Shake That Weight Reviews

Name: Shake That Weight
Rating: 4.55

4.6 Rating 7,199 Reviews

91 %

of reviewers recommend Shake That Weight

4.6

Based on 7,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01782479331

Location:

Unit B1, Dewsbury Road, Stoke-on-Trent
ST4 2TE

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Shake That Weight 5 star review on 9th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and meals have nice flavours but look nothing like how they appear on the packaging. The chicken and vegetable noodles looks like cat food!”

Helpful Report

Posted 1 week ago

Hi Holly, Thank you for your review. We're delighted to hear that your order arrived quickly and that you've been enjoying the flavours of the meals. We appreciate your feedback regarding the appearance of the Chicken & Vegetable Noodles. While our product images are intended to represent the meal, the prepared appearance can sometimes vary from the packaging image. We're sorry to hear that this particular meal didn't look as you expected. Your comments have been noted and will be passed on to our product team, as customer feedback is invaluable in helping us improve. Kind regards, Natasha

Posted 2 days ago

“Products still pricey compared to other competitors”

Helpful Report

Posted 1 month ago

Hi Deroy, Thank you for your feedback. We appreciate that value for money is important, and we understand that our products may not always be the cheapest option available. Our focus is on providing high-protein, nutritionally balanced meal replacements and foods using quality ingredients, while maintaining the standards required for effective weight management. That said, we're always working to offer the best possible value through multi-buy offers, bundles, loyalty rewards, and regular promotions. Thank you for your honest feedback and for choosing Shake That Weight. Kind regards, Natasha

Posted 3 weeks ago

“I thought these products would be near enough the same as the Cambridge products but I really am not liking them except for maybe the vanilla and banana shakes. Most of it seems quite powdery and unless you put a lot of water with them and make sure they are cold I can tolerate them. I will keep going as I want to lose weight and it's the only way I can do it”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you for taking the time to leave a review and share your honest feedback. I'm sorry to hear that many of the products haven't been to your taste. We appreciate that everyone has different preferences, especially when comparing products to those from other brands that you may have used previously. Many customers find that serving the shakes extra cold, using a little more water, or allowing them to stand for a few minutes after mixing can help improve the texture, but we understand that some flavours and products simply suit some people more than others. It's encouraging to hear that you're enjoying the Vanilla and Banana shakes, and we hope you'll discover a few more favourites as you continue your journey. We wish you every success with your weight loss goals and appreciate you giving Shake That Weight a try. Kind regards, Natasha

Posted 1 month ago

“I’ve only just started do it feels too early to write a review, or comment on weight loss as I’m only at end of first week and not weighed in yet. I do like the choice of packs available on total plan, and so far have enjoyed all those I’ve used. The shaker works well, and I like the 2 storage compartments underneath. I also like you aren’t tied into a weekly monthly contract - life sometimes gets in the way unexpectedly”

Helpful Report

Posted 1 month ago

Hi Nancy, Thanks for sharing your thoughts. It’s great to hear you’re enjoying the pack variety, the shaker, and the extra storage. It’s also nice that the flexibility with no long-term commitment is works for you so far. If you’d like any tips as you continue, we’re happy to help. Kind regards, Team Shake That Weight

Posted 1 month ago

“I only order bars so can only comment on these. I really like most flavours, they are satisfying and filling. Good variety on offer but I tend to stick to my 3 or 4 favourites and order them as a bundle deal. I’d have given more stars but knocked off points for the website and app which I feel needs a lot of improvement around ease of use.”

Helpful Report

Posted 2 months ago

Hi Vicky, Thank you so much for your feedback — we really appreciate you taking the time to share this. We’re so pleased to hear you’re enjoying the bars and that you’ve found a few favourites — that’s exactly what we love to hear! It’s great to know they’re keeping you satisfied and that the bundle options are working well for you too. We also really appreciate your honest feedback about the website and app. We understand how important ease of use is, and your comments have been shared with our team as we continue to work on improving the overall experience. Thanks again for your support, and if there’s ever anything we can help with, please don’t hesitate to reach out. Best wishes, Shake That Weight Support Team

Posted 2 months ago

“Only two days in so to early really to tell yet all I know is I am not hungry”

Helpful Report

Posted 3 months ago

Thank you for your feedback, Julie. It’s great to hear that you’re already not feeling hungry, which is a really positive sign. We hope things continue to go well for you as you settle into the plan. If you have any questions or need support along the way, please don’t hesitate to get in touch.

Posted 2 months ago

“Good nutritionally but taste wise not as good as another VLCD chocolate porridge version which has sadly been discontinued.”

