Shake That Weight Reviews

Name: Shake That Weight
Rating: 4.58

4.6 Rating 6,184 Reviews

92 %

of reviewers recommend Shake That Weight

4.6

Based on 6,184 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01782479331

Location:

Unit B1, Dewsbury Road, Stoke-on-Trent
ST4 2TE

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Shake That Weight 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next day delivery 2 days ago, still waiting, I will definately lose weight with nothing to eat, very poor service”

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Posted 4 years ago

“Ordered a sample pack. Still waiting. Very poor service.”

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Posted 4 years ago

“Flavours are disgusting Would not be able to keep this diet also stay hungry the nut bar tastes like bird seeds”

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Posted 4 years ago

“The taste was awful. Really was looking forward for this... but feel disappointed. Would not recommend to anyone.”

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Posted 4 years ago

“I ordered taster pack after reading great reviews on the product. I tried the chocolate cereal and I have to say it was very unpleasant - j couldn’t eat it! I don’t understand how people rave about these products! Sorry but I’ll not be purchasing any more!”

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Posted 5 years ago

“This food tastes so bad I’ve had to bin it very disappointing”

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Posted 5 years ago

“I still haven’t received my items”

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Posted 5 years ago

“Porridge paradise? you're joking! I can think of many better ways to eat 147 calories”

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Posted 5 years ago

“The shakes are lovely but the rest are tiny meals taste sweet and awful. I ordered 4 weeks and don't think I can continue so need a refund if possible. Not good”

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Posted 5 years ago

“The oats I found inedible and I didn't like the chocolate shake. I ended up wasting them. The chicken soup and chocolate bar were quite nice.”

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Posted 5 years ago

“The porridge was terrible, it was watery, lumpy and no amount of stirring or reheating helped. I was so excited and now I'm left hungry. I haven't tried the meals or shakes yet, but I am not optimistic after the tiny sachet of sludge.”

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Posted 5 years ago

“Ordered some bars. They were inedible. So incredibly sweet I couldn’t eat them. The amount of sugar in the bars was loads. Not really a healthy meal replacement choice.”

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Posted 5 years ago

Sorry you found the bars too sweet for your taste. The sugar content is mainly naturally occurring from the milk products, they conform to all regulations for a balanced diet meal replacement product.

Posted 5 years ago

“Not received my order yet”

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Posted 5 years ago

Royal Mail attempted to deliver your order on the 10th but there was no one home. You should have had an e mail or text message from them and also a card left so you can contact them to arrange re delivery.

Posted 5 years ago

“The food was disgusting. Couldn't eat it. Felt like I was doing a bush tucker trial”

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Posted 5 years ago

“Finding your web pages confusing I telephoned and spoke to a member of staff and ordered a starter pack, happy with the taste I then opened up your web site and and set about ordering &4 items for a 4 week program. Having placed them in the cart I was unable to find how to make a payment. There was no visible points to click on to make the payment, so I cancelled the process.”

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Posted 5 years ago

Thanks for your review Malcolm. I'm sorry if you were confused by the website. You just add the items to the cart and then when you have finished just go to view cart and proceed to checkout where you then add your details for delivery and payment. If you have any further problems please call us after the Bank holiday and we will be happy to take the order over the phone for you or talk you through the process if you would prefer to do it personally.

Posted 5 years ago

“I still haven’t received my product it was ment to be here Wednesday 15th every day I have had an email saying delay still not here when I have emailed back no one has got in touch, your quick enough to take money out my account but still no products .”

Helpful Report

Posted 5 years ago

I'm sorry you have left us a 1 star review for customer service when we have had no previous contact from you. The e mails regarding delivery come from DPD the couriers and it will have been them, not Shake That Weight that you have been replying to, we were not aware that you were having a delivery issue. We will contact DPD and find out what the problem is and try to get this sorted asap for you.

Posted 5 years ago

“My order never arrived”

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Posted 5 years ago

I'm sorry that DPD have had issues delivering your parcel. Unfortunately once dispatched we have no control over the actual delivery. We replied to you yesterday to say that we had contacted them and your parcel would be delivered today. I have just checked the tracking and it is on a van now on its way to you.

Posted 5 years ago

I have checked the tracking and your order is showing as delivered and signed for. If there is a problem,please contact our customer services through the contact button on the website and we will be happy to investigate for you.

Posted 5 years ago

“The evening meals were really quite terrible. Taste, texture and asthetics were poor.”

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Posted 5 years ago

“Soups. Unpleasant taste and flavour. No matter how much blended still very powdery texture. Waste of money and very disappointed as my head was in the right place to lose weight and get fit.”

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Posted 5 years ago

Sorry you didn't enjoy the soups. They are very popular with our customers and shouldn't be powdery. I think maybe you didn't have the water quite hot enough which would cause the product to not dissolve as it should.

Posted 5 years ago

“I was starving when on this. Home at night I was having a massive dinner. My wife said I looked yellow when on it. Didn't even finish the order.”

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Posted 5 years ago

Thank you for your review. I can assure you that there is absolutely no connection with you looking yellow and our products. If you would like to contact us we will be happy to advise you regarding feeling hungry.

Posted 5 years ago

Shake That Weight is rated 4.6 based on 6,184 reviews