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Shake That Weight Reviews

4.6 Rating 6,956 Reviews
91 %
of reviewers recommend Shake That Weight
4.6
Based on 6,956 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shake That Weight Reviews
Visit Website

Phone:

01782479331

Location:

Unit B1, Dewsbury Road, Stoke-on-Trent
ST4 2TE

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Anonymous
Anonymous  // 01/01/2019
50% of the powders taste nothing like the name. Some are really awful. Some are OK. Who tests the flavours - anyone?
Helpful Report
Posted 2 weeks ago
Hi Steve, Thank you for taking the time to share your thoughts with us. We’re sorry to hear that some of the flavours didn’t meet your expectations. We value your feedback regarding the taste of our powders, and we will take your comments into consideration as we continue to refine our offerings. Testing flavours is an important part of our process, and we appreciate hearing from our customers about their experiences. We hope you’ll give us another chance to impress you in the future! Warm wishes, Team Shake That Weight
Posted 1 week ago
Products are great. There have been significant issues with their 3rd party delivery partner. Delivering products in damaged state that necessitated products being returned and order resent. Delivery partner lying about noon being at home to recieve product when an adult was present all day and delivery partner had changed delivery location from a parcel shop to a home delivery.
Helpful Report
Posted 3 weeks ago
Hi Jonathan, Thank you for sharing your experience with us. We’re pleased to hear that you like our products! We sincerely apologize for the delivery issues you’ve encountered; that’s certainly not the experience we want for our customers. We’ve already shipped a replacement order to ensure you receive your products in perfect condition, and we’re actively following up with our delivery partner to prevent this from happening again. Your feedback regarding the delivery partner is important to us, and we will be looking into it further. Warm wishes, Team Shake That Weight
Posted 2 weeks ago
I thought these would be similar to Exante but I’ve not enjoyed the shakes. They have quite a chemical taste and don’t thicken
Helpful Report
Posted 1 month ago
Hi Katharine, Thank you for sharing your thoughts with us! We're sorry to hear that our shakes didn't meet your expectations and that you found the taste less appealing. We truly appreciate your feedback and will consider it as we strive to improve our products. If there's anything else you'd like to share or if you have any other questions, please don't hesitate to reach out. Warm wishes, Team Shake That Weight
Posted 1 month ago
Fast delivery, mixed well, stabilised my blood sugars, wasn't hungry for a few hours but really disappointed with flavour, I had cherry bakewell & I'd never had guessed if I'd been blind tasting.
Helpful Report
Posted 1 month ago
Hi Jules, Thank you for your honest review! We're thrilled to hear that you experienced benefits like stabilized blood sugars and lasting satisfaction. However, we're sorry to learn that the flavour didn't meet your expectations. We appreciate your feedback. Warm wishes, Team Shake That Weight
Posted 1 month ago
I’m still getting use to them but they are thick in texture much better than others I have had
Helpful Report
Posted 1 month ago
Hi Amanda, Thank you for your review! We're pleased to hear that you're finding our shakes to have a thicker consistency—it can definitely make a difference compared to others you've tried. We hope you continue to enjoy! Warm wishes, Team Shake That Weight
Posted 1 month ago
The meals are bit thick and some need changing
Helpful Report
Posted 1 month ago
Hi Gemma, Thank you for sharing your feedback! We appreciate your thoughts on the meal consistency and understand that preferences can vary. Your input is valuable to us as we continually strive to improve our offerings. If you have any specific suggestions for changes, we’d love to hear them! Warm wishes, Team Shake That Weight
Posted 1 month ago
Limited vegan options when the vast majority if not all items could be made vegan. The cherry bakewell shake tasted barely edible and not like cherry bakewell, I did love the protein bbq snacks, and the grissini was okay. The coffee meal bars were not great and triggered my ibs, the salted caramel ones were much better and would buy again. I’d like to be able to diet ethically and in accordance with my dietary restrictions so more products without IBS triggers would be great including gluten free. Low histamine options would be great too although I understand how difficult it is, more companies are taking allergies, ethics and intolerances into consideration nowadays which is a big win for people like me who care about health, the environment and integrity.
