Shake That Weight Reviews

Name: Shake That Weight
Rating: 4.57

4.6 Rating 6,805 Reviews

91 %

of reviewers recommend Shake That Weight

4.6

Based on 6,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01782479331

Location:

Unit B1, Dewsbury Road, Stoke-on-Trent
ST4 2TE

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Shake That Weight 5 star review on 14th April 2025

Shake That Weight 5 star review on 3rd June 2024

C Durrant

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some bars. They were inedible. So incredibly sweet I couldn’t eat them. The amount of sugar in the bars was loads. Not really a healthy meal replacement choice.”

Helpful Report

Posted 6 years ago

Sorry you found the bars too sweet for your taste. The sugar content is mainly naturally occurring from the milk products, they conform to all regulations for a balanced diet meal replacement product.

Posted 6 years ago

“Not received my order yet”

Helpful Report

Posted 6 years ago

Royal Mail attempted to deliver your order on the 10th but there was no one home. You should have had an e mail or text message from them and also a card left so you can contact them to arrange re delivery.

Posted 6 years ago

“The food was disgusting. Couldn't eat it. Felt like I was doing a bush tucker trial”

Helpful Report

Posted 6 years ago

“Finding your web pages confusing I telephoned and spoke to a member of staff and ordered a starter pack, happy with the taste I then opened up your web site and and set about ordering &4 items for a 4 week program. Having placed them in the cart I was unable to find how to make a payment. There was no visible points to click on to make the payment, so I cancelled the process.”

Helpful Report

Posted 6 years ago

Thanks for your review Malcolm. I'm sorry if you were confused by the website. You just add the items to the cart and then when you have finished just go to view cart and proceed to checkout where you then add your details for delivery and payment. If you have any further problems please call us after the Bank holiday and we will be happy to take the order over the phone for you or talk you through the process if you would prefer to do it personally.

Posted 6 years ago

“I still haven’t received my product it was ment to be here Wednesday 15th every day I have had an email saying delay still not here when I have emailed back no one has got in touch, your quick enough to take money out my account but still no products .”

Helpful Report

Posted 6 years ago

I'm sorry you have left us a 1 star review for customer service when we have had no previous contact from you. The e mails regarding delivery come from DPD the couriers and it will have been them, not Shake That Weight that you have been replying to, we were not aware that you were having a delivery issue. We will contact DPD and find out what the problem is and try to get this sorted asap for you.

Posted 6 years ago

“My order never arrived”

Helpful Report

Posted 6 years ago

I'm sorry that DPD have had issues delivering your parcel. Unfortunately once dispatched we have no control over the actual delivery. We replied to you yesterday to say that we had contacted them and your parcel would be delivered today. I have just checked the tracking and it is on a van now on its way to you.

Posted 6 years ago

I have checked the tracking and your order is showing as delivered and signed for. If there is a problem,please contact our customer services through the contact button on the website and we will be happy to investigate for you.

Posted 6 years ago

“The evening meals were really quite terrible. Taste, texture and asthetics were poor.”

Helpful Report

Posted 7 years ago

“Soups. Unpleasant taste and flavour. No matter how much blended still very powdery texture. Waste of money and very disappointed as my head was in the right place to lose weight and get fit.”

Helpful Report

Posted 7 years ago

Sorry you didn't enjoy the soups. They are very popular with our customers and shouldn't be powdery. I think maybe you didn't have the water quite hot enough which would cause the product to not dissolve as it should.

Posted 7 years ago

“I was starving when on this. Home at night I was having a massive dinner. My wife said I looked yellow when on it. Didn't even finish the order.”

Helpful Report

Posted 7 years ago

Thank you for your review. I can assure you that there is absolutely no connection with you looking yellow and our products. If you would like to contact us we will be happy to advise you regarding feeling hungry.

Posted 7 years ago

“Not happy at all recieved my sample £4.99 package came through my door qll ripped up with milshake powder everwhere, threw it in bin very dissapointed as was looking forward to trying them out”

Helpful Report

Posted 7 years ago

“My item never arrived. I would like a refund immediately. Very poor service. So disappointed.”

Helpful Report

Posted 7 years ago

Thank you for your review, if you had contacted us we could have resolved this earlier for you. Royal mail attempted to deliver your parcel on the 28th April but there was no one available. They are holding your parcel waiting for a response from you to the e mail and card left to arrange re delivery or collection.

Posted 7 years ago

“The products taste foul. I was not able to stomach any of them and I bought a very broad selection. Very dissappointed.”

Helpful Report

Posted 7 years ago

“Found the chocolate bar very chewy to the point of being difficult to swallow, couldnt finish it. The porridge was more like over thick baby food in texture, although i did manage to eat it all i wouldnt again. Would have said price was good compared to other makes. But as i couldnt eat it i cant.”

Helpful Report

Posted 7 years ago

“Can’t comment on the shakes as I haven’t received the shakes yet”

Helpful Report

Posted 7 years ago

Hi Darren, Please contact us at hello@shakethatweight.co.uk so that we can look in to this for you. Thanks

Posted 7 years ago

“I am sorry to say that I wa very disappointed in this as they were not filling in the least The ham & mushroom pasta was very tasty but too small and not filling either”

Helpful Report

Posted 7 years ago

“I ordered my order last week and still no arrival”

Helpful Report

Posted 7 years ago

“the meals weren't as tasty as they have been made out to be, didn't look very appetising. the shakes aren't very nice unless you've got ice water. I tried all of the flavours I brought and they weren't nice at all! I have wasted over £100.”

Helpful Report

Posted 7 years ago

“The noodles are pure muck Im sorry but I expected something a lot tastier for the price I paid.If I could rate it 0 I would.”

Helpful Report

Posted 7 years ago

“Sorry to say but I found these noodles to be totally awful”

Helpful Report

Posted 7 years ago

“Verrry bad delivery service, I read about the product and was very excited to try it. I made an order on the same day which was 11/11/2017. Since now I have not received anything!!! Knowing that I have been staying at home for the whole day and don't go outside just to keep waiting my parcel and still can't get it!!! VERY DISAPPOINTED :(”

Helpful Report

Posted 7 years ago

Thank you for your review. Your order was received at the weekend and dispatched on Monday 13th. I have checked with the international team and it seems that delivery was attempted to your address in Germany on the 15th but no one was available to receive the parcel. The team are now going to contact you by text message with more info. Any further problems, please let us know via the contact tab on the website and we will be happy to help.

Posted 7 years ago

Shake That Weight is rated 4.6 based on 6,805 reviews