Helpful Report

Posted 3 months ago

Hi Catherine, Thank you for sharing your thoughts and for the honest feedback. We’re glad the product is nutritionally solid, but we’re sorry the taste isn’t quite matching. If you’d like, we can suggest similar flavours or quick mix ideas to help improve the taste. We’re continually updating our range, and your input helps us know what to focus on. Kind regards, Team Shake That Weight

Posted 3 months ago

“I didn't receive it on the day it was meant to arrive and not until midweek so I haven't been able to start it this week so unable to comment further”

Helpful Report

Posted 3 months ago

“I’ve recently started using Shake That Weight to lose weight ahead of a wedding and in preparation for IVF treatment. I previously used Lighter Life but wanted to try something different, and the pricing here is more appealing. The first couple of meal packs I’ve tried are very similar to what I’m used to and absolutely fine, although I haven’t tried the savoury meals yet. The main downside so far is the overall experience. When I did my first order, a lot of products and 'Plan bundles' seem to be out of stock, which is frustrating. What’s more confusing is that when you click into a bundle, you’re prompted to build it yourself anyway, so it’s not clear why the bundles are listed as unavailable in the first place. The website is also quite clunky and not very intuitive, making it harder than it should be to understand what to buy. I downloaded the app hoping it would be easier to use, but it feels almost identical to the website, so it didn’t really improve the experience. Overall, it’s fine, but a bit disappointing so far. Improving stock availability and making the site easier to navigate would make a big difference. It would also be great to see more variety in hot, savoury-style options - something like a bone broth-style drink would be a really welcome addition.”

Helpful Report

Posted 3 months ago

Hi, Thank you so much for taking the time to leave such a thoughtful and detailed review, and for choosing Shake That Weight during what sounds like a really important time for you. We wish you the very best with both your wedding preparations and your IVF journey. We’re really pleased to hear that the shakes you’ve tried so far have been comparable to what you’re used to and that the pricing has worked better for you. However, we’re genuinely sorry that the overall experience hasn’t felt as smooth or intuitive as it should be. You’ve raised some very fair points around stock availability and our plan bundles. We know this can be frustrating, especially when exploring options for the first time, and your feedback around clarity and ease of use is extremely helpful. Improving navigation, simplifying how bundles work, and ensuring better visibility of stock are all areas we’re actively working to improve. Your suggestion for more savoury, hot options – particularly something like a bone‑broth–style drink – is also a fantastic idea and one we’ll be sure to pass directly to our product development team. We really appreciate you sharing your experience so openly. Feedback like this helps us identify where we need to do better, and we hope you’ll start to see improvements as we continue to refine both our range and our website experience. Kind regards, Tash Shake That Weight

Posted 3 months ago

“Haven't received my order yet a week after ordering although Shake that Weight did give me a refund on my postage.”

Helpful Report

Posted 3 months ago

Hi Marilyn, Thank you for your review. We can see that this has now been resolved, and we’re very sorry for the delay you experienced with your delivery. Please accept our sincere apologies on behalf of the courier for the inconvenience caused. We really appreciate your patience while this was being sorted. Kind regards, Tash Shake That Weight

Posted 3 months ago

“Generally all ok. Wish more bars were in stock Issue with latest delivery. Was due for delivery on 12th January but still waiting - no update”

Helpful Report

Posted 6 months ago

Thank you for your review and for your feedback. We’re glad to hear that, generally, you’ve been happy with the products. We completely understand the frustration around certain bars being out of stock — we know they’re popular, and we’re working hard to improve availability as quickly as possible. We’re genuinely sorry for the delay and for any inconvenience caused while you were waiting. Although the delay was due to issues with the courier, we completely understand how frustrating this is and appreciate your patience. If there’s anything at all we can help with now that your order has arrived, please don’t hesitate to get in touch. Kind regards, Team Shake That Weight

Posted 6 months ago

“I ordered 3 meals as I'm poorly at moment can't get out. The meals say they are gluten free on the front (which is what I put in the search) on arrival on the back they say they are a may contain. As I am home alone and can't get out I have no choice but to eat them. Fingers x I don't get a reaction.”

Helpful Report

Posted 6 months ago

Thank you for your review, and we’re sorry to hear you’re unwell — we hope you’re feeling better soon. We’d like to clarify that the “may contain” allergen information is clearly listed in the ingredients section on our website for each product, which can be reviewed in full before purchase. This is a legally required precautionary statement for products made in facilities that also handle allergens, including gluten. The meals themselves are gluten‑free by recipe, but the precautionary wording is included so customers can make an informed decision based on their own sensitivity or medical needs. We understand that this can still be worrying, particularly when you’re unwell and unable to get out, and we really appreciate you sharing your experience. If you’d like to discuss this further once you’re feeling better, our customer support team is always happy to help. Thank you again for your honest feedback. Kind regards, Team Shake That Weight

Posted 6 months ago

“Unfortunately customer service doesn't get back when you contact them. Some flavours are absolutely amazing like the cafe latte and chilli beef noodles, however some are awful. It would be nice if it could be swapped, like I have done with Lighter Life and Cambridge diet many many years ago. However, after searching high and low on the website I have found a little note swaps can not be done. Just before the purchase is being made a note should be appear. Unfortunately I have 2 flavours one that has made me physically unwell and vomit and the other the taste I personally can not bear. However, 3rd day and still no response So that is disappointing.”

