Shake That Weight Reviews

Name: Shake That Weight
Rating: 4.57

4.6 Rating 6,832 Reviews

91 %

of reviewers recommend Shake That Weight

4.6

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01782479331

Location:

Unit B1, Dewsbury Road, Stoke-on-Trent
ST4 2TE

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Shake That Weight 5 star review on 3rd July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sevice”

Helpful Report

Posted 3 weeks ago

Hi Tom, Thank you for your review! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction means a lot to us, and we’re here to help whenever you need. Best wishes, Team Shake That Weight

Posted 3 weeks ago

“Good products but delivery is a little bit slow. Also I ordered Caramel shakes from under the 'gluten free' section on the website and when they arrived they have gluten in them - can it be made so these are not coming up when someone clicks on 'gluten free' on the website please?!”

Helpful Report

Posted 1 month ago

Hi Claire, Thank you for your feedback! We're glad to hear that you like our products. We take such matters seriously and will review our website to ensure clarity for all our customers. If you have any further concerns or need assistance, please don’t hesitate to reach out. Warm regards, Team Shake That Weight

Posted 1 month ago

“I ordered a range of shakes, bars and savoury meals and started using them 5 days ago so I haven’t tried them all yet. So far I’ve lost 8lbs so that’s great, however, I’m not that keen on the taste. The strawberry and banana shakes are fine, the bars are good and the chicken soup is ok but the savoury meals are awful. The carbonara and mushroom risotto are vile so I’m reluctant to try the other meals I’ve bought. I think it’ll probably be a waste of money as I’ll end up binning the savoury meals.”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for your review and for sharing your experience with us! We're thrilled to hear about your weight loss success in just 5 days—what an achievement! We understand that taste preferences vary, and we appreciate your honest feedback about the savoury meals. Your comments will certainly help us improve and meet our customers' expectations better. If you have any questions or need assistance as you continue your journey, please don't hesitate to reach out. Best wishes, Team Shake That Weight

Posted 1 month ago

“Website was a little confusing to use. I found an offer via social media but when I went back to the website later couldn't find the same offer. Some of the packs had leaked during transit. Would be better if there was an email sent when the parcel was dispatched, instead of it just randomly arriving. All my items do have a good shelf life so that's a positive.”

Helpful Report

Posted 1 month ago

Hi Stacey, Thank you for taking the time to share your experience with us. We truly appreciate your feedback regarding the website usability and the issues with your order. We understand how frustrating it can be when you can’t find the offers you initially saw, and we’re constantly working to improve our online experience. We’re also sorry to hear about the leakage during transit—this isn’t the standard we aim for, and we’ll be addressing it with our shipping team. Regarding notifications, we do send a dispatch email once the order is complete so you can follow the shipment from here. We’re glad to hear that all your items have a good shelf life! If there's anything else we can assist you with, please don’t hesitate to reach out. Warm wishes, Team Shake That Weight

Posted 1 month ago

“I’m giving this a 3 star due to the meals making me extremely sick. Shakes and bars no problem meals made me sick violently so. I did email customer service but they really didn’t/couldn’t help telling me to order a taster pack which I already had. I’m thinking it was just a bad batch but will only purchase shakes and bars going forward. Lesson learned I would recommend buying smaller packs instead of a big order to save being out of pocket like myself with almost half my order now having to be binned. Disappointing really. AVOID risotto and chicken and vegetable noodles these made me violently sick.”

Helpful Report

Posted 1 month ago

Hi Michelle, Thank you for your feedback and for sharing your experience with us. We're truly sorry to hear that the meals didn't sit well with you, and we appreciate you reaching out to us. It’s important for us to ensure our products work for everyone, and your insight helps us in that process. We understand how disappointing it can be when things don’t go as expected. If you have any further concerns or need assistance, please feel free to reach out. Warm regards, Team Shake That Weight

Posted 1 month ago

“The products I've tasted so far are good, both the dinners and snack bars. However, the order for products that I made is different from what I received. I paid more in order to order the products I wanted. So that is disappointing, as some of the products I simply wouldn't eat. That leaves me short of products for the month that I booked. If I'd been given the correct order, I would have given you four or five stars.”

