got cut off twice. Eventually spoke to someone who said they had tried to deliver but couldn’t gain access, which is untrue as there are no access restrictions to my road, regardless of the size of the delivery lorry. The company are now unwilling to cancel the order for me without me sending a cancellation request in writing. They won’t cancel it, but they can’t deliver it either. Appalling customer service.
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Posted 3 years ago
Nice website and easy to order from. Eventually got my delivery date and an early morning delivery. On the day I checked the tracking link and delivery moved to late morning. Checked again and moved to mid-afternoon. Eventually delivery turned up at nearly 6 pm. At least the driver was pleasant enough. I ordered the 4' by 12' wide shed with no windows. I only received two correct floor panels along with a third panel that was much larger than the other two. So this needed cut down to size. The floor material is actually far too thin and flimsy and buckles and bends under my massive 10 stone weight :/ I had to buy 2 sheets of OSB 18mm to make the floor actually useable. The door didn't fit into the door panel opening and also needed to be trimmed to actually fit in place. The hinges are absolutely awful and the hinge screws are laughable. I will need to buy some decent hinges and bolts to secure the door. As it stands, my 4-year-old could rip off the door never mind a shed thief. The lock for the door is rubbish and will also need replacing. If I drew a lock on with crayon it would offer similar levels of security as the provided lock. The screw pack only supplied a handful of 50mm wood screws. Unless you are only supposed to use a single screw to attach each side section together. Had to buy a box of screws to even be able to continue building it. The shed would be sturdy enough as a 4'x4' of maybe a 4'x6' but with 12' sides it is far too flimsy. A decent shove in the correct place and it would fall apart. The roof is as great as the rest of the build. I will be replacing that as well at some point. The roofing felt was ok and fitted no problem. They provide strips of wood to cover the joins. Some of these were buckled out of shape. I was one short and need a replacement. They fitted ok on the back of the shed (pent roof) but they are short on the high side and you need to join 2 bits together. The facia boards were buckled out of shape. So another trip to the timber mill will be needed to get bits to replace all these parts. The painted finish is terrible. All patchy, paint missing in places on both sides of single panels and planks, and on other parts, it is splashy as if someone has just launched a paint tin. I am going to paint it a different colour now anyway but it still isn't acceptable. So good points? Easy to order. Quick delivery.
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Posted 3 years ago
All the above .I do not know where to start, one star is too much ! We purchased a shed costing £1019 in June of this year. We had a firm erect it and they immediately said it was poor quality for what we had paid. After it was erected we got in touch with Sheds.co. and complained about all the things that was wrong with it. The doors do not fit, there is a half inch gap above both doors and down each side and they are very flimsy, the locks are rubbish. We have 15 plus knot holes, we were told wood does have knots, as if we were stupid, but you do not expect them to have come out before delivery and be able to see daylight through them all. You can see daylight between each panel, the windows if you can call them that are like toffee paper and there is nothing to fit them into and they blew out the first evening. We have been on to the Company many many times since June and still have no satisfaction. We have sent pictures but still nothing. We have asked for a Representative to call and look at the shed, but nothing. The problem still goes on........my advice do not buy from SHEDS.C0. We feel we have been robbed. Not only did we have to pay £1019 for the shed but also had to pay £550 to have the old one taken down and this one erected - The company have never tried to help us in any way , just taken our money and given us very shoddy goods which are not fit for purpose.
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Posted 3 years ago
Not overall impressed really . Date for delivery was delayed having waited in for over two hours. Also item was reduced in price after purchase
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Posted 3 years ago
What went wrong? Haha! What went right? Nothing much. Base was delivered a month before the shed, so I had to store it. Shed arrived broken and took 5 hours to build and mend. It did not fit together properly and was also very poorly manufactured so additional work had to be done to it to make it fit. I contacted customer service about the damage and managed to get a small refund to compensate for the damage & extra work to fix it. When we started the build, it also became clear we did not need the pro-base as we were erecting the shed on a slabbed area. The description of the product when I bought it was that it was absolutely essential, but did not state what type of ground it was for and that it was unsuitable for a patio. Now they won’t allow me to return it, even though it is in perfect condition, so have completely wasted £56. This is even more disappointing because last time I bought something from same company they could not be more helpful. I am never buying from this site again and will never recommend. In fact I will let all my friends know to steer clear. The only saving grace is that the shed looks good, but only because of the amazing person who helped me build it.
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Posted 3 years ago
Bad instructions, almost impossible to fathom assembly
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Posted 3 years ago
Hi David, We are very sorry to read your review. Having checked your file we cannot see that you have ever been in communication with us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.
Posted 3 years ago
My order never arrived
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Posted 3 years ago
Hi Alan, From the details you have provided, the details are showing an order from 2017. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.
Posted 3 years ago
Sheds.co.uk is rated 4.3 based on 18,173 reviews