Helpful Report

Posted 6 months ago

Thank you for your feedback, and we’re sorry to hear about your experience. We do want to reassure customers that our products are produced to strict food safety standards and, for the vast majority of people, are well tolerated. That said, everyone’s body is different, and occasionally a reaction can occur due to an individual sensitivity or intolerance to a specific ingredient, rather than the product itself. For this reason, we always recommend carefully checking the full ingredient and allergen information before use, particularly if you know you have any food sensitivities or intolerances. Regarding the lack of response, this isn’t acceptable, and we’re very sorry for the frustration this has caused. We’d really like the opportunity to look into this properly for you. If you’re able to contact us again with your order details, we will prioritise your message and ensure it’s reviewed as soon as possible. You can reach us via: Email: hello@shakethatweight.co.uk The “Contact Us” form on our website WhatsApp via the details on our site Thank you again for your honest feedback — it helps us understand where we need to improve, and we do hope we can restore your confidence in us. Kind regards, Team Shake That Weight

Posted 6 months ago

“Revisiting this diet after putting on more weight. Hoping to stay motivated despite the limited options for vegan/lactose free subscribers.”

Helpful Report

Posted 6 months ago

Hi Leah, Thanks for sharing your thoughts. We’re glad you’re revisiting the program, and we’re sorry to hear you’re finding the vegan/lactose-free options limited. If you’d like, tell us which shakes you’re after or any specific dietary needs, and we’ll suggest the best compliant choices or alternate options. Kind regards, Team Shake That Weight

Posted 6 months ago

“Flavour is lovely, delivery time is really good ,easy to order, although they are a bit costly so I can only purchase if they do any special offers. Customer service is not the greatest, I recently got given some Caffè latte in amongst the chocolate shakes, these I don't like, contacted via customer services to have this corrected but have never heard back from them.”

Helpful Report

Posted 7 months ago

Hi Laura, Thank you for your review. We’re glad you enjoy the flavour and the delivery speed, but sorry to hear about the mix-up with the Cafe latte. Please share your order number or the email used at purchase so we can look into this and set things right for you. Kind regards, Team Shake That Weight

Posted 7 months ago

“It is not 5 start as I have not used it yet”

Helpful Report

Posted 7 months ago

Hi Jackie, Thank you for sharing your thoughts. We understand you haven’t used it yet, so no worries about the rating. If you’d like any information or help before you start, we’re here for you. Kind regards, Team Shake That Weight

Posted 7 months ago

“The experience was difficult. The company themselves did everything they could but they could do with changing their delivery company.”

Helpful Report

Posted 7 months ago

Hi Pauline, Thank you for sharing your feedback. We’re glad the team did what they could, and we’re sorry to hear the delivery experience wasn’t up to standard. We’ve reached out to the courier for further clarification. If there’s anything else you’d like us to arrange or adjust, please let us know—we’re here to help. Kind regards, Team Shake That Weight

Posted 7 months ago

“Generally very good Love the taste of the drinks and soups”

Helpful Report

Posted 7 months ago

Hi there, Thanks for the kind words — we’re glad you enjoy the taste of our drinks and soups! If there’s anything that could make your experience even better, we’d love to hear it. We can share flavour suggestions, mix tips, or current promos if you’re interested. Kind regards, Team Shake That Weight

Posted 7 months ago

“Not to my liking to powdery tasting wouldn't buy again sorry”

Helpful Report

Posted 8 months ago

Hi Carol, Sorry to hear the shake was too powdery for you. We appreciate the feedback and would love to help you find a better fit. If you’d like, we can suggest milder flavours or different mix methods to reduce the powdery taste. Please let us know which flavours you’ve tried and how you prepared them, and we’ll tailor a few options for you. Kind regards, Team Shake That Weight

Posted 7 months ago

“I need you to deliver to Europe again....................”

Helpful Report

Posted 9 months ago

Hi Candida, Thank you for your message! We understand how important it is for our products to reach all corners of Europe. Your feedback helps us as we continue to improve our services for our customers. We're hopeful that this will be running again soon. Wishing you all the best along your journey! Warm regards, Team Shake That Weight

Posted 9 months ago

Shake That Weight is rated 4.6 based on 7,199 reviews