Helpful Report

Posted 2 months ago

“Its ok, just very sweet for my tastes. One major issue is with the packaging, more specifically the writing. It is unfeasably small, and next to impossibel to read. This needs adjustment”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback! We're glad to hear you find the product okay. We also appreciate your comments about the packaging; readability is important to us, and we’ll look into this. If you have any more suggestions or need assistance, please let us know. We're here to help! Best wishes, The Shake That Weight Team

Posted 1 month ago

“I am very disappointed that the Tomato Soup has been discontinued. I would have given 5 stars, but sadly I am now looking to try other brands . The Tomato soup was one of my main go to products. I know I will not be able to remain on this diet without it.”

Helpful Report

Posted 2 months ago

Hi Alison, Thank you for sharing your thoughts with us. We appreciate your feedback and understand how important it is to have options that you love. Our team is always exploring new products, so we hope to bring you something delicious that fits your needs in the future. If there’s anything else we can do to support you or any other suggestions you have, please don’t hesitate to reach out. Best wishes, The Shake That Weight Team

Posted 1 month ago

“I've been using STW for nearly 3 years changing from using a different supplier I wanted to change things up, the prices of your products are dearer and reaching my goals taking longer to achieve which then makes it more costly.”

Helpful Report

Posted 2 months ago

“Soups are really tasty. Shakes however give me bad stomach. Tried a different brand of shake same problem”

Helpful Report

Posted 3 months ago

Hi Elaine, Thank you for your feedback! We're thrilled that you find the soups tasty. However, we're sorry to hear about your experience with the shakes and the discomfort they caused. You could possibly be allergic or intolerant to one of the ingredients. These are listed on the website if you'd like to check, and we would suggest that you discuss with your GP. If you have any thoughts on alternative options or need assistance, please don’t hesitate to reach out. We're here to help! Best wishes, Natasha The Shake That Weight Team

Posted 2 months ago

“The soups are fine however the shakes and bars are way too sweet for me, I cannot use them.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your feedback with us! We're glad to hear that you enjoy the soups. We completely understand that taste preferences can vary, and we’re sorry to hear that the shakes and bars were too sweet for your liking. We’re always looking for ways to improve our products, and your insights are incredibly valuable. If you have any more suggestions or need assistance, please don’t hesitate to reach out. We’re here to help! Best wishes, Natasha The Shake That Weight Team

Posted 2 months ago

“I really like the fact the shakes, meals and snacks take away any calorie counting and food planning effort. Other than the task of choosing what to have, it’s very easy! The only downside is that options are v limited for those with common intolerances or allergies eg gluten and dairy, which does make the diet a bit boring and more challenging to stick to without a variety of meal and snack replacements to choose from.”

Helpful Report

Posted 3 months ago

Hi Leah, Thank you for taking the time to share your thoughts! We're delighted to hear that you appreciate the convenience of our shakes, meals, and snacks. We completely understand your concerns regarding the limited options for those with intolerances or allergies, and we’re always looking for ways to expand our variety to cater to everyone’s needs. Your feedback is invaluable to us, and we’ll definitely keep it in mind as we continue to develop our range. If you have any further suggestions or need assistance, please don’t hesitate to reach out. We're here to help! Best wishes, Natasha The Shake That Weight Team

Posted 3 months ago

“I thought the entire range was free of artificial sweeteners. I ordered a two week bundle and discovered a number of shakes I had bought contained sweeteners which I cannot tolerate due to IBS. I've had to bin them.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback! We're sorry to hear that some of our shakes didn’t meet your expectations regarding artificial sweeteners. We strive to provide clear information to our customers, no artificial sweeteners are used but natural alternative may be. You can view ingredients by clicking the 'ingredients' link on the product page. If you have any further concerns or suggestions, please feel free to reach out. We’re here to support you on your journey! Best wishes, Natasha The Shake That Weight Team

Posted 3 months ago

“Usually love the Cafe latte Shakes but the last lot I ordered taste horrible! Have ypu changed the ingredients or have I got a bad batch!? Such a shame as they were so nice!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We're sorry to hear that your recent Cafe Latte shakes didn't meet the usual standards you’ve come to love. We can assure you that we strive to maintain consistent quality in all our products. We can confirm no changes have been made to the product. Please don't hesitate to reach out to our customer service team. Your satisfaction is important to us, and we’re here to help! Best wishes, Natasha The Shake That Weight Team

Posted 3 months ago

“I didn't really like the shakes as they tasted powdery.”

