SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,301 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,301 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 22nd April 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick turnaround of order, received well packaged, good quality of product. Would help if notified of delivery time, rather having to ask myself for the info.”

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Posted 4 years ago

Thanks for leaving us a review.

Posted 4 years ago

“One of the best car buying experiences for a long time thank you to Daniel Wilkinson he went over and above to get me a good deal”

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(South Bank) - Posted 4 years ago

Hi Peter, We are glad you were pleased with the service you received. Thank you for leaving a review.

Posted 4 years ago

“I was completely happy with the way Joseph treated us throughout the transaction. He has subsequently resolved all the questions I had after sale. Many thanks again for such a professional, friendly service.”

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(Richmond) - Posted 4 years ago

Hi Graham, We are glad you were pleased with the service you received. Thank you for leaving us a review.

Posted 4 years ago

“Well pleased with your end product after a shaky start. Great customer service.”

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(York) - Posted 4 years ago

Hi John, Thanks for taking the time to leave us a review.

Posted 4 years ago

“Service was excellent staff helpful and knowledgable”

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(York) - Posted 4 years ago

Hi Paul Thanks for taking the time to leave us a review.

Posted 4 years ago

“Ordered a 208 Allure back in December but due to unforeseen circumstances it was held up. So another vehicle was sourced with a higher spec. I was kept in the loop at all times, staff were efficient, communicative and always happy to help.”

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(Darlington) - Posted 4 years ago

Hi Claire, We are glad you were pleased with the service. Thank you for taking the time to leave us a review.

Posted 4 years ago

“Shaun n Abby very helpful greate customer care really looked after us from start to finish nice n friendly was a pleasure to meet them both thank you very satisfied indeed”

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(Middlesbrough) - Posted 4 years ago

Hi Albert, Thanks for your kind words and taking the time to leave a review. We hope you enjoy your new car.

Posted 4 years ago

“Buying a car in lockdown seemed to be a bit of a risk but Ricky was professional and reassuring throughout the the process. No hesitation in recommending S G Petch.”

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(York) - Posted 4 years ago

Hi Alison, We are glad you were pleased with the service even in lockdown. Thanks for taking the time to leave us a review.

Posted 4 years ago

“Due to the current COVID-19 situation the service was excellent”

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(Middlesbrough) - Posted 4 years ago

Hi Barry, Thank you for leaving us a review and we hope you enjoy your new car.

Posted 4 years ago

“It was hard as we could not test drive.We could not be shown any thing but we have managed”

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(Durham) - Posted 4 years ago

Hi Raymond, Thanks for leaving us a review.

Posted 4 years ago

“Very happy with the service we got at Sunderland Petch. Would recommend.”

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(Sunderland) - Posted 4 years ago

That's great to hear Linda thanks for leaving a review.

Posted 4 years ago

“Great service throughout the process of purchasing my new car. Never bought a car like this before (due to restrictions) and I was impressed by the level of service and contact. Quick, easy and no fuss. The buyer experience was excellent. Superb service as usual! Thank you for all your hard work and support.”

SG Petch 5 star review on 31st March 2021

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(Darlington) - Posted 4 years ago

Hi Lee, Thats brilliant to hear. Thanks for leaving a review and we hope you enjoy your fabulous new car.

Posted 4 years ago

“Immediately made to feel welcome. Could not do enough to ensure that I got the car that I was happy with. Attentive to all my requirements. Ged Loughran.”

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(South Bank) - Posted 4 years ago

Hi Ged, Thats great to hear. Thank you for leaving a review.

Posted 4 years ago

“Just like to say thank you to Ryan Robertson for his help. Not at all like the stereotypical car salesman (or should that be person?) He was very pleasant, courteous and very, very helpful. Not his fault systems went down, but he coped with it with equanimity and good humour. A pleasure to do business with him. Highly recommended.”

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Posted 4 years ago

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Posted 4 years ago

Hi Kenneth, Thanks for taking the time to leave us a review.

Posted 4 years ago

“Excellent service, would definitely use again.”

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(Darlington) - Posted 4 years ago

Hi Michelle, Thanks for leaving us a review.

Posted 4 years ago

“Andy was excellent, sent a video of car and arranged good deal due to us being loyal customers. All transactions carried out with ease. Very satisfied with car and service both on phone and at showroom. To make this a 5, suggest phonecall follow up to see if any queries and check customer satisfaction, particularly as in present circumstances can't test drive or see car before purchase.”

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(South Bank) - Posted 4 years ago

Hi Malcom, Thanks for taking the time to leave us a review. Sorry to hear you didn't get a follow up call, your comments have been sent to the branch.

Posted 4 years ago

“Changed car at York looked after by Ricky who was pleasant and helpful throughout the buying over the telephone and upon picking up the new vehicle. We received a good deal on our old car and the whole process was carried out professionally. Top marks to all involved especially Ricky who was most knowledgable. Stuart & Christine. Harrogate”

Helpful Report

Posted 4 years ago

Thanks for leaving us a review Stuart & Christine and we hope you enjoy your new car.

Posted 4 years ago

“Excellent service - helpful, friendly, knowledgeable.”

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(Durham) - Posted 4 years ago

Thanks for leaving us a review.

Posted 4 years ago

“Great service following our recent purchase of a Kia Sportage. Hassle free on line viewing of the vehicle, great offer for own car and then a quick exchange date. Really pleased with new car perfect process thank you.”

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(York) - Posted 4 years ago

Hi Nigel, Thanks for leaving us a review and we hope you enjoy your new car.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,301 reviews