Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,879 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,879 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“The designer was very helpful and professional.”

Helpful Report

Posted 7 years ago

“Very professional and friendly Designer who knew his product. Not pushy.”

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Posted 7 years ago

“A very nice Rep called and informed me that my wardrobes are in their half price sale. Yippee I thought to myself. Rep quoted me for three sliding wardrobe doors, one being a glass one. The inside of the wardrobe would have drawers for extra storage. Price nearly £7,000. I said to the Rep "are you telling me this wardrobe originally would be nearly £13,000, I could buy a new Kia car for that price?" He did look a bit sheepish at my comment. Then said he could bring the price down to £6,000 if I ordered that day. All I could think was, looking at my original wardrobes, was no way are they worth nearly £13,000. Did not order on the day. Had Hammonds come to quote who quoted £5,9991. No pressure to sign on the day and Hammonds Rep did say that they did not do half price sales. Phoned the Sharps Rep to say would not be requiring them to fit wardrobes, he immediately came down £800. I asked why he had not quoted this price in the first place and he said it was Company Policy to get as much money out of the customer as possible. The next day I thought "well we cannot take any money with us" so phoned Sharps Rep and booked an appointment within the next two days, after arranging to have money transferred from savings account to current account. The next day I looked on the Sharps Reviews and was so shocked at all the negative ones that it really un-nerved me. The Fitters make the wardrobes in ones bedroom, so one can imagine all the dust, when we had a kitchen and bathroom fitted from Leeks the Fitters used our garage to work in. So ........ yesterday cancelled Rep as have decided my three glass existing sliding wardrobe doors look rather nice. I have posted this just for other customers to be aware that there is no such thing as a half price sale and Rep always quotes high, it is only when one decides not to order then they take £800. off of the (half price!!) which was quoted.”

Helpful Report

Posted 7 years ago

“We are happy with all the help and suggestions we were given.”

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Posted 7 years ago

“The gentleman was on time, smartly dressed, listened to what we would like and then advised us on the practicalities.”

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Posted 7 years ago

“Your reps were helpful and efficient, and arrived at the time arranged.”

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Posted 7 years ago

“Good design offered and estimate accepted.”

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Posted 7 years ago

“Excellent customer service, the Representative (Phil) is extremely polite and happy to help,! Expert advice given and alit of attention to detail, will use again”

Helpful Report

Posted 7 years ago

“Design consultant had a load of experience and advice on what we were looking to achieve. Really happy with visit and how easy the ordering process is. He explained what the next step was and that also helps.”

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Posted 7 years ago

“Excellent service from start to finish - personal touch with a "Not a Problem" ethos. Would definitely recommend to anyone considering fitted furniture in the future.”

Helpful Report

Posted 7 years ago

“Sharps were engaged to build wardrobes in two bedrooms after a few design sessions. Sharps sent the packages to our house on friday and a very rude fitter on Monday morning who threatened to walk away from the job as my wife was delayed by 5mins after doing a school run even though it was conveyed to him. Following a call to customer service he decided to stay and do the job. Turns out Sharps sent wrong size sideboards and wrong dimension doors. Sideboard turned up on time for the job to be completed but doors did not. following saturday was agreed for someone to come fix at 9am. Following multiple calls all morning to find out what happened to fitter we were told at 2pm that no one will come so they will send someone on Monday. By this time we had lost 3 days waiting for deliveries and fitters. Eventually doors are fitted but he doesnt have all the other tools to complete the job so another guy is gong to come, that means another day off from work! fitter turns up completes the job then notices that drawers are not built correctly - another day of waiting for delivery and then another day for fitter!! I honestly can say that this has been the most painful experience I have had with any firm till date- I would suggest that do take this as a warning of the pain you will get from asking SHARPS to build your wardrobes.”

Helpful Report

Posted 7 years ago

“Discussed my requirements made suggestions altered sizes where reqd.”

Helpful Report

Posted 7 years ago

“This was our 4th installation so expected usual good service. Surveyor had problems with the cad system and estimated the job to take 3 days. The fitter arrived late every day, used an extension lead meant for the installation for his own tools, overspilled into the landing and another bedroom and took almost 4 days to complete the job, meaning we had to rearrange the carpet fitter. There was a damaged worktop and the headboard was the wrong one, p!us the interior mirror was smeared. A week later another fitter corrected the problems. We were unhappy with the corniche, as previously we had had it fitted to the ceiling. The one we had chosen looks ridiculous where it is, but the fitter said they don't fit it to the ceiling any more! Wish we had known this from the outset. We paid a lot of money and feel we got very poor service for it. We asked to discuss what has happened with an area manager but nothing has been forthcoming.”

Helpful Report

Posted 7 years ago

“The Sharps representative was very professional and took his time to ensure he answered all questions. He then Provided a full quote before leaving”

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Posted 7 years ago

“Friendly and charming consultant”

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Posted 7 years ago

“Very professional, designed a bedroom that had everything the way I wanted.”

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Posted 7 years ago

“Very practical and beautifully made. Designer arrived punctually. Designer's ideas were quite useful. I'm looking forward to maximising the use of those awkward spaces I have with my new Sharps' s wardrobes.”

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Posted 7 years ago

“Very friendly and knowledgeable.”

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Posted 7 years ago

“Nice helpful salesman, not pushy. Price better than I had expected”

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Posted 7 years ago

“Very professional service. listened well to what I required, offered ideas and solutions without any sense of 'sales pitch' or heavy sell. Open and straightforward with regard to costs.”

Helpful Report

Posted 7 years ago

Sharps Bedrooms is rated 4.0 based on 2,879 reviews