Helpful Report
Posted 1 month ago
Some of the products are good. Others have a strange taste. The shakes have helped me lose weight but they have doubled in price over the last 4 years and it is more difficult to find bulk offers and there is too much packaging.
Helpful Report
Posted 1 month ago
Hi there, Thank you for taking the time to share your feedback with us! We're glad to hear that our shakes have helped you on your weight loss journey. We understand that taste can be subjective, and we're always striving to improve our products. Your concerns about pricing and packaging are also important to us, and we’re continuously working to ensure our offerings provide both value and sustainability. If you have any further thoughts or suggestions, please don't hesitate to reach out. Warm wishes, Team Shake That Weight
Posted 1 month ago
The bundle contained too many ‘sweet’ items , I’m not a lover of sweet things and I don’t like the bars. I’m a savoury person and prefer soups and maybe some ‘fruit’ shakes for breakfast eg strawberry, banana or vanilla. Not sure I’ll be ordering more unless I can choose my own
Helpful Report
Posted 2 months ago
Hi Susan, Thank you for sharing your thoughts with us! We appreciate your feedback regarding the sweetness of some items in our bundle. We understand that everyone has different preferences, and we strive to offer a variety that caters to all tastes. In regard to "unless I can choose my own" you don't have to buy a fixed bundle, every item is available individually on the website for you to order, we also have a "create your own" section where you can make a bundle with a discount applied. Hope that helps you find your favourites Wishing you all the best in exploring healthier choices! Warm regards, Team Shake That Weight
Posted 1 month ago
Shakes taste great, but very expensive I'm not sure I can continue longterm sadly, Not really easy to try and talk to someone that could be improved
Helpful Report
Posted 2 months ago
Hi Laura, Thank you for your honest feedback! We're thrilled to hear that you enjoy the flavours of our shakes. Your satisfaction means a lot to us. We understand that cost can be a concern, and we're constantly exploring ways to offer better value. Your feedback helps us improve and serve you better. If you need any support or have further questions, please don't hesitate to reach out to us at hello@shakethatweight.co.uk. We're here to help! Wishing you all the best on your journey! Warm wishes, Team Shake That Weight
Posted 2 months ago
Excellent sevice
Helpful Report
Posted 3 months ago
Hi Tom, Thank you for your review! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction means a lot to us, and we’re here to help whenever you need. Best wishes, Team Shake That Weight
Posted 3 months ago
Good products but delivery is a little bit slow. Also I ordered Caramel shakes from under the 'gluten free' section on the website and when they arrived they have gluten in them - can it be made so these are not coming up when someone clicks on 'gluten free' on the website please?!
Helpful Report
Posted 3 months ago
Hi Claire, Thank you for your feedback! We're glad to hear that you like our products. We take such matters seriously and will review our website to ensure clarity for all our customers. If you have any further concerns or need assistance, please don’t hesitate to reach out. Warm regards, Team Shake That Weight
Posted 3 months ago
I ordered a range of shakes, bars and savoury meals and started using them 5 days ago so I haven’t tried them all yet. So far I’ve lost 8lbs so that’s great, however, I’m not that keen on the taste. The strawberry and banana shakes are fine, the bars are good and the chicken soup is ok but the savoury meals are awful. The carbonara and mushroom risotto are vile so I’m reluctant to try the other meals I’ve bought. I think it’ll probably be a waste of money as I’ll end up binning the savoury meals.
Helpful Report
Posted 3 months ago
Hi Julie, Thank you for your review and for sharing your experience with us! We're thrilled to hear about your weight loss success in just 5 days—what an achievement! We understand that taste preferences vary, and we appreciate your honest feedback about the savoury meals. Your comments will certainly help us improve and meet our customers' expectations better. If you have any questions or need assistance as you continue your journey, please don't hesitate to reach out. Best wishes, Team Shake That Weight
Posted 3 months ago
Website was a little confusing to use. I found an offer via social media but when I went back to the website later couldn't find the same offer. Some of the packs had leaked during transit. Would be better if there was an email sent when the parcel was dispatched, instead of it just randomly arriving. All my items do have a good shelf life so that's a positive.
