SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,298 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,298 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 22nd April 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only thing that I wasn’t very happy with was the valeting of car it hadn’t been done very well, there was a fine dust all over the inside of the car and sticky labels all over these were because it was new but I would have thought they would have been removed when it was valeted.”

Helpful Report

(Darlington) - Posted 2 years ago

Hi Gerald, Thank you for your review, we are sorry you were disappointed with the valet. If you want to discuss it further please contact us at https://www.sgpetch.co.uk/contact-us.

Posted 2 years ago

“very good and easy to deal with”

Helpful Report

(Durham) - Posted 2 years ago

Thank you for leaving us a review. We hope you have a great day.

Posted 2 years ago

“I purchased a 2022 KIA Sportage. Due to circumstances beyond my and Roy's, my sales consultant, it turned out to be more difficult than it should have been. The sale was eventually completed and I am delighted with my new Kia. This is my 4th KIA. Previously I owned two Sorrento's and an Optima and never had any problems with any of them. You do not need to sell me on Kia.”

Helpful Report

(Sunderland) - Posted 2 years ago

Hi Michael, It is great to hear you were delighted with your new car. Thank you for taking the time to leave us a review.

Posted 2 years ago

“Really good service from Gareth, helpful from start to finish”

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(Middlesbrough) - Posted 2 years ago

Thank you for leaving us a review, we hope you have a great day.

Posted 2 years ago

“Fabulous customer service and I bought because of Chris, he was excellent So happy with my car too.”

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(York) - Posted 2 years ago

Hi Diane, Thank you for leaving us a review it is great to hear your happy with your new car. Have a great day.

Posted 2 years ago

“excellent customer service from walking in the door the first time, to driving our car away.”

Helpful Report

(Sunderland) - Posted 2 years ago

Hi Denise, It is great you received an excellent customer service. Thank you for taking the time to leave a review.

Posted 2 years ago

“Thay are very helpful good communication have a lot of knowledge experience Thank you W.Johnson”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi William, Thank you for your review, it is most appreciated. We hope you enjoy your car and we will look forward to seeing you again in the future.

Posted 2 years ago

“been coming to petch,s for years cannot fault them”

Helpful Report

(Durham) - Posted 2 years ago

Hi John, Thank you for your continued custom over the years and we really appreciate you taking the time to leave us a review. We hope you enjoy your new car.

Posted 2 years ago

“Fantastic service from Ryan as always”

Helpful Report

(Darlington) - Posted 2 years ago

Hi Carole, Thank you for taking the time to leave us a review, we really do appreciate it. We hope you enjoy your new car.

Posted 2 years ago

“Very attentive And professional salesman Chris Palliser who kept me informed on the delivery of my new vehicle. He also rang me after I picked up the car to make sure all was ok. Very happy customer”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Nicola, It is great to hear you had a positive experience and your a happy customer, we aim to please. Thanks for taking the time to leave us a review.

Posted 2 years ago

“I'm delighted with my new car from SG Petch. This was my third experience, but my first with the Hyundai part of the business. Ray Yates was excellent to deal with; he was really quick to respond to emails throughout the process and sorted everything to perfection. Thanks for a great experience.”

Helpful Report

(Durham) - Posted 2 years ago

Hi Mark, Thank you for taking the time to leave us a review and your continued custom. We are pleased to hear you had such a positive experience. We hope you enjoy your new car and have a great day.

Posted 2 years ago

“Brilliant car dealers and Roger the car salesman was so friendly informative and nothing was to much for him in assisting me. I have no hesitation in recommending SG Petch and indeed Roger if you are looking at buying a Mazda car.”

Helpful Report

(Durham) - Posted 2 years ago

Hi Walter, It is great to know you would not hesitate to visit us again. Thanks for leaving us a review it is most appreciated. We hope you enjoy your new car.

Posted 2 years ago

“staff very friendly, all were very helpful, the sales person i dealt with was very helpful nothing was too much trouble, i would recommend to family and friends”

Helpful Report

(Sunderland) - Posted 2 years ago

Hi, Thank you for leaving us a review, we really appreciate it. We hope you enjoy your new car.

Posted 2 years ago

“very helpfull nice service roy was very helpfull”

Helpful Report

(Sunderland) - Posted 2 years ago

Hi John, Thanks for your review, its great to know you enjoyed a helpful service. We hope you have a great day.

Posted 2 years ago

“Staff were excellent and very informative about the vehicle”

Helpful Report

(South Bank) - Posted 2 years ago

Hi Alan, Thanks for your review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“Excellent service given by Wayen Denton he kept in touch with me telling me what was happening”

Helpful Report

(York) - Posted 2 years ago

Hi Roy, Thank you for your review, we really appreciate it. We hope you enjoy your new car.

Posted 2 years ago

“The new car buying process was straightforward, fun and exciting. Andrew Mellanby is a star.”

Helpful Report

(Darlington) - Posted 2 years ago

Hi Stephen, Thank you for taking the time to leave us a review. We hope you enjoy your new car.

Posted 2 years ago

“Dealing with SG Petch York proved to be by far the best company to deal with , regarding the locating of the ALFA Guilia I was after. Other ALFA dealerships I approached previously just didn't seem interested - never rang you back! So from A-Z , SG Petch did a great job and Nick kept me regularly updated on progress during the car's manufacture. And took the time out to explain some of the latest improvements to this model , when I collected the car.”

Helpful Report

(York) - Posted 2 years ago

Hi Alan, Thanks for your recommendation, we really appreciate it. We hope you enjoy your new car.

Posted 2 years ago

“Great service and a lovely new model car , thank you .”

Helpful Report

(York) - Posted 2 years ago

Hi Gareth, Thank you for taking the time to leave us a review, we really appreciate it. We hope you enjoy the rest of your day.

Posted 2 years ago

“Craig,Charlotte and Shawn made us welcome and they answered all our questions in detail,they were very helpful and if they said they would call us ,they did ,not like some firms.Both my wife and I enjoyed doing business with them. Thank you, Alan and Bernie.”

Helpful Report

(South Bank) - Posted 2 years ago

Hi Alan, Thank you for leaving us a review, it is most appreciated. We are pleased you are happy with the service you received and we hope to see you again in the future.

Posted 2 years ago

SG Petch is rated 4.8 based on 5,298 reviews