Helpful Report

Posted 4 months ago

Hi Rhys, Thank you for sharing your thoughts with us. We're sorry to hear that you found the shakes to be powdery in texture. We appreciate your feedback as it helps us improve our products. If you have any specific suggestions on flavours or alternatives that you might enjoy more, please let us know. Your experience is important to us, and we hope to better meet your expectations in the future. Best regards, The Shake That Weight Team

Posted 3 months ago

“Most of the flavours I have got are tasty although the chocolate orange flavour is very chemically orange.”

Helpful Report

Posted 4 months ago

Hi Katherine, Thank you for your review! We're happy to hear that most of the flavours have been tasty for you. However, we’re sorry to learn that the chocolate orange flavour didn’t quite hit the mark. We appreciate your feedback as it plays a crucial role in helping us improve our products. Our team is continually working on our flavour profiles, and your comments will certainly be considered in our future updates. Thanks again for sharing, and we hope to provide you with an even better experience next time! Best regards, Natasha The Shake That Weight Team

Posted 4 months ago

“The shakes are ok. The green pea soup was ok. The meals are inedible.”

Helpful Report

Posted 5 months ago

Hi Linda, Thank you for your feedback. We're pleased to hear that you found the shakes and green pea soup to be okay, but we're disappointed to learn that the meals didn’t meet your expectations. We strive to provide a variety of options that cater to different tastes and preferences, and your feedback is essential in guiding our improvements. If you have any suggestions on how we can enhance our meals, we would love to hear them! Thanks again for sharing your thoughts, and we hope to serve you better in the future. Best wishes, Natasha The Shake That Weight Team

Posted 4 months ago

“I like the shakes not the cherry ones flavour to strong, and less snacks in there it said I will received 4 chocolate protein bar only received 2 for £104 it's to expensive not worth that amount of money other than that all good”

Helpful Report

Posted 5 months ago

“Shakes are good. Porridge nice but the soups are tasteless and grossly overpriced. Better off buying a Tesco cuppa soup. Less carbs and about 1/10 the price.”

Helpful Report

Posted 5 months ago

Hi Nick, Thank you for your honest feedback. We’re glad to hear you enjoyed the shakes and porridge, but we’re sorry to learn that the soups didn’t meet your expectations. Our diet soups are low in calories and packed full of vitamins and minerals to ensure your body gets the goodness it needs when losing weight. They’re low in fat and high in protein and fibre, helping you stay fuller for longer between meals and fight off those annoying cravings. We’re always looking to improve our offerings, and your comments about the taste and pricing are invaluable to us. If you have any suggestions on how we can enhance our soups, we’d love to hear them! Thanks again for your review, and we hope to have the opportunity to better serve you in the future. Best wishes, Natasha The Shake That Weight Team

Posted 4 months ago

“Disappointed no longer selling my favourite - white choc and raspberry shake. Disappointed no longer selling individual shakes. I am wondering why its hard to find shakes on your website - -are you wishing to promote food substitutes instead? Not for me.”

Helpful Report

Posted 5 months ago

Hi Mandie, Thank you for sharing your feedback with us. We're really sorry to hear that you're disappointed with the recent change regarding your favourite shake flavour. We have just introduced 3 new shake flavours to our range. We have individual shakes available, you can view our full shake range here: https://www.shakethatweight.co.uk/shop/shakes/ If you have any suggestions or further comments, we'd love to hear them! Thanks again for your review, and we hope to serve you better in the future! Thank you! Natasha The Shake That Weight Team

Posted 4 months ago

Shake That Weight is rated 4.6 based on 6,832 reviews