Helpful Report
Posted 3 months ago
Hi Stacey, Thank you for taking the time to share your experience with us. We truly appreciate your feedback regarding the website usability and the issues with your order. We understand how frustrating it can be when you can’t find the offers you initially saw, and we’re constantly working to improve our online experience. We’re also sorry to hear about the leakage during transit—this isn’t the standard we aim for, and we’ll be addressing it with our shipping team. Regarding notifications, we do send a dispatch email once the order is complete so you can follow the shipment from here. We’re glad to hear that all your items have a good shelf life! If there's anything else we can assist you with, please don’t hesitate to reach out. Warm wishes, Team Shake That Weight
Posted 3 months ago
I’m giving this a 3 star due to the meals making me extremely sick. Shakes and bars no problem meals made me sick violently so. I did email customer service but they really didn’t/couldn’t help telling me to order a taster pack which I already had. I’m thinking it was just a bad batch but will only purchase shakes and bars going forward. Lesson learned I would recommend buying smaller packs instead of a big order to save being out of pocket like myself with almost half my order now having to be binned. Disappointing really. AVOID risotto and chicken and vegetable noodles these made me violently sick.
Helpful Report
Posted 3 months ago
Hi Michelle, Thank you for your feedback and for sharing your experience with us. We're truly sorry to hear that the meals didn't sit well with you, and we appreciate you reaching out to us. It’s important for us to ensure our products work for everyone, and your insight helps us in that process. We understand how disappointing it can be when things don’t go as expected. If you have any further concerns or need assistance, please feel free to reach out. Warm regards, Team Shake That Weight
Posted 3 months ago
The products I've tasted so far are good, both the dinners and snack bars. However, the order for products that I made is different from what I received. I paid more in order to order the products I wanted. So that is disappointing, as some of the products I simply wouldn't eat. That leaves me short of products for the month that I booked. If I'd been given the correct order, I would have given you four or five stars.
Helpful Report
Posted 4 months ago
Its ok, just very sweet for my tastes. One major issue is with the packaging, more specifically the writing. It is unfeasably small, and next to impossibel to read. This needs adjustment
Helpful Report
Posted 4 months ago
Hi there, Thank you for your feedback! We're glad to hear you find the product okay. We also appreciate your comments about the packaging; readability is important to us, and we’ll look into this. If you have any more suggestions or need assistance, please let us know. We're here to help! Best wishes, The Shake That Weight Team
Posted 4 months ago
I am very disappointed that the Tomato Soup has been discontinued. I would have given 5 stars, but sadly I am now looking to try other brands . The Tomato soup was one of my main go to products. I know I will not be able to remain on this diet without it.
Helpful Report
Posted 4 months ago
Hi Alison, Thank you for sharing your thoughts with us. We appreciate your feedback and understand how important it is to have options that you love. Our team is always exploring new products, so we hope to bring you something delicious that fits your needs in the future. If there’s anything else we can do to support you or any other suggestions you have, please don’t hesitate to reach out. Best wishes, The Shake That Weight Team
Posted 4 months ago
I've been using STW for nearly 3 years changing from using a different supplier I wanted to change things up, the prices of your products are dearer and reaching my goals taking longer to achieve which then makes it more costly.
Helpful Report
Posted 5 months ago
Soups are really tasty. Shakes however give me bad stomach. Tried a different brand of shake same problem
Helpful Report
Posted 5 months ago
Hi Elaine, Thank you for your feedback! We're thrilled that you find the soups tasty. However, we're sorry to hear about your experience with the shakes and the discomfort they caused. You could possibly be allergic or intolerant to one of the ingredients. These are listed on the website if you'd like to check, and we would suggest that you discuss with your GP. If you have any thoughts on alternative options or need assistance, please don’t hesitate to reach out. We're here to help! Best wishes, Natasha The Shake That Weight Team
Posted 5 months ago
Shake That Weight is rated 4.6 based on 6